We've been to this venue several times to see concerts. Our most recent visit was to see The Tragically Hip. The sound system isn't the best we've heard but most of the time it is quite adequate. The size of the arena affords a fairly decent view from most seats. If you are sitting in the stands, I would recommend row 3 or higher. The problem with the first couple of rows is that once the people on the floors stand (and they always do)..your view is very much obstructed. The washrooms are completely inadequate for the size of the crowd and the hallways are too small to accommodate the long lineup for us girls so it becomes just a big clump of women trying to defend their spot in line.
The other issue is the number of drunks that seem to flock to this place. We've been to all the major concert venues in the GTA and this one has to be the worst for those who don't know their limits. We had falling down drunks come down to sit in the aisles so they could have a closer view. Security did nothing. Their priority seemd to be on checking tickets of people returning to the floor seats.
That all being said. Ticket prices are much more reasonable than the large venues in Toronto. Parking nearby is reasonably priced. It's worth putting up with some of the inconveniences.
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