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“A great hotel for a snowy weekend”

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Best Western Plus Ottawa Downtown Suites
Ranked #9 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
Richmond, Canada
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A great hotel for a snowy weekend”
Reviewed April 2, 2014

After a long rough flight from Vancouver it was pleasure to arrive at a well located modern hotel with excellently renovated and well furnished rooms. I was attending a two day meeting in the hotel and was impressed by the service and catering. The room was ideal for working and leisure. I really appreciated the well equipped kitchenette. The fitness room was small but very pleasant and had good city views. The hotel is a short walk away from many varied shops and restaurants. An early spring snowfall made me very much appreciate and enjoy the included breakfast without having to trudge through the snow. I found the staff very attentive, pleasant and helpful. I will definitely return to this hotel in the future.

Room Tip: A low cost upgrade gets you a much more spacious room.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawrie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review, April 29, 2014
Dear Lawrie P,

We were thrilled to read that our hotel was your solice while on this side of the country. It sounds like you were able to experience all aspects of our hotel and the local neighborhood and what it had to offer. Hopefully you will join us again soon!

Regards,

Andrew Busing
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
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Pickering
Level 5 Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 29, 2014

Nice modern , updated rooms. Ours had 2 double beds with mini fridge, sink and microwave. Coffee and tea, Cutlery, dishes, wine glasses, tea towel and wash cloth and a Safe. You shouldn't need to bring anything. A fantastic continental breakfast is included. Egg McMuffin sandwiches, hard boiled eggs,French toast,toast,muffins, cereal, bagels. Everything you need. Oh and coffee and juice. Underground parking is nice but $18 per day. But you make that up in the breakfast. Close to downtown. Check-in was quick and pleasant. Plenty of luggage carts as well. Very comfortable stay.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Picfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review, April 29, 2014
Dear Chris M,

Thank you very much for your recent review. It sounds like our hotel worked perfectly for you and your family while on your visit to Ottawa. We are thrilled to read that you thoroughly enjoyed our breakfast and were able to share it with fellow travellers.

We look forward to having you back on your next trip to the Nation's Capital!

Regards,

Andrew Busing
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Porcupine, Canada
1 review
Reviewed March 21, 2014

Excellent hot and continental breakfast! Comfortable bed and pillows! Rooms come with a kitchenette, microwave and fridge. Plates, bowls, glasses and cutlery for four with a manual can opener were provided along with dish cloth and dish washing liquid which was replaced when used. Cable TV and free wireless internet. Fitness centre and separate saunas for men and women. Daily Globe and Mail newspapers. Business centre with two computers and free printing! 5-10 minutes walk to Bank and Eglin Streets for shopping and dining. 3 minutes walk to Canada Nature museum. 30 minutes walk to tourist attractions such as the Byward Market, Parliament Hill, Bytown Museum, Rideau canal and Centre, National gallery of Art, National Art centre. St. Patrick's Catholic Basilica is 20 minutes walk from the hotel.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review, April 29, 2014
Dear Andrew P,

I would like to thank you for taking the time to share your experience on Trip Advisor. It sounds like you really enjoyed your recent stay with us and we thank you for being our guest.

We look forward to welcoming you back on your next trip to Ottawa!

Regards,

Andrew Busing
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 20, 2014

The staff are wonderful to work with. The Penthouse Meeting room is bright and airy and (in spring and fall) the terrace that opens out from the meeting room is wonderful. We've rented this room twice now and will continue to do so. The location is perfect. The service is courteous, the food is great. An all around great experience! Thanks again! Jennifer B.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank jBRad126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review, April 23, 2014
Dear Jennifer,

Thank you very much for taking the time to review our hotel. It is very much appreciated. We are thrilled that you are loyal guest and will continue to use our hotel and it's meeting facilities.

We look forward to welcoming you back on your next visit.

Regards,

Andrew Busing
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bracebridge, Canada
Level 6 Contributor
363 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed March 19, 2014

I was in downtown Ottawa on business so I booked a one bedroom king suite in order to have kitchen facilities.

Location: Close to Elgin Street and Bank Street, which gives you lots of restaurant selection, drug stores, an LCBO store and other shops. Neighbourhood is nice and you feel safe walking on the streets day or night.

Lobby/Front Desk Staff: Very nice decor when you enter hotel. Staff acknowledges your presence when they see you. Very friendly, polite and efficient. One of the evening staff recommended a nice Thai / Viet restaurant within walking distance on Bank Street. There is an ATM machine in the lobby area and they have a small snack bar if you need to purchase snacks.

Parking: Indoor underground parking is about $18.00 a day or they also have outdoor parking. The indoor underground parking is well maintained with good lighting.

Rooms: One bedroom king suite was located on the 8th floor (top floor), one of 8 rooms on the floor in a private BW Plus hallway. It was nice and quiet. The suite is comprised of a nice sized living room area with a couch, chair and a big desk. The kitchenette is off the living room and had a fridge, microwave, sink, dishes, cutlery, etc. The bathroom is separate from the bedroom and comes with a jacuzzi tub. The bed was very comfortable and you had a choice of 6 pillows. Room was very quiet at night with no noise from outside. Wi-fi was included and I could have up to 5 devices on at once. The hotel offers a free continental breakfast with your stay, which was good.

Exercise room: Also located on the 8th floor in a corner room. It is L shaped and the two outside walls are all windows, so you get to overlook the city while you workout. It has 2 treadmills, an elliptical, a stationary bike, a small universal and free weights. There are also separate male and female sauna's beside the exercise room.

Conclusion: I have been coming to Ottawa on business since 2009. I have stayed at this hotel in the past depending on availability of rooms and I have stayed at other higher end hotels on or just off of Elgin Street. This hotel continues to be one of my favourite based on the location, the staff and their reasonable prices compared to other downtown hotels. I would definitely recommend it to others.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MuskokaMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review, April 23, 2014
Dear MuskokaMan,

I would like to thank you for taking the time to comment on your recent stay with us at the BEST WESTERN PLUS Victoria Park Suites. The review of your experience with us is incredibly thorough and I'm sure will assist other travellers in deciding where to stay while in Ottawa.

We thank you for your many years of loyalty and hope to welcome you back to the hotel in the near future.

Regards,

Andrew Busing
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belleville, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 18, 2014

The hotel provided a wonderful mix of classic urban conveniences and was located in an area of varied restaurants and entertainment for the whole family. The staff is polite and attentive to your needs. The only issue I had was with the on-site heated parking, it caused my windows to fog instantly on entering and made it difficult to park, but if that was my problem it is of no major concern

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Perry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review, April 9, 2014
Dear Perry D,

I was thrilled to read that you enjoyed your stay with us. It sounds like our hotel was just what you were looking for!

We hope that you will join us again soon on your next trip to Ottawa!

Regards,
Andrew Busing
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 6 Contributor
124 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed March 18, 2014

The hotel is a short walk to the sights in the city. From the airport, you need two changes on the bus to reach the hotel so a taxi is recommended. (paid$30) Rooms are very clean, with kitchenette, bed very comfortable and TV has many HD channels. polite staff. Would stay again if need to come back to Ottawa again.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tonyhalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review, April 9, 2014
Dear tonyhalik,

Thank you so much for your review! We very much appreciate your feed back. Hopefully when you are back in the Nations Capital you will stay with us again!

Regards,
Andrew Busing
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Ottawa Downtown Suites

Property: Best Western Plus Ottawa Downtown Suites
Address: 377 O'Connor Street, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Ottawa
#3 Family Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Ottawa Downtown Suites 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 
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Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western

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