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Ottawa
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Traveler rating
2,561
877
144
49
29
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All reviews convenience store full kitchen pillow menu parliament hill war museum home away from home byward market well equipped kitchen rooms are huge underground parking within walking distance separate bedroom dining table lots of space downtown ottawa living area front desk staff
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22 - 27 of 3,660 reviews
Reviewed January 16, 2020

Highly recommend for business, pleasure or just a night on the town away from the hustle and bussel of everyday life. Friendly staff, excellent rooms and FANTASTIC food at OCCO. Check in, checkout and follow up was well received

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank normanahughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded January 17, 2020

Dear normanahughes,

Thank you very much for taking the time to share a positive review with us. We truly appreciate all the feedback that our guests take the time to share. We are absolutely thrilled that you enjoyed your stay with us and had great experience at OCCO Kitchen and Bar. Our staff will be very pleased to know that they made a difference in your stay.
We look forward to welcoming you back again soon.

Regards,
Andrew Busing
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

Excellent staff. Clean, spacious, great parking, great elevators. Bonus is good restaurant downstairs, ECCO. I have family in Ottawa and visit fairly often. I will definitely be back and recommend it to others.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Esther M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded January 16, 2020

Dear Esther M,

Thank you very much for taking the time to share a positive review on Trip Advisor. We truly appreciate your comments. We are so happy to hear that you had an enjoyable stay with us and also had an opportunity to experience OCCO Kitchen and Bar. Thank you for allowing us to be your hotel of choice while staying in Ottawa and for your recommendations. We look forward to seeing you again soon.

Regards,
Andrew Busing
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2020

Awesome reception , courteous and professional. Rooms are spacious, clean and includes a kitchenette. Our departure was easily done. left the keys on the desk, made our way home. enjoyable stay. we shall return

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rlafontaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded January 15, 2020

Dear rlafontaine,

Thank you very much for taking the time to share a positive review about your stay with us. We are thrilled that you enjoyed your experience. Our staff are very involved with the reviews and will be so pleased to know that you took the time to recognize their efforts. We look forward to seeing you again soon!

Regards,
Andrew Busing
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2020 via mobile

My husband and I loved our stay at this hotel. The suite was spacious and very clean. The only thing we spotted in the entire suite that wasn't spotless was a section of the counter top right beside the stove that was burned where someone must have placed a hot pot/frying pan.
The staff were wonderful, friendly and very helpful.
We would highly recommend this hotel and will definitely stay here again.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank tammyd248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded January 14, 2020

Dear tammyd248,

Thank you very much for taking the time to share a review. We very much appreciate your feedback and we are so pleased that you enjoyed your stay with us. We're sorry about the deficiency with your counter top! If you are able I would appreciate to know what suite you were in so our maintenance team can address this. At your leisure I can be reached at andrew@albertatbay.com.
Thank you for your recommendations and we hope to see you again soon.

Regards,
Andrew Busing
Front Office Manager

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Reviewed January 13, 2020

This hotel is fantastic. Large comfortable room, quiet area, close to all activities and easy to get to from the airport. My home away from home at a great price. If you want a place that feels great, that you are not stuck relaxing on a bed then this is the hotel for you.

Room tip: Book early for the best choice at the best rate.
Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank 921dianad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded January 14, 2020

Dear 921dianad,

Thank you for taking the time to share a positive review with us. We truly appreciate your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon!

Regards,

Andrew Busing
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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