We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great wedding accommodations”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Plus Ottawa Downtown Suites
Ranked #11 of 68 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
Reviewed October 9, 2013

We reserved a block of rooms over the October 5th weekend for out of town visitors attending our wedding at the Museum of Nature. While I initially only booked this hotel for it's proximity to the Museum (only a few hundred metres away, a very short walk home at the end of the night), I was delighted to hear reports from our guests that the hotel surpassed all expectations. They were unanimously happy with the service, the rooms, the cleanliness, and the breakfast amenities. After having spent our wedding night in one of their suites, I can happily agree with our guests. A perfect little spot at a good price in the heart of Ottawa.

A particular mention goes to their representative Rita, who was sweet and helpful throughout the room block booking process!

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LJD176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this reviewResponded October 11, 2013

Dear LJD176,

Congratulations! Thank you for allowing us to be part of your special day! Your feed back is very much appreciated and it sounds like your special day went flawlessly.
I hope you will return to us 1 year from now to allow us to be part of your first anniversary!

Regards,
Andrew Busing
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,704)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,141 - 1,147 of 1,704 reviews

Reviewed October 5, 2013

We loved this Hotel, from the upgrade we received to the breakfast and everything in between. Upon arrival at the hotel and up to our departure, the front desk staff were very friendly and helpful. Hotel was very clean and well maintained. Close proximity to everything we needed, taxi's were readily available if the need arose.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Owen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this reviewResponded October 11, 2013

Dear Owen N,

I was so pleased to read that you enjoyed your stay and that our staff contributed to your enjoyment. Our dedicated team works diligently each and every day to ensure every guest experience is second to none.

On your next trip to Ottawa please allow us to welcome you back.

Regards,
Andrew Busing
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

Stayed one night with parking that costs 20 dollars for underground which is good for the capital city. Excellent breakfast included all types of delicious food. Location is a little away from parliament about 15 min walk. Bixi bikes are nearby to rent.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank angscotjer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this reviewResponded October 11, 2013

Dear angscotjer,

I was pleased to read that you enjoyed your stay with us and thank you for taking the time to comment. We very much appreciate your feedback.
I hope that you will choose to stay with us again on your next trip to the Nations Capital.

Regards,
Andrew Busing
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2013

The Good:
- very clean
- staff
- location
- breakfast

The Bad:
- on site parking a pain for anything but a tiny car

Rooms are on the small side, but facility is very nice and very clean.

Would definitely stay here again.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LKRMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this reviewResponded October 11, 2013

Dear LKRMM,

We appreciate your recent review on TripAdvisor and thank you for sharing your experience. I was pleased to read that you will stay with us again.
We look forward to welcoming you back on your next visit to Ottawa.

Regards,

Andrew Busing
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

I stayed 4 nights on business at the Best Western Victoria suites in Ottawa. Loved the location within walking distance of all downtown landmarks, restaurants and shopping. Generous sized one bedroom suite with kitchen appointment. Loved the juliette balcony doors and windows being able to open on a nice sunny day! Housekeeping do a superb job on this property...super clean! Breakfast buffet included makes for an easy start in the morning at this hotel. Service in all departments was excellent. Would highly recommend for business or pleasure.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank emmabriscoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this reviewResponded October 11, 2013

Dear emmabriscoe,

I would like to thank you for taking the time to comment on your recent stay with us. Your feed back is very much appreciated and it sounds like you very much enjoyed your time in Ottawa. Your thoughts will go a long way towards assiting other guests when chosing accomodations in downtown Ottawa.
I hope that we have the opportunity of welcoming you back in the near future.

Regards,
Andrew Busing
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

First impressions both by photo and when you arrive outside the Suites do not do it justice. I encountered a vey slick check-in ahead of a 4 night stay while on a business trip. The rooms are of one standard - 2 very comfortable double beds, clean and well supplied bathroom with views of the city (not a selling point). As I was working, the Suites provide an excellent central base for work. Downtown nightlife is a 20 minute walk in a city that feels safe if not that remarkable. The staff were charming and helpful while the rudimentary breakfast meets the needs of the average traveller. A good experience and bag storage for late departures is readily available.

Top food place: The Keg - probably the best steak I have enjoyed in all my 35 years of travel combined with excellent and intelligent service - go for the restaurant rather than the bar experience.



Stayed: September 2013, traveled on business
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this reviewResponded September 30, 2013

Dear Richard M,

I would like to start off by saying thank you for taking the time to post your review on TripAdvisor. I was so happy to read that you enjoyed your stay with us and that your check in process was efficient.
It would seem as well that you were able to take in some culture around our area and that was great to see as well.

I hope that you will allow us the opportunity to welcome you back to our hotel when your travels bring you to our neighborhood again.

Yours in hospitality,

Andrew Busing
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

September 2013 I attended the Television Animation Conference which was hosted at the Museum of Nature in Ottawa. I found one of the closest hotels to the Museum as I wanted to roll our of bed and be at the conference with no rushing around. I booked at the Best Western Plus Victoria Park Suites. I was very happy with my room which had a separate bedroom with King Bed, 2 TVs, a kitchenette, and whirlpool tub. The complimentary breakfasts were really nice and coffee was excellent (which is not something I usually find in hotels) The neighborhood is great as it's just a short walk to either Bank Street of Elgin Street - and the Rideau Canal is only a 15 minute walk away. I used to live in this neighborhood as a teenager and it is a really nice part of Ottawa. I highly recommend this hotel especially if you are traveling with friends who want to share a room. There is a pull-out sofa bed in the living room.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank SurvivorRoom305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this reviewResponded September 26, 2013

Dear SurvivorRoom305,

Thank you very much for taking the time to post a review of your recent stay with us. The detailed recount of your time with us is very much appreciated and will be very useful for future guests looking to make an informed decision on where to stay while in Ottawa.
I was thrilled to read that you enjoyed your time with us and that you enjoyed our neighborhood!

I hope that we will have the opportunity to welcome you back on your next visit to the Nation's Capital!

Yours in hospitality,

Andrew Busing
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ottawa hotels
2.8 mi away
Best Western Plus Ottawa City Centre
0.8 mi away
Albert at Bay Suite Hotel
0.6 mi away
Lord Elgin
Lord Elgin
#9 of 68 in Ottawa
435 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Cartier Place Suite Hotel
0.8 mi away
Ottawa Marriott Hotel
Ottawa Marriott Hotel
#17 of 68 in Ottawa
1,140 reviews
0.3 mi away
The Business Inn & Suites
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Ottawa Downtown Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Ottawa
#3 Family Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
Price Range: $109 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Ottawa Downtown Suites 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Agoda, getaroom.com, Priceline, Evoline ltd, HotelQuickly, Cancelon and TripOnline SA so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing