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“Average, so-so location” 2 of 5 bubbles
Review of BEST WESTERN PLUS Ottawa City Centre

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BEST WESTERN PLUS Ottawa City Centre
Ranked #32 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersBronze level
Canada
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Average, so-so location”
2 of 5 bubbles Reviewed April 22, 2007

Stayed here for a conference, and that's the only reason I would return. Location is on the western side of Ottawa, with NOTHING of interest nearby. Little Italy is the closest area with decent restaurants, but it's not within walking distance. There is only a couple of stripmalls nearby.

Hotel check-in was average, but staff were friendly. Room was so-so - and we had one of the renovated ones! Unfortunately, that meant that we were down a hall that had a lot of taped off areas since they were still working there.

Did not make use of the restaurant on site. Average Best Western quality and complimentary internet, but location is poor for a tourist. Once you factor in the cost/time to be transported elsewhere, you're better off staying downtown, unless you need to be in this area of the city.

  • Stayed February 2007, traveled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank KatieCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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487 reviews from our community

Traveler rating
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    14
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
NJ
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 8, 2007

We just stayed for 4 days at the Macies Hotel and my husband and I were absolutely thrilled with the place! We stayed on the 4th floor which kept any street noise to a minimum. The room was spotless and larger than your average hotel room. My husband kept commenting on how this is the only hotel room he's ever stayed in where you couldn't hear the heater turn on at night! Staff was very helpful and knowledgeable. Their central location made it easy to hop onto the Queensway and from there you could be at any sight in Ottawa in 15 minutes. It's really quite a gem- highly recommended!

  • Liked — Great service
  • Disliked — nothing
  • Stayed April 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank sushimama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 16, 2007

I've stayed at this location twice over the last two years and have no complaints. The hotel is clean, well kept, has access to the Internet, and is within close proximity to many restaurants, shopping plazas, and tourist attractions. Although no continental breakfast is served, there are restaurants across the road that serve breakfast at very reasonable prices.

  • Liked — Cleanliness
  • Disliked — No Continental breakfast
  • Stayed March 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank CDN_Traveler_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
146 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed October 17, 2006

Very Nice Hotel, well presented, clean and friendly staff. Our room was on the bottom story, and was quite large. The Hotel is located across the road from a Shopping centre and right next door to a Chinese Restaurant. We chose to have Chines takeaway rather than use the dinning facilities in the Hotel, and found the food to be very good. All in all a nice place to stay.

Macies was easy to find, just off the freeway at Exit 321.

  • Liked — The Location
  • Disliked — No Complimentary Breakfast
  • Stayed September 2006, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Radarz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed January 28, 2006

My wife and I stayed one night on a business trip. The room was comfortable, clean and well equiped. It was also quiet even though it looked out over the busy main street. The staff were friendly and helpful, and the breakfast in the hotel's restaurant very nice. There was nothing outstanding about the hotel, but for a no-surprises and moderately-priced stay in westend Ottawa, I can recommend Macies.

  • Stayed January 2006, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Manitoba
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed August 1, 2004

After checking in we wished we planned a longer stay. This was a really nice hotel in a decent location. Nicest pool of all the hotels we stayed in. It was an outdoor pool but nicely hidden from traffic and well heated. Nice rooms and staff too.,

Helpful?
5 Thank CarlaTB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed October 18, 2003

We were in Ottawa over the Thanksgiving weekend checking out Carleton University with our daughter. The hotel was easy to find from the airport and is only minutes from the university and downtown. It was comfortable, clean and the staff friendly. Has all the amenities: coffeemaker/hairdryer/cable tv/computer modem/restaurant on site. Our stay was short, but very comfortable after a long day of siteseeing! We wouldn't hesitate coming back.

Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Ottawa City Centre

Property: BEST WESTERN PLUS Ottawa City Centre
Address: 1274 Carling Ave, Ottawa, Ontario K1Z 7K8, Canada (Formerly BEST WESTERN PLUS Macies Hotel)
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Ottawa
#18 Family Hotel in Ottawa
#24 Business Hotel in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Ottawa City Centre 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today! ... more   less 
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Also Known As:
Best Western Ottawa
Ottawa Best Western

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