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“Extended stay hotel in great location”

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Cartier Place Suite Hotel
Ranked #30 of 67 Hotels in Ottawa
Mattawa Ontario Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Extended stay hotel in great location”
4 of 5 bubbles Reviewed November 18, 2011

I stayed here on a business trip recently and found it very good. I had a two bedroom suite, really a small apartment, with full kitchen, small living room and balcony. Interior and furnishings were somewhat dated, but overall quality was good. There is an indoor, extra charge for the underground parking. Centrally located, close to parks, pubs and restaurants as well as the Rideau Canal.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonzowilbur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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715 reviews from our community

Traveler rating
    214
    318
    111
    46
    26
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Guwahati, India
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 11, 2011

If you are on a business trip and plan to stay in ottawa for atleast a month i suggest you consider ths hotel. it is centerally located
There are bouble bed room suits and single bed room sulis also
it has a kitched .

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dipi9201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed November 7, 2011

The service was pretty good. Check in was a breeze and so was check out. Parking was underground for $17 and seemed very secure. Dogs are allowed. The maid service in room was kinda shabby, I had to fix the bed cuz the fitted sheet wasn't on right. I am wondering if it was even changed??? Cuz the bottom sheet was creased up and bunched up like if someone had slept in it already???

I killed a few small German cockroaches! They were in the bathroom and in the bedroom. From what I saw anyway... It totally grossed me out, so I didn't even spend one night there. I didn't want to risk having the bugs hitch a ride back to my house in my bags!

2 star at best! OLD bedding and OLD appliances. I would ever stay here.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Loveculture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed October 25, 2011

The staff were great. The hotel is within walking distance of all the major attractions and the room was large, very quiet and comfortable - what more can you ask for?

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelenONe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 18, 2011

I am currently staying here and am very satisfied with my room for the price ($109/night ). It's clean spacious has a full kitchen and the bed is comfortable. Only problem is very Loud construction on Cooper St Ask for a south facing room!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dabm5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed October 15, 2011

I couldn't fault the location. Perfect for walking around the sites, and loads of good bars/restaurants nearby too. The hotel is clean and tidy but badly in need of refurbishment. It looks like it hasn't been decorated since the 70s or 80s. I'd still recommend the hotel purely because of the location.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 14, 2011

I was suggested this hotel to stay at for the 2 nights my wife and I were in town for my brothers wedding and what a disappointment!!! Not only are the rooms old and outdated, but they have that mouldy smell you get when you visit a not often used country cottage. The beds are extremely small, queen size is more like a double...but to top it off I found a large ball of human hair on the small table next to the couch upon my arrival, that was certainly not an extra that I was hoping for!!! Look I'm actually in the military and I'm used to being put up in crappy places, but when I'm paying the money and trust me the Cartier Place ain't cheap I want something that's worth what I'm being charged. Oh and I'm currently in my room while I write this and I have spoken to 3 separate hotel staff and no one has given me feedback as to how the hotel is going to deal with this hair situation, so customer service looks good but don't have any issues because then it falls apart!!

Room Tip: Go to another hotel!!!!!
See more room tips
  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, December 8, 2011
We are continuing to renovate our suites and sincerely apologize for the condition of the suite upon check-in as our room attendant should not have missed.
Upon receiving the phone call, the front desk agent immediately contacted our Executive Housekeeper who personally supervised the re-cleaning of this suite while the guest was out.
As our guest was passing by the desk we let him know that housekeeping was followed up with immediately.
Our Front Desk Manager spoke directly with the guest and extended a complimentary one night stay with us. Once contacted our guests appreciated our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cartier Place Suite Hotel

Property: Cartier Place Suite Hotel
Address: 180 Cooper St, Ottawa, Ontario K2P 2L5, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Ottawa
#22 Romantic Hotel in Ottawa
#29 Business Hotel in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cartier Place Suite Hotel 3*
Number of rooms: 250
Official Description (provided by the hotel):
"The Cartier Place Suite Hotel was honoured with the 2016 Service Excellence Award from major online travel websites. The hotel has also a 3 Green Key eco-rating. Proud to be family owned and operated, the hotel is a short walk to Parliament Hill, the Ottawa Convention Center, the ByWard Market and City Hall. You will find our pet friendly accommodations in a quiet downtown neighborhood, located one block from the historic Rideau Canal and the trendy boutique area of Elgin Street. Always a favorite among families and business travelers alike; the hotel offers 250 spacious one and two bedroom suites, including VIP suites with Jacuzzi, Business Suites and Penthouse Hospitality Suite with a roof top patio and beautiful city views. Each suite features a full kitchen, separate bedrooms, combined living/dining area with a private balcony. Deluxe meeting and banquet facilities feature floor-to-ceiling windows that overlook our gardens. Guests may also enjoy the games room, children's playroom and the only downtown hotel with a private outdoor garden patio complete with playground and shuffleboard court. The indoor pool, whirlpool, sauna, exercise room and the friendly atmosphere all contribute to a memorable stay. Whatever the reasons for your stay, there's flexibility and a willingness to meet your needs at the Cartier Place Suite Hotel. Whoever you are and wherever you come from, as soon as you step in the door, you will know you are welcome. Suite dreams await you... here." ... more   less 
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Also Known As:
Cartier Place Hotel Ottawa
Cartier Place Suite Ottawa
Hotel Cartier Place Suite

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