As soon as we untied from the dock, with no opportunity to disembark, we were informed that the washrooms were not working. We were then told that we were restricted to the upper decks . It was one of the hottest days of the year and being confined to the beating sun on the top deck or the stifling hot second deck was dangerous. On board was a family with an autistic son and plenty of families with little children, and I wear a medic alert myself.
This boat should have never left the dock and when I asked about rules and regulations I was informed by the staff that the boat was registered in Quebec so safety guidelines I assumed would be in place, did not matter. One staff member was more concerned with informing me that the tour busses did not have washrooms either and this was his basis for dismissing any further questions.
When we finally left the boat there was a lineup for over half an hour at the Bytown museum washroom. A lot of people were inconvenienced, if not put in danger by these immature and ignorant staff.
This review was requested by the staff as part of their droning monologue, and I think the request alone gives a hint of their complete ignorance as to what was going on.
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