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“Excellent place to stay”
Review of Quality Suites

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Quality Suites
Ranked #5 of 11 Hotels in Oakville
Certificate of Excellence
GreenLeadersPlatinum level
Ellicott City, Maryland
1 review
“Excellent place to stay”
Reviewed September 1, 2014

The hotel has a warm and welcoming covered entrance with scented gardenias. The staff is very friendly and always helpful! The rooms were spacious with everything you need to make your stay comfortable. There was a small, but clean and bright gym on the main level and a secluded patio out back. Even though you were right off the QEW, the hotel was quiet and homey. Having a Tim Hortons and another restaurant attached was very convenient. Highly recommend this hotel.

  • Stayed August 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOS135, Director of Sales at Quality Suites, responded to this review, September 3, 2014
Dear Valued Guest,

Thank you for taking the time to write such a positive review of our hotel! I will share your comments with our team as it is always a pleasure to hear positive feedback. We are glad you got to enjoy our patio as it helps to "escape the city" sometimes. We look forward to welcoming you back the next time you are in town!

Warm Regards,
Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    100
    56
    21
    6
    7
See reviews for
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48
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57
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Toronto, Canada
Level 5 Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed August 17, 2014

No complaints.....check-in easy.....clean and comfortable room, comfortable bed. Breakfast the usual Quality Inn choices, which is more than adequate! This is a quiet hotel just on the outskirts of Oakville.....would stay again.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Service
Helpful?
Thank hatetofly4273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOS135, Director of Sales at Quality Suites, responded to this review, September 3, 2014
Dear Valued Guest,

Thank you for taking the time to write a review of our property! We truly appreciate all feedback and are pleased you enjoyed your stay with us. We hope to see you again in the near future the next time you are in town.

Warm Regards,
Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 10, 2014

It's not the Westin but it's a fine hotel. Clean and tidy but nothing special. Restaurant in the lobby and also a Tim Horton's and located just off the 401. Stayed in a suite on penthouse floor looking towards the lake. There was a fridge in the room but wasn't exactly a suite. No complaints though, just wouldn't come here for a honeymoon or anything.

  • Stayed July 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank TorontoBloorTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOS135, Director of Sales at Quality Suites, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for taking the time to write a review of our hotel. I apologize that your stay was anything less than exceptional as that is what we strive for our guests. We greatly value your feedback and will be discussing your comments at our next team meeting so that we may take the necessary action steps required. We hope that you will consider staying with us in the future the next time you are in town so that we may have another opportunity to exceed your expectations.

Warm Regards,
Heather Gray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalamazoo, Michigan
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 5, 2014

This hotel was probably very nice about fifteen years ago or so. Everything is outdated and seems worn. It didn't bother me that much due to the fact that I was there on business. It was nice to have a Tim Hortons attached to the building.

Room Tip: If you get a room towards the top two floors and in the back you can see the lake.
See more room tips
  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOS135, Director of Sales at Quality Suites, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for taking the time to share your comments about our hotel as your feedback is greatly appreciated. On behalf of the hotel, I would like to apologize for failing to exceed your expectations. We take pride in our hotel and your satisfaction is important to us. We will be using your feedback to make the necessary improvements so that we may offer exceptional service for our guests in the future.

We hope that you will consider staying with us again so that we may have another opportunity to provide you with a superior experience.

Warm Regards,
Heather Gray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed August 4, 2014

When I arrived I was a bit early but yet greeted by a very pleasent employee asking to take my luggage while my room was getting clean. Later after finishing my meeting, she saw me and gave me a key immediately! This is first class service! I was on the eighth floor in a suite and it was very clean, spacious and the bed was extremely comfortable! Keep up the great work! I will be returning!

  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank UniqueTraveller_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOS135, Director of Sales at Quality Suites, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for taking the time to write such a positive review of our hotel! We are so pleased that your stay was enjoyable and the suite was comfortable. Your comments are very touching as we take pride in our hotel and team. It was a pleasure having you at our hotel and we would love to welcome you back anytime you are in town.

Warm Regards,
Heather Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2014

My girlfriend and I stayed here while visiting for a wedding. Getting there was easy, as it is visible from HWY403. The service at the front desk, although nothing special, was friendly and prompt. The front lobby was very nice and welcoming, with doors leading to the attached bar and restaurant. The room was standard, but pleasantly comfortable and evidently well cleaned and taken care of! In the morning before checking out, we travelled down to the pool, which was large and very clean, and also featured well as a hot tub, dry sauna and small workout area with change rooms. A continental breakfast was not included, and would have been nice as the restaurant's menu is less than affordable, but otherwise, no complaints, and would certainly recommend it!

Helpful?
Thank Marlon B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DOS135, Director of Sales at Quality Suites, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay with us and I will absolutely pass along your comments to the team as it is always a pleasure to hear such positive feedback. We hope to see you again the next time you are in town.

Warm Regards,
Heather Gray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Greater Adelaide, Australia
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 3, 2014 via mobile

Friendly staff, very happy with the location, the carpark also includes a petrol station & Tim Hortons, so petrol, cash & food are all at your doorstep. The train station is only a few minutes drive up the road so we found it really easy to catch the train to Toronto for the day. The room was spacious, clean & really nice. I would definitely stay here again.

Stayed August 2014, traveled as a couple
Helpful?
Thank Naomi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOS135, Director of Sales at Quality Suites, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for taking the time to review our hotel. It is always great to hear such positive feedback about the hotel and staff and I will ensure that your comments are shared with the team. We hope to see you again the next time you are in town and look forward to welcoming you back.

Warm Regards,
Heather Gray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites

Property: Quality Suites
Address: 754 Bronte Rd, Oakville, Ontario L6L 6R8, Canada
Phone Number:
Location: Canada > Ontario > Oakville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Green Hotel in Oakville
#6 Business Hotel in Oakville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel Oakville
Quality Inn Oakville
Quality Hotel Executive
Quality Suites Oakville, Ontario

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