We just got back from our trip to Ottawa ON and stayed at the Best Western Victoria Park Suites.
Good: Newly renovated and friendly front desk staff
Where do I begin? Our stay was terrible
20 minute walk from major attractions which would be fine, but they advertise themselves as "downtown".
Terrible management. If you have a complaint or an issue don't expect to receive anything other than free parking or a movie. The front desk staff do their best to help you but when it boils down to it, the management are obviously not interested in guest happiness.
Also, when we arrived we had no room available for us on the first night of our stay, even though we had called earlier that day to confirm our room. What I didn't realize until recently is that they over book their hotel all of the time. So if you are the last one in that night you may be bumped to a different hotel like us (especially if you are booking through something like Expedia and are paying the lowest rate).
All in all not happy. I would never stay here again. I would recommend staying at the Cartier Place or Albert at Bay for a better more central downtown hotel. We've had good experiences there
- Official Description (provided by the hotel):
- When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more less
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- Also Known As:
- Best Western Plus Victoria Park Hotel Ottawa
- Best Western Ottawa
- Ottawa Best Western