My husband booked this hotel for an overnight stay to celebrate my Birthday last weekend. He booked a suite with smoking that we didn't receive. We were told at the front desk that it was being used by someone who had decided to extend their stay. The worst part was that there was a Children's Lacrosse Team staying at the hotel for the weekend. Our suite was across from the Pool and Exercise room and was used by them all day Saturday with a lot of noise. We planned on using the Pool but could not. They were also sitting in the hall in front of room. Breakfast was included but we could not utilise because it was too crowded and there was not anywhere to sit. We ended up going to a restaurant to eat. My husband was not happy with what he paid and should have been notified beforehand regarding the conditions for the weekend. He would have made reservations elsewhere. We received a survey on Monday regarding our stay and have five days later not received any response from the hotel.
- Official Description (provided by the hotel):
- Staybridge Suites Extended Stay Hotel Oakville Burlington, Ontario. Staybridge Suites Oakville Burlington Hotel is a member of the IHG family of brands including Holiday Inn, & Holiday Inn Express. Staybridge Suites Oakville Burlington is located @ QEW & Bronte Road minutes from downtown Oakville & Burlington. We are 30 minutes from Toronto Pearson International Airport (YYZ) & 30 minutes to the Hamilton Munro (YHM) airport. Staybridge Suites Hotel is close to the Ford Oakville Assembly Complex, Tim Horton s Training Center, GE - General Electric, Dana, HATCH, UPS, Goodrich, Maple Leaf Foods & Petro Canada. Staybridge Suites Oakville Burlington offers 1 & 2 bedroom apartment suites with all the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel offers apartment like suites featuring fully-equipped kitchens, cable TV, free wired & wireless Internet & direct dial phone number with personalized voice mail. Other features include 24-hour business center with free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, indoor pool, gas BBQ grills, putting green, Bridgemart Suite Shop, free deluxe breakfast buffet, evening Sundowner receptions (Tuesday-Thursday) & signing privileges at the adjacent Marquis Bistro Restaurant & Grill. ... more less
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- Also Known As:
- Staybridge Suites Oakville Hotel Oakville
- Staybridge Suites Oakville Ontario