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“fantastic accommodation and excellent staff”

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Albert at Bay Suite Hotel
Ranked #3 of 67 Hotels in Ottawa
Certificate of Excellence
Oviedo, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“fantastic accommodation and excellent staff”
Reviewed July 19, 2013

Just got back from our week-long stay at the Albert at Bay and I highly recommend it to anyone looking for a place to stay in Ottawa. It is a fantastic hotel with roomy suites. The suites really are like apartments. They are very clean and stocked with essentials. Like other reviewers have stated these suites are bigger than my first apartment!

In addition to the accommodation the staff was excellent. The front desk staff was very friendly and full of great recommendations. I'd say they are some of the nicest hotel staff I have ever encountered. I also found the maintenance crew to be very courteous and helpful too when we accidentally locked ourselves out of our room safe.

The location of the hotel is great. I was able to easily walk to the shops and restaurants on Sparks Street, the attractions around Parliament Hill and the Byward Market area.

Also a plus is the convenience store located at ground level which is open 24 hours.

The parking garage is a bit challenging but not impossible. This is really the only “negative” I have about this hotel.

Fantastic. If we ever go on holiday again in Ottawa we'd definitely stay here.

Room Tip: We stayed in a King Deluxe and a Standard Queen. We actually preferred the queen room over the king...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, July 23, 2013
Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We are so pleased to see you posted such a positive review. Thank you for taking the time to share your experience with our future guests. Our staff follow Trip Advisor closely and will be thrilled to see you thought so highly of them.

We look forward to seeing you again on your next trip to Ottawa!

Best regards,
Amanda Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (345)
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English first
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 19, 2013

We had a short stay in this hotel and were very impressed. It is well situated; the staff are very friendly and helpful; and the suites are very well furnished and spacious. There is parking and a nice restaurant in the complex.

We can strongly recommend this hotel to anyone visiting Ottawa. It is quite reasonable for the value received.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, July 23, 2013
Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We appreciate you taking the time to submit your comments online for our future guests. The staff follow Trip Advisor closely and we are all pleased that you enjoyed the hotel and the service from our team.

We look forward to welcoming you back to Ottawa again soon!

Best regards,
Amanda Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver BC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 18, 2013

Just returned from a week in Ottawa and was very happy with our choice of this hotel. Four of us in a 2 bedroom suite were very comfortable....full kitchen, comfy beds, airconditioning when we returned from long, hot days of being a tourist.....central location and easy walking distance to almost all attractions....we couldn't have asked for more. Would definitely recommend Albert at Bay to anyone travelling to Ottawa.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nkskhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 18, 2013

We spend two nights in this hotel and we highly appreciate the location, comfort of the room as well as very nice service. We had beautiful appartment of two big bedroooms with queen size beds, separate washrooms, wardrobe, kitchen and living room. Considering european standards it was huge and amazing and price was really attractive for this standard. Everything was clean and nice, however, the door lock needs repair as every time we tried to open the door using card there was a problem. Generally, hotel needs bit renovation as it looks bit old in reception and corridors but it was not a problem for us.
Hotel is located app. 10 minutes walk from the Parliament and app. 20 minutes walk from the city centre that was really convinient.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katarzyna1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livingston, New Jersey
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 17, 2013

The Albert at Bay hotel is great. The room is huge and we have 2 Queen beds plus a very comfortable sofabed. The hotel location is within 15 minutes walking to the Parliament Hill and the canal. The neighborhood is quiet with not much around but it is very safe. Like many people have commented, the garage is narrow and some people may find it hard to maneuver, but it is very safe as people need to use their room key to enter(another hotel I stayed at in Montreal is not this way). The hotel room is very comfy and I really wished I could have stayed there a few more nights.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pym200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 17, 2013

Just back from a week in Ottawa with four adults in the two bedroom suite- four beds, three televisions and two bathrooms. We were all very comfortable and so happy to have chosen the Albert at Bay Suite Hotel. You can believe everything on their web site. These are big rooms with comfortable beds in an excellent location for a reasonable price. Handy to have a convenience store, neighbourhood restaurants and a taxi stand all in the same block. We walked to all the main attractions and enjoyed strolls along the waterfront just a block away. No traffic noise or even sounds of other guests to disturb our sleep. So nice to start the day relaxing with breakfast made in our own kitchen. The staff was friendly and helpful.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wannagoVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 16, 2013

We were shocked at the size of the Suite. Great value for your money. A full kitchen, air conditioned. Separate bedroom with a king bed. Quiet. Newspaper in the morning. Parking garage. Very nice at the front desk, and a very nice surprise, a PILLOW MENU!!! I would stay there again without a doubt!!!

Room Tip: We were on the 3rd floor, and it was great!
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  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Chertoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Albert at Bay Suite Hotel

Property: Albert at Bay Suite Hotel
Address: 435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Ottawa
#1 Business Hotel in Ottawa
#1 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Albert at Bay Suite Hotel 3*
Number of rooms: 197
Official Description (provided by the hotel):
All-Suite Hotel located 1 block from shopping & business area. ... more   less 
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Also Known As:
Albert At Bay Hotel Ottawa
Hotel Albert At Bay Suite

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