They cancelled our rooms the morning before our two night stay????? The reason-other guests had decided to extend their stay????? We have used this hotel twice a year for family gatherings several times and loved it. For this past weekend we had two one bedroom suites and a two bedroom suite booked weeks ago, which they called to switch to two two bedroom suites a few days prior which we OK'd. Then Friday mornnig we get the call no rooms!!!!!! They did offer to find us other rooms (how nice of them). So instead of enjoying the rest of the day with our daughter and her family from BC my husband and got on the phone calling hotels unsuccesfully looking for suites as our party included several young children. We had to accept Staybridges offer of four hotel rooms at another property which was very nice but a little out of the way for meeting with extended family. We also had no kitchen or livingroom area to entertain family. Beds and cots were our were our seating for visiting-not what we're used too. Yes Staybridge did cover the cost of our rooms for one of the two nights, but why not the whole stay? We also had to pay for our breakfasts which are included at Staybidges. I ask them if I ever hear from them again. We won't be staying there again.
- Official Description (provided by the hotel):
- Staybridge Suites Extended Stay Hotel Oakville Burlington, Ontario. Staybridge Suites Oakville Burlington Hotel is a member of the IHG family of brands including Holiday Inn, & Holiday Inn Express. Staybridge Suites Oakville Burlington is located @ QEW & Bronte Road minutes from downtown Oakville & Burlington. We are 30 minutes from Toronto Pearson International Airport (YYZ) & 30 minutes to the Hamilton Munro (YHM) airport. Staybridge Suites Hotel is close to the Ford Oakville Assembly Complex, Tim Horton s Training Center, GE - General Electric, Dana, HATCH, UPS, Goodrich, Maple Leaf Foods & Petro Canada. Staybridge Suites Oakville Burlington offers 1 & 2 bedroom apartment suites with all the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel offers apartment like suites featuring fully-equipped kitchens, cable TV, free wired & wireless Internet & direct dial phone number with personalized voice mail. Other features include 24-hour business center with free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, indoor pool, gas BBQ grills, putting green, Bridgemart Suite Shop, free deluxe breakfast buffet, evening Sundowner receptions (Tuesday-Thursday) & signing privileges at the adjacent Marquis Bistro Restaurant & Grill. ... more less
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- Also Known As:
- Staybridge Suites Oakville Hotel Oakville
- Staybridge Suites Oakville Ontario