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Best Western Plus Durham Hotel & Conference Centre
Ranked #2 of 7 Hotels in Oshawa
Rochester, NY, United States
1 review
“Nice but Noisy”
Reviewed March 9, 2014

Hotel is clean and staff is polite and courteous however you might bring a noise machine / fan to soften the sound of the regular trains passing near the rear of the hotel in the night. The morning breakfast was sufficient and saved stopping for breakfast elsewhere and check out was quick.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ottawa, Canada
1 review
Reviewed February 28, 2014

One of the main things wrong with the room was that the window sheers did not reach to the bottom of the window and the heavier curtains did not close, so we had to use a hair clip to close them, otherwise we would have had no privacy. One of the towel bars came apart and fell to the floor when we tried to use it, and we noticed dirt on the tops of the baseboard tiles in the bathroom.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level 4 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 30, 2014

We stayed for one night and we were so happy with the hotel. The beds were so comfortable and the pillows too. Tv was beautiful. Very clean.
The front staff was incredible! They understand the meaning of hospitality and were so welcoming and friendly. The breakfast was also delicious and Dina who was in charge of breakfast was so sweet and wonderful.
We had a really hard time getting a taxi in Oshawa, but that has nothing to do with the hotel. Just be prepared for that in Oshawa.
Thanks for a great stay!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank renee356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke, Canada
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 15, 2014

During a nasty cold spell in Oshawa, I had the pleasure and comfort to be at a nice warm Best Western Hotel....Amenities were great, and the warmnest of the staff added to the overall experience. I did miss the use of a swimming pool and a hot tub, however other services helped to damper that one area of service.....The availability of a computer in the lobby was also appreciated as well as the daily newspaper.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank rockytulip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 10, 2014 via mobile

Place did a great job with the wedding-- our friends loved the service the rooms in the lower area where we stayed reeked of mould and I had a hard time breathing. Hair dryer didn't work and they said they would bring a new one they didn't and I had to go to the desk to get it myself -- which is fine but tell me that you don't have time to bring it and I could have picked it up on our way back from our little outing -- I picked it up the next day before getting ready for the wedding so waited an entire day to get one. This could easily be a 4 star hotel if they killed the mould

Stayed May 2013, traveled with friends
Helpful?
Thank Dereknash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelburne
2 reviews
Reviewed December 1, 2013

I booked my hotel after the deadline for the team rate , only $20 less than regular rate, and they would not give me the team rate. the rooms smelled, bathroom door would not stay shut. tv didn't fit in the cabinet so only one person could see the tv. Staff tried to fix everything and tried to be helpful. The breakfast was poor. overall poor quality and substandard conditions.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Janna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoshawa, Manager at Best Western Plus Durham Hotel & Conference Centre, responded to this review, December 4, 2013
Thank you for completing the survey regarding your recent stay at our property.

After further investigation, we noticed the team room block was setup in May 2013. This should leave plenty of time for the team members to secure their room with our hotel. Rooms that are not picked up by the cut off date will be released back into the system. Rooms were in high demand for the specific weekend and any available rooms was immediately booked by teams that required additional rooms. Only smoking rooms were available when you tried to secure your reservation on September 30, 2013.

Our hotel is currently undergoing renovations and we will be converting all smoking rooms into non-smoking rooms. This will provide our guest a smoke free environment. In addition, all guest rooms will have a brand new look and feel once the renovation is completed. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Durham Hotel & Conference Centre

Property: Best Western Plus Durham Hotel & Conference Centre
Address: 559 Bloor St W, Oshawa, Ontario L1J 5Y6, Canada
Phone Number:
Location: Canada > Ontario > Oshawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #2 of 7 Hotels in Oshawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Durham Hotel & Conference Centre 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, TripOnline SA, Best Western, Orbitz, Travelocity, Hotwire, Agoda, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Plus Durham Hotel & Conference Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Durham Hotel And Conference Centre
Best Western Oshawa
Oshawa Best Western
Best Western Plus Durham Hotel & Conference Centre Oshawa, Ontario

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