We booked two suites for a stay here recently, mainly based on the TripAdvisor ratings. Was really amazed when we arrived though as it's no-where near as nice as we had hoped. It's not terrible, granted, however very old and dated rooms mean they don't look clean at all, even if they were cleaned well. Its the old grime that can't be removed with a quick wipe. Beds were very soft and uncomfortable (old mattresses I guess) and bathrooms just grubby.
Space wise, the suites are large, so if you need the room thats a plus. After setting eyes on the kitchen we ended up not using them and ate out. Again, not 'dirty' per se, but very dated and not a place where I'd want to prepare food.
The parking was fine for us so no issues there. Location was good, not great. It was -20 outside so we had to drive because most places are a long walk or short drive away.
One thing I noticed and was disappointing was that whenever we walked through the lobby to the elevator, no-one at the desk ever acknowledged us. A hello, even just once, would've been nice.
For the money, I would still say this place was decent value. However my recommendation is spend (only slightly) more and get a better hotel. We loved Ottawa and will be back, but not staying here.More
- Free Wifi
- Free Parking