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“Trip to Ottawa”

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Albert at Bay Suite Hotel
Ranked #2 of 69 Hotels in Ottawa
Certificate of Excellence
Reviewed April 4, 2013

Great hotel, brilliant location at end of primary street in Ottawa. Close to all attractions. Walk 5 mins to Parliament , Market area and shopping centre. Rooms spacious and spotlessly clean. Beds luxurious and so comfortable. No problem recommending this hotel

  • Stayed: March 2013, traveled with friends
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1  Thank decdeasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded April 5, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel. We are so pleased to see you enjoyed your stay with us and our location. We also very much appreciate that you took the time to share such kind words with the Trip Advisor Community.

We look forward to hosting you again soon in Ottawa!

Warm regards,
Amanda Craig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,264 - 2,270 of 2,923 reviews

Reviewed March 26, 2013

We live very close to this place and we use it a lot since we have frequent visits from our family overseas and have a small apartment so we will rent a suite for our guests. It really is fabulous because not only is it perfectly located in the downtown area so it is close to everything it is out of the main "nightlife" scene so quite and very safe, evening walks no problem. Walk to Parliament Hill is about 10 to 15 minutes, Bank street only 4 block away, buses stop right at the front door (if you are arriving by Air take the 96 bus at the airport and you are there in 20 minutes). On top of everything else it is a complete suite with nice kitchen and separate bedroom(s) and great restaurants and outdoor patios on the same block. You can not go wrong with this - really great. I selected this as "family" but it is great for all categories really - not the most romantic hotel for couple looking for lush but if you goal is to enjoy the city it is great.

  • Stayed: January 2013, traveled with family
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2  Thank KittyandWolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded March 27, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

It was a pleasure to see your glowing review on Trip Advisor. Thank you so much for the kind words and for taking the time to share them online. We are proud of our location as well and the option to take Bus 97 instead of a taxi is a great tip for our future guests.

Thank you again and we look forward to hosting your out of town guests again soon.

Best regards,
Amanda Craig

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Reviewed March 26, 2013

We chose this hotel based on Tripadvisor reviews and we were not disappointed. We booked with a team - about 35 rooms. Everyone was very happy with our rooms. So much better than a **regular** hotel room, especially for an extended stay. Like everyone else has noted, the suites are huge and there is so much room, no one feels cramped. It is awesome!
Beds were super comfy - added bonus.
One thing - if you want the free parking with CAA, you have to book directly with the hotel. Even though some of us got CAA to take advantage of this offer - we were not allowed. This should be better noted on the site.
Also, the parking is quite tight and I'm glad we knew that and did not drive our truck. Our Honda van had no trouble.
Front desk staff were excellent on our late arrival and helping with a medical issue as well. Very pleasant.
The location is excellent, a short walk to Parliament Hill. Can highly recommend this hotel.

Room Tip: Some balconies are not in use. If you want a balcony request a room with a working door.
See more room tips
  • Stayed: March 2013, traveled with family
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1  Thank gardengirl102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded March 27, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel for your recent trip to Ottawa.

We are happy to see everyone with your team enjoyed their stay and our spacious suites. Thank you for the kind words and also for mentioning that the staff were excellent. You were correct in mentioning that the free parking only applies with the CAA rate and with showing the card. This cannot be combined with other discounts, such as discounts for teams.

We hope to see you again on your next trip to the Nation's Capital.

Best regards,
Amanda Craig

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Reviewed March 25, 2013

Booked online thru Ottawa Tourism for only $99/night plus tax!! By far the best value in accommodations in the downtown area. Convenience store on one end of the hotel to stock your full kitchen. (Microwave, dishwasher, stove, fridge, toaster). Excellent pub and restaurant on the other end.
Taxis always on hand, many bars, restaurants and coffee shops within $10. Also within $10 taxi ride of all the major tourist attractions, such as the Byward Market, Parliament, Museum of Nature, National Art Gallery, Museum of Civilization, Royal Canadian Mint, Rideau Canal and more.
Cavernous suites with a double fold-out couch for additional guests...clean, neat decor with terrific staff looking after your room and the front desk. Even a pillow selection card you can fill out to request virtually every style, shape, firmness and size of pillow you could ever need.
Highly recommended

Room Tip: Saw three different layouts in the hotel...you cant go wrong!!
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  • Stayed: March 2013, traveled as a couple
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1  Thank Darrell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded March 27, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We are thankful that you took the time to share such a positive review on Trip Advisor. It is a pleasure to see that you also think we have the best value in accommodations in downtown Ottawa. We appreciate you sharing this message online and for the very kind words about our amenities, location and our terrific staff.

We look forward to seeing you again soon!

Best regards,
Amanda Craig

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Reviewed March 25, 2013

I travel to Ottawa at least twice a year and as soon as I learn when the dates are I always book here. It's bad enough waking up away from home with only a table and chair opposite the bed. I always am made to feel at home here and would recommend this place to anyone travelling either by themselves or with family. The attention given to the guests is always most professional as well as any requests made such as table and chairs for the balcony when the weather is pleasant. As far as paying for parking is concerned it is irrelevant since the price is so low.

Room Tip: Never had a bad room - just close the widow if you are on the bus route side
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  • Stayed: September 2012, traveled on business
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1  Thank traveller146600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded March 27, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel when you travel to Ottawa.

We are most honored to be at the top of your list when it comes to accommodations in the Nation's Capital. There is certainly great competition, thank you for choosing us.

We most appreciate you taking the time to comment on our staff. They are genuinely a great team of people who want nothing more than to ensure our guests enjoy their stay. Thank you for the kinds words.

We look forward to hosting you again soon!

Best regards,
Amanda Craig

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Reviewed March 25, 2013

We spent a weekend in Ottawa and we decided to stay at this hotel because it's downtown and it was cheap and looked great. The staff at the front desk was friendly and helpful and we were given a huge clean suite. The parking cost 20$ a day but you can stay until 4pm of the day after, there is also a public parking lot really close that during the weekend costs 8$ a day. From the hotel, at the ground floor, you can access to a convenient store. We would come back for sure.

  • Stayed: March 2013, traveled as a couple
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Thank eri90c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded March 27, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

We appreciate you taking the time to share your positive experience with the Trip Advisor community, thank you. Your kind words are being shared with all of our staff.

We look forward to your next stay!

Warm regards,
Amanda Craig

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Reviewed March 23, 2013

had a quick trip to ottawa for wifes test , front desk very friendly ,big suites close to everything underground parkling for 20$ but u can park outdoors for 8 i would definitely stay again , u have everything in suite from stove fridge microwave etc very good deal btw turn right on bay to access parking

  • Stayed: March 2013, traveled on business
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2  Thank Rolandme1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this reviewResponded March 26, 2013

Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel. We appreciate that you took the time to share your experience with the Trip Advisor community.

We look forward to welcoming you back on your next trip to the Nation's Capital.

Best regards,
Amanda Craig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Albert at Bay Suite Hotel

Address: 435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Ottawa
#1 Family Hotel in Ottawa
#1 Romantic Hotel in Ottawa
#6 Best Value Hotel in Ottawa
Price Range: $127 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Albert at Bay Suite Hotel 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
All-Suite Hotel located 1 block from shopping & business area. ... more   less 
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Also Known As:
Albert At Bay Hotel Ottawa
Hotel Albert At Bay Suite

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