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“Home in the City”

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Albert at Bay Suite Hotel
Ranked #2 of 67 Hotels in Ottawa
Certificate of Excellence
Ottawa
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Home in the City”
Reviewed November 23, 2012

Albert and Bay has long been our 'home' in the City. We live 45 mins from downtown Ottawa. Sometimes when we just want to get away, or if we are entertaining out of town guests that want to see the city, Albert at Bay is our #1 choice. The suites are very nice and have all the comforts of home even if you do not want to cook for yourself. Having the convenience of a full size refrigerator for drinks or snacks, a microwave and stove is awesome. Just being able to make a cup of tea or coffee is great. There is a convenience store right next door. The restaurant attached is a nice go to place if you don't want to drive or take a taxi. There are also several good choices of eating places all within walking distance. The comfort and convenience make this a great choice for anyone wanting to explore the city.

  • Stayed August 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank OttawaPixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, November 25, 2012
Dear Guest,

Thank you for making The Albert at Bay Suite Hotel your "home away from home" when you visit Ottawa. There is no better compliment than hearing that we are your #1 choice in the city.

We look forward to welcoming you home again soon!

Best regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (350)
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English first
Brampton, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 22, 2012

We stayed at the Albert last weekend Nov 17 and Nov 18 after a friend highly recommended it. On opening the door I was surprised to find no bed but a couch. Then realized we had a suite and it really was, living room, dinning area, kitchen with fridge,stove, dishwasher and micro, two bathrooms and yes a bedroom with a bed. The suite was very clean, no odour, the balcony was accessible and the double doors kept out the sound. All this for $119.00 per night. This is by far a bargain. The staff are great and the local is a 20 minute walk away from Parliament Hill and Bytown. My only criticism is that we were told parking was $29 per night but parking is free on the street on weekends and amunicipal lot next door cost us $12 for an over night parking Sunday to Monday morning. Still we would stay here in a heartbeat.

Room Tip: Prices seem to vary when you stay, make sure to ask about parking
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank deadpoet6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, November 23, 2012
Dear Guest,

Thank you for choosing The Albert at Bay Suite Hotel.

I think the title of your review is the absolute favorite that I have seen so far! We are so pleased that you loved our hotel and took the time to share your comments online.

We look forward to seeing you on your next trip to the Nation's Capital.

Best regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Canada
Level 6 Contributor
131 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed November 21, 2012

internet performance is very good was able to email large files in no time
room is very big (handicap accessible shower)
very quiet and clean
like the fact that the HVAC fan/blower is near the door - away from the bedroom
people at the front desk are very professional
called for a wake up call and they picked up on the first ring
the Bistro next door is ok, but make sure you ask the front desk for a 'charge card' otherwise you cant put the meal on your room.
tv and cable crystal clear
lots of things nearby to see and to eat at

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Churchill_Fortunato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, November 23, 2012
Dear Guest,

Thank you for choosing the Albert at Bay Suite Hotel.

We appreciate that you took the time to share your positive experience on Trip Advisor, thank you. I am so happy to see that you enjoyed the hotel's staff and amenities.

We hope to welcome you back again soon!

Best regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wallaceburg, Ontario, Canada
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 17, 2012

Usually stay at the Marriott but no vacancy this week so my first at A&B Suites...great stay, wonderful large suites, separate bedroom, two baths, dining area, kitchen, sitting room, two televisions, free underground parking and half the price of other hotels in the area w fewer services

  • Stayed November 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, November 19, 2012
Dear Guest,

Thank you for choosing the Albert at Bay Suite Hotel.

Thank you for sharing your comments on Trip Advisor. We are so pleased to see you enjoyed your stay and delighted that you will be joining us again when you visit Ottawa! The complimentary parking for CAA members is certainly a great bargain to go along with the great value included in all of our rates.

We look forward to your next stay!

Best regards,
Amanda Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ottawa
Level 5 Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 16, 2012

We had a special package that included a night's accommoation, free parking, taxis to and fromm the Byward Market and a $75 voucher for dinner. I'd drive past the hotel many times but never thought to check it out. Well I'm glad we did. The lobby is gorgeous. The staff at the front desk and those we met in the halls were very friendly and courteous. The room was HUGE... big kitchen, dining room, living room with a sofa bed, two queen beds (VERY comfy), and nice bathroom. It was all you needed. The balcony was being repaired so we couldn't use it but it was November and who needs to be outside in November anyway! Definitely worth the visit and we have recommended it highly to friends and on Facebook.

  • Stayed November 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank foxhillOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, November 17, 2012
Dear Guest,

Thank you for choosing the Albert at Bay Suite Hotel.

WOW! Thank you for such kind words! Our staff follow this site regularly and will be so motivated by your words. I am so happy you enjoyed your stay.

We look forward to welcoming you back again soon!

Best regards,
Amanda Craig
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mono, Canada
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 9, 2012

I am staying in the hotel right now, booked until Sunday and had I realized that there was construction I would have chosen a different location. Trying to work from my suite is difficult with the constant hammering and drilling (which starts early - an inconvenience to my team that is here with me that have to work late hours at a consumer show we are exhibiting at) and if you go to the fitness centre to work out be prepared to feel like the workmen are ogling you.

The suite is clean and it is spacious (though I don't believe it is the largest in Ottawa having stayed at others), and the staff is courteous. But hotels should have to warn you before you book that they are under construction.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Cara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, November 14, 2012
Dear Cara E,

Thank you for choosing the Albert at Bay Suite Hotel and for taking the time to share your experience.

We apologize for any disruption that may have occurred.

We are currently resurfacing and remodelling our balconies. Work is to start at 9:30 a.m. The project consists of the replacement of our railings to a new modern glass look. There will be pockets of time that require drilling in screws and hammering. The time of occurrence varies from hour to hour and from day to day depending on the ease of replacement.

Currently it is isolated to one wing of the hotel. They shall be finished very shortly.

Again, we apologize for any inconvenience this may have caused. We would like an opportunity to discuss this further with you. At your convenience, please contact me personally at 613-940-2720 or amanda@albertatbay.com.

Best regards,
Amanda Craig
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Toronto
Level 6 Contributor
148 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed November 5, 2012

By all means stay at the Albert. It's not a pretentious hotel, but nice hotel with anything you may need to feel at home. Apartments are spacious and comfortable. Bed was very good. Cleaning service every day. Kitchen is good enough to make small meals if you need to or want to.

Area is good, about 7 min walk to parlament hill.

Check out the Scone's witch accross the streat. It's very good.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank lcprieto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review, November 7, 2012
Dear Guest,

Thank you for choosing Albert at Bay Suite Hotel recently.

We are happy to hear that you enjoyed your stay with us. Thank you so much for taking the time to share your experience here on Trip Advisor.

We look forward to welcoming you back to Ottawa soon!

Best regards,
Amanda Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Albert at Bay Suite Hotel

Property: Albert at Bay Suite Hotel
Address: 435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Ottawa
#1 Business Hotel in Ottawa
#1 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Albert at Bay Suite Hotel 3*
Number of rooms: 197
Official Description (provided by the hotel):
All-Suite Hotel located 1 block from shopping & business area. ... more   less 
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Also Known As:
Albert At Bay Hotel Ottawa
Hotel Albert At Bay Suite

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