I bought my dad a 3-lap test drive for his birthday. We arrived at the Toronto Motorsports Park 35 mins before our scheduled testdrive time to find that the gate was closed and there were lots of trailer trucks parked outside, blocking our way in. I tried calling the number posted on their website numerous times, but no one picked up the phone. I was really worried that the place was closed or the test-drive was being re-scheduled without notice..
Then I tried calling the Toronto Motorsport Park and somebody picked up the phone. She told me that the booking for Racingbox has been rescheduled and that I should get a notice via email. I told her I came for Exotic Car Tours and she keeps telling me that there is no bookings for them.. She sounded confused too, and I insisted her to double check because I did not get any notice whatsoever. She put me on hold for a few more minutes and she finally said sorry, yes Exotic Car Tours are here today..So somebody opened the gate for us (after waiting a few more minutes and trying to squeeze in between the trailer trucks).
We literally ran to where the crews are, and I managed to find the owner/manager. I apologized that we were late (about 5 mins over the scheduled time) and told her what happened. But she was being EXTREMELY RUDE and disrespectful to us and she doesn't seem to care about anything that I said. But finally she agrees that my dad can do a quick 3-laps with a car that wasn't his pick (we did not even see the F430 that I booked for my dad). She asked how may laps, how I booked, and how much I paid (...don't you have it in file???)
Thankfully, her crew was very helpful and we were happy to be assisted by them. My dad got to do a quick 3-laps (with no discovery laps - which was understandable as they were rushing to packed up and go home) and he was happy to have that once-in-a-lifetime experience driving an exotic car.
IN SHORT - great crew members, terrible owner/manager attitude, bad communication with the Toronto Motorsports Park. WILL NOT GO BACK.
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