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“Not a good business option”

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Fairfield Inn Toronto Oakville
Ranked #9 of 11 Hotels in Oakville
Certificate of Excellence
Reviewed October 20, 2012

The hotel is decent enough and on a par with other units within the chain. If you're travelling on business however and rely on internet access to get work done this place is a bad choice. Although the internet access is free it is painfully slow and can seriously impact your ability to get work done.

  • Stayed: October 2012, traveled on business
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3  Thank kendolondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianColes, General Manager at Fairfield Inn Toronto Oakville, responded to this reviewResponded October 31, 2012

Dear Kendolondon,

Thank you for taking the time to review your recent stay with us. While we strive to ensure that all of our guests are able to take full advantage of our amenities, as with any hotel we encounter the occasional hiccup. In this case, we may have experienced a transient issue with a wireless access point, as we have not had any other reported issues.

We do provide a 55MB backbone through our local provider, which should be more than adequate to serve the hotel at all times, as well as a 24 hour toll free support line which our guests can reach out to in the event that they have issues with their network connection.

Kendolondon, I'd love to invite you to stay with us again in the future so you can see firsthand that our network is actually state of the art. Feel free to message me through TripAdvisor, or by email at ffi.yyzto.gm@marriott.com, and I'd be happy to discuss your internet needs, as well as any additional concerns or questions you may have, in addition to making arrangements for your next stay,

Again, thank you for taking the time to write your review, and have a wonderful day!

Regards,
Brian Coles
General Manager
Fairfield Inn by Marriott Toronto/Oakville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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111 - 117 of 146 reviews

Reviewed August 21, 2012

I've stayed here a couple times in the past and it is always a nice hotel. Bed was particularly comfortable. Gym is decent, with a universal machine that covers most exercises, although the bench press was broke, which I informed the desk about.
Breakfast is ok, typical fare for this type of hotel.
I like to location. Just a few miles to downtown Oakville and the waterfront. Nice to walk around in nice weather. Also like the wide running paths by the hotel that connect to the trail that starts on Gibson Dr and run all along Sherwood Heights Dr. Good for running/walking.

  • Stayed: August 2012, traveled on business
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Thank mjd50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2012

The room was clean and quiet. Ample free parking available. The breakfast was quite good and included in the price. The staff were all attentive and friendly. We didn't encoounter any problems and we would go back.

Stayed: July 2012, traveled as a couple
Thank Hkloban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2012

Extremely basic hotel, represents poor value for money. Reception was frequently left unattended, and when staffed they were unfriendly & unhelpful. The breakfast was poor, ran out of bread, and self-clear service.
Swimming pool is more akin to a bath than a pool

  • Stayed: August 2012, traveled as a couple
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5  Thank S F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

This is a enough mid-range chain hotel. Good value for the rate paid. Rooms are clean and comfortable although I was a little disappointed to note that the beds seemed a little lower quality than other Marriott brands I've stayed in. Breakfast was basic with the only hot options being pre-prepared breakfast burito and omelets. Unlike other reviewers I encountered no problem with noise or unruly guests during a week long stay. Also, contrary to some other comments, there are eating places within the area - there is a Tim Hortons & Wendys outlet adjacent to the hotel and a cinema complex with a number of chain restaurants a few minutes walk away (about 2 minutes drive)

  • Stayed: June 2012, traveled on business
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Thank kendolondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2012

LItle noisy but not expensive.
we stay just for a night and everything is ok

  • Stayed: October 2011, traveled on business
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Thank george r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2012

A bunch of friends and I stayed at this hotel in celebration of 2 of their birthdays. We had plans to visit a bar that was close by and had informed our guests that if they were going to drink, then there would be no way they were going to drive home. We had booked 2 rooms originally and once we came back booked a third room as well to accommodate a few extra friends. The security guard at the hotel was very friendly and so was the woman at the front desk. In the morning when checking out we cleaned up the rooms as much as we could and checked out.

A few days later my friend and I, who had put the rooms on our credit cards received billing for 150 for each room. Clueless as we were we phoned the hotel and were told that these were for cleaning services. First thing that came to mind was, what the hellll?? We have stayed in many hotels before in groups smaller and larger and we have never experienced such charges. We have stayed in almost every hotel downtown and many in niagara falls area and have never encountered this. Once we called in we were forwarded to the lady in charge and were told that they had pictures of each room. We asked her to please email us the pictures since we do not live in the area of Oakville and are students who have education responsibilities. We told her it would be a hassle for us to come all the way over there to view the photos and asked politely if they could be emailed to us to which she responded very rude and disrespectfully. Told us that she did not have time to deal with us and got very irritated way too quickly. I mean we are being charged 450 total, we have a right to speak with her to identify exactly what we were being charged for. She resisted to explain to us exactly what was wrong with the rooms and had just forwarded us straight to the manager whom we have not yet been able to get in contact with.

Once again I must add that we have never ever seen such charges applied to a hotel room, where there were no damages. Sorry but we are university students who cannot afford to just pay fees where we dont believe we are being correctly charged. We even told her that sure one of the rooms may have been messy (nowhere close to as messy as hotels we have stayed at before) and told her we would pay for one room, but we believe the other two rooms were pretty close to being spotless.

We are now waiting for the manager to call us back and have filed a complaint with customer care.

We advise not staying at this hotel to avoid the BS that follows and to spend your hard earned money elsewhere.

Room Tip: 2nd floor. 3 rooms.
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  • Stayed: April 2012, traveled with friends
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3  Thank Jassi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Toronto Oakville

Address: 2937 Sherwood Heights Dr, Oakville, Ontario L6J 7L3, Canada (Formerly Days Inn)
Phone Number:
Location: Canada > Ontario > Oakville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Oakville
Price Range: $90 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Toronto Oakville 2.5*
Number of rooms: 80
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Also Known As:
Fairfield Inn Toronto Oakville Hotel Oakville
Fairfield Inn Oakville
Fairfield Oakville
Oakville Fairfield Inn
Fairfield Inn Toronto Oakville Ontario

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