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“A Great Place to Stay for a Family”

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Cartier Place Suite Hotel
Ranked #27 of 67 Hotels in Ottawa
Lunenburg, Canada
Level 6 Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“A Great Place to Stay for a Family”
Reviewed May 30, 2012

Travelling as a family for Ottawa Race Weekend, there isn't a better location for a family looking for a place to stay. We liked the pool and fitness area. We agreed to be "downgraded" for a much better price. (From $150 a night to $109) and still ended up with a nice quiet room at the end of a hall with a bed and a pull-out. My Nine year old thought the pull-out in front of the TV was great. Kitchen was convenient and allowed us to buy food in the market and eat at our leisure. Parking is $18 a day. (We parked in a lot at the end of the street for $13.) Cute balconies for all rooms.

A nice place to stay, steps from Elgin St restaurants and all the fun of downtown. A GREAT LOCATION!!!!

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kathip03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable comments. We are happy to hear that you and your family enjoyed your stay with us. We are glad that the fully equipped kitchen was convenient during your stay.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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777 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Toronto, Canada
Level 4 Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 28, 2012

Stay here if:

1. You want to be in the downtown core
2. You want a reasonable rate (we paid $169)
3. You have a pet with you (extra $30)
4. You need or want a suite (separate bedroom, sitting area and kitchenette)

This is an older hotel which is a little tired in places but it is well maintained and the staff are friendly and eager to help. For example, we found our air conditioner not working properly so we were immediately assigned another room nearby and that room was fine.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryegate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable comments. We are happy to hear that you found the staff friendly and eager to help. Our hotel is pet friendly, and we are glad that you were able to bring your pet with you.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 22, 2012

I stayed in this hotel for 6 nights. It was very clean and comfortable. I had a suite with a separate bedroom and a pull out couch in the living room for my son which was great for privacy. It was very quiet and close to many restaurants & amenities. The only problem I had was that I had to call for clean towels etc,they weren't changed every day. Other than that,the staff were very friendly and helpful. I would stay here again.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Butterfly501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable comments. We are happy to hear that you enjoyed the privacy of a separate bedroom in your suite. Thank you for considering staying with us in the future.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 18, 2012

I have stayed at this hotel 3 times now. I love it, it has a full kitchenette, a separate bedroom and it's very clean. It's close and walking distance to different attractions.
The only somewhat negative comments I would have is they charge for parking and it's tight! and we ate breakfast at the restaurant downstairs and our meal was late and cold so we were very disappointed.
Another negative comment, is the view from the front of the hotel rooms looking outside, it looks on to an apartment building where not everyone living there is proud of their place...
I had forgotten my jacket and called them when I got home and they shipped it to me right away, and I found all hotel staff very helpful!
There's a fantastic breakfast place at the end of the street, go and eat there or in your suite and you won't be disappointed! I will definitely stay here again.

Room Tip: I think all of their rooms are suites? But you could call to make sure. It's like a small apar...
See more room tips
  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable feedback. We are very pleased to hear that this is your third time staying with us. Being an all suite hotel, we are happy to hear that you enjoyed the fully equipped kitchen and separate bedroom.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 9, 2012

We stayed here over Labour Day weekend. The hotel was perfect for our needs. We got a 2 bedroom suite with full kitchen. Great for families with kids who you can't drag out of bed in the morning for the hotel breakfast. The pool and playground are nice to have but the main draw of this place was it's proximity to everything. The Parliament buildings are a short walk as is the Rideau Canal and the Rideau Centre/Byward Market. We would definitely stay again and my youngest son still asks when we can go back to the "cool hotel".

Room Tip: A room facing the rear of the hotel is quieter and you can have breakfast on the balcony!
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  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nipicasa8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable comments. Our hotel loves families, and we are happy to hear that the hotel suited your needs. We are glad that your family enjoyed the pool and outdoor playground. Thank you for considering us in the future.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
Reviewed May 9, 2012

This is a great centrally located hotel with friendly staff and wonderful manager - they do what they can to make things right. The cleanliness is a big factor for me and wonderful assortment of the basic amenities one needs in a kitchen are all there including cutlery, regular and wine glasses, cutting board, pots, pans, bowls etc. Coffeemaker, toaster, microwave too.
Of course, like many hotels, the decor may be a bit out dated but it prob. takes all they have just to keep up with maintenance of such a large place so I am ok with peaceful but clean.
Only ever stayed in the back side rooms and if you're a light sleeper on lower floors in partic. the city coming regularly to empty the dumpsters may wake you a bit earlier but we like to get going in the morning anyway so it was only a minor disturbance.

Room Tip: Try going higher up and challenging yourself to take the stairs more often (not just down!) - as an...
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank photobee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable comments. We are happy to hear that we were able to make your stay with us enjoyable. The good news is we are currently renovating our suites with a new look.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoney Creek
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 27, 2012

We stayed here for 4 days for a mini vacation. Rooms were beautiful. Close to all attractions and within walking distance. Staff was friendly and very welcoming. We have 2 teenagers and they would like to return soon.

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ashley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable comments. We are pleased to hear that you and your family can't wait to return. We are happy to hear that you found our staff friendly and very welcoming.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cartier Place Suite Hotel

Property: Cartier Place Suite Hotel
Address: 180 Cooper St, Ottawa, Ontario K2P 2L5, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Ottawa
#22 Romantic Hotel in Ottawa
#29 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cartier Place Suite Hotel 3*
Number of rooms: 250
Official Description (provided by the hotel):
"The Cartier Place Suite Hotel was honoured with the 2016 Service Excellence Award from major online travel websites. The hotel has also a 3 Green Key eco-rating. Proud to be family owned and operated, the hotel is a short walk to Parliament Hill, the Ottawa Convention Center, the ByWard Market and City Hall. You will find our pet friendly accommodations in a quiet downtown neighborhood, located one block from the historic Rideau Canal and the trendy boutique area of Elgin Street. Always a favorite among families and business travelers alike; the hotel offers 250 spacious one and two bedroom suites, including VIP suites with Jacuzzi, Business Suites and Penthouse Hospitality Suite with a roof top patio and beautiful city views. Each suite features a full kitchen, separate bedrooms, combined living/dining area with a private balcony. Deluxe meeting and banquet facilities feature floor-to-ceiling windows that overlook our gardens. Guests may also enjoy the games room, children's playroom and the only downtown hotel with a private outdoor garden patio complete with playground and shuffleboard court. The indoor pool, whirlpool, sauna, exercise room and the friendly atmosphere all contribute to a memorable stay. Whatever the reasons for your stay, there's flexibility and a willingness to meet your needs at the Cartier Place Suite Hotel. Whoever you are and wherever you come from, as soon as you step in the door, you will know you are welcome. Suite dreams await you... here." ... more   less 
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Also Known As:
Cartier Place Hotel Ottawa
Cartier Place Suite Ottawa
Hotel Cartier Place Suite

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