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“Breathless bubbles”

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Best Western Plus Ottawa City Centre
Ranked #33 of 67 Hotels in Ottawa
GreenLeadersBronze level
Sydney, Australia
Level 4 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Breathless bubbles”
Reviewed March 15, 2008

When we arrived in this hotel it appeared to be very clean, tidy and well presented. The staff were extreamly helpful and access around the hotel was very easy.

If I was to pick holes in this hotel I would only mention two points:

1) Whirlpool - (Take a gas mask) The fumes from the chlorine were so strong it choked you big time. My partner has sensitive eyes and could not keep them open becuase of the fumes.

2) Car parking - This was an issue because if we arived back to the hotel after 10 at night the car park was bursting at the seams.
There was an overflow car park at the rear but at night time it was difficult to see.

These were only minor problems as I would use this hotel again because of the friendly staff, comfy rooms, location and its cleanliness.

  • Liked — cleanliness, staff and the huge queensize bed in the middle of our room
  • Disliked — smelly whirlpool and overcrowded carpark
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
ottawa, ontario
1 review
Reviewed September 15, 2007

This hotel was very nice and the staff were very professional.
The room was very clean and confortable. The price was very reasonnable too!

  • Liked — all together a very nice hotel
  • Disliked — nothing
  • Stayed August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank montreal027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2007

We stayed for a week, clean and well equiped room. very convenient to get quickly to down town and other nearby attractions. Hotel staff very friendly and helpful with good local knowledge. Served quite a good breakfast in basement resturant. Very convenient shopping mall accross the road from hotel.

  • Liked — location, price and service
  • Disliked — having to leave
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Hellsbells64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener,ON
Level 5 Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 20, 2007

Stayed June 16 and 17, 2007
Great staff, friendly and knowledgable. Rooms were great, was travelling with family so we had 2 rooms. Clean, well appointed and large rooms, we were on the 4th floor facing the pool. No outside noise at all. Easy to get to Parliament, Byward and downtown. The drive was only 10 minutes, lot's of services across the street from Macies. We had breakfast both mornings at the hotel, excellent! Prices for the hotel room and cafe were very reasonable. For those who like their Timmies coffee it's a bit of a drive, maybe 5 minutes. Just that I am used to having them closer to me, where I live. Great amenities at this location, pool, hot tub and free internet. I would definitely stay again and recommend to anyone looking for a great place to stay. Free Parking too!

Greg C.
Kitchener, ON

  • Liked — location, cost
  • Disliked — a/c in room was a bit loud.
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank gregnkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level 4 Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed April 22, 2007

Stayed here for a conference, and that's the only reason I would return. Location is on the western side of Ottawa, with NOTHING of interest nearby. Little Italy is the closest area with decent restaurants, but it's not within walking distance. There is only a couple of stripmalls nearby.

Hotel check-in was average, but staff were friendly. Room was so-so - and we had one of the renovated ones! Unfortunately, that meant that we were down a hall that had a lot of taped off areas since they were still working there.

Did not make use of the restaurant on site. Average Best Western quality and complimentary internet, but location is poor for a tourist. Once you factor in the cost/time to be transported elsewhere, you're better off staying downtown, unless you need to be in this area of the city.

  • Stayed February 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank KatieCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2007

We just stayed for 4 days at the Macies Hotel and my husband and I were absolutely thrilled with the place! We stayed on the 4th floor which kept any street noise to a minimum. The room was spotless and larger than your average hotel room. My husband kept commenting on how this is the only hotel room he's ever stayed in where you couldn't hear the heater turn on at night! Staff was very helpful and knowledgeable. Their central location made it easy to hop onto the Queensway and from there you could be at any sight in Ottawa in 15 minutes. It's really quite a gem- highly recommended!

  • Liked — Great service
  • Disliked — nothing
  • Stayed April 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank sushimama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 16, 2007

I've stayed at this location twice over the last two years and have no complaints. The hotel is clean, well kept, has access to the Internet, and is within close proximity to many restaurants, shopping plazas, and tourist attractions. Although no continental breakfast is served, there are restaurants across the road that serve breakfast at very reasonable prices.

  • Liked — Cleanliness
  • Disliked — No Continental breakfast
  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank CDN_Traveler_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Ottawa City Centre

Property: Best Western Plus Ottawa City Centre
Address: 1274 Carling Ave, Ottawa, Ontario K1Z 7K8, Canada (Formerly Best Western Plus Macies Hotel)
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Ottawa
#18 Family Hotel in Ottawa
#24 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Ottawa City Centre 3*
Number of rooms: 121
Official Description (provided by the hotel):
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today! ... more   less 
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Also Known As:
Best Western Ottawa
Ottawa Best Western

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