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Albert at Bay Suite Hotel
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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $220/night.

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Reviews (3,067)
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2,134
756
119
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2,134
756
119
39
19
Show reviews that mention
All reviewsconvenience storefull kitchenpatio furniturepillow menuparliament hillwar museumhome away from homebyward marketwell equipped kitchenrooms are hugewithin walking distanceunderground parkingseparate bedroomdining tablelots of spacedowntown ottawafront desk staff
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2,176 - 2,181 of 3,067 reviews
Reviewed November 24, 2013

Pros:
The spacious and clean suites had two LCD screen displays (livingroom and bedroom). Ample closets and dresser drawers for your clothes.
A great sleep as the bed was very comfortable and the place was really quiet.
A fully equipped kitchen that allowed one to make a meal from scratch or refrigerate and re-heat leftovers from a restaurant.
A secure underground parking for vehicles at $20.95 a day. This is especially nice when the weather outside is cold and wet.
Staff, from front desk to housekeeping, was friendly and helpful

Cons:
It is located at the edge of downtown. Approximately 2 km to the Byward Market, Rideau Centre, restaurants and eateries, it might be a distance for some. The weather was cold and brisk, so a couple times walking back to the hotel from this area, I wish I would have booked a hotel closer to the core.

The WiFi, although complimentary, was very intermittently good. Most times, I would have to wait up to a couple of minutes before I could access my email or internet. I was lucky if I could get a maximum of a two bar signal.

Summarize:
Would I stay here again? The only reason we go to Ottawa is to visit friends and didn’t spend a lot of time at the hotel. Therefore, we didn’t use all the amenities the suite had to offer and probably never will. I think I would book a hotel closer to the downtown core.

However, I highly recommend for families and/or large groups. The price for what you get is more than reasonable.

  • Stayed: November 2013, traveled as a couple
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Thank ProsaicTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded November 29, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We appreciate you taking the time to share your detailed review online. Thank you for the kind words about the suites and our staff.

We do apologize that the internet was only intermittently good during your stay. If you are available to do so, could you please contact me to let me know the date of your stay and your room number so this can be properly investigated? I can be reached at Amanda@albertatbay.com or 613-238-8858.

In regards to our location, we completely understand it may be further away from the sites and friends you came to see. We do hope to have the opportunity to host you again when you have need for the larger suites. We are always happy to see you at The Albert at Bay Suite Hotel.

Best regards,
Amanda Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2013

Recently our family came to Ottawa for a family birthday celebration and decided to make a weekend of it.Of course we stayed at Albert at Bay .From the moment we all arrived each and every one of us were greeted by friendly,courteous staff. The suites were great and one of the rooms became our gathering spot. The location of this hotel is perfect to walk pretty well anywhere you need to go to in Ottawa. Great clean and well equipped suites,friendly knowledgeable staff and great location.Who wouldn't want to keep coming back time after time?

  • Stayed: November 2013, traveled with family
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Thank Lynnerd905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded November 29, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We are happy to hear that you enjoyed your stay with us. Thank you for taking the time to share your great experience online.

On behalf of all the staff, we can't wait for you to stay here again too!

Best regards,
Amanda Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2013 via mobile

Had to go to Ottawa for meetings and stayed at the Albert at Bay Hotel.

A great room and excellent service.

Front Desk Staff were always friendly and happy to help.

The restaurant food was, as expected, quite tasty and the service was quick.

I will continue to stay here whenever I travel to Ottawa.

Stayed: November 2013, traveled on business
Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded November 29, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We were thrilled to read your online review. Thank you for taking the time to share such kind words about the hotel and the front desk staff. We are lucky to have such an amazing team, they are our greatest asset.

We look forward to seeing you again soon!! Thank you for continuing to stay with us whenever you travel to Ottawa.

Best regards,
Amanda Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2013

We stayed at this suite hotel for a wedding just this past weekend. All the rooms are suites! They are all equipped with a full kitchen, living room area & dining room, plus 2 full bathrooms! The master suite is equipped with a flat screen TV as is the living room! (You can also get a 2 bedroom suite). It was so totally affordable! The staff are friendly and very helpful. It is close to downtown and walking distance to all major sites so this makes for a lovely stay if you are traveling to Ottawa.

  • Stayed: November 2013, traveled as a couple
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Thank Rocker08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded November 29, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We were pleased to read your review here on Trip Advisor. We want you to stay here again too! Thank you for taking the time to share your great experience online.

We look forward to hosting you again soon.

Best regards,
Amanda Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013

The rate was terrific for a suite in the middle of town. Parking was available under the hotel, and it was convenient to the national museums (we were there on vacation). Having the kitchenette was great, and everything was spic and span. The staff was really helpful. We'll stay there again.

  • Stayed: August 2013, traveled as a couple
    • Value
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Thank looksformuseums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded November 29, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We are honored to have been the hotel you were looking for. Thank you for taking the time to share your helpful review online for our future travelers.

We hope to see you again soon!!

Best regards,
Amanda Craig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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