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“Good Place for Summer Visits” 4 of 5 stars
Review of Clarion Resort Pinewood Park

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Clarion Resort Pinewood Park
Ranked #11 of 25 Hotels in North Bay
London, Canada
Level Contributor
111 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Good Place for Summer Visits”
4 of 5 stars Reviewed June 16, 2013

I spend a lot of time in North Bay on business travel and always try and book the summer months at the Clarion. It has features not found at the other more recently - built hotels such as windows that open, surrounded by green space and a relaxed kind of "country club" atmosphere.
The rooms are large but a bit out-dated and the furniture has seen better days. There seems to be an effort to refurbish as the TV was a newer flat screen LG model and the bath fixtures were up-to-date.
The staff were as friendly as always although the restaurant staff always seems to be short one person leaving the other to rush around madly. The housekeeping staff also seems to make a point of vacuuming the front lobby at the busiest point of the morning so you have to watch for electrical cords when wheeling out luggage and you have to put up with the noise.
The Clarion also has two features that stand out. One is the model railway - how many other hotels feature a working Northern Ontario themed feature? The other is the almost comical "ramp" at the entrance which is virtually useless as it is pitched at about 45 degrees. Guest with heavy stuff should consider using the side entrances. Either way there are no lifting devices so you will have to cart your stuff regardless.
As a destination or a stop-over, the Clarion is good value for summer travellers.

Room Tip: Rooms on the golf course side are a lot quieter than the front rooms closer to the highway. There...
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 2eratics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGuestServices, Manager at Clarion Resort Pinewood Park, responded to this review, June 17, 2013
2eratics,
Thank you for the review. We certainly appreciate your Summer business while in North Bay and hope I can earn your winter business. I would love to meet with you the next time you are in town.
As you've mentioned we are trying our best to renew our product by adding new 40 inch LCD TV's as well as a reno of the Founders Room this past winter. There are more exciting changes to come as well.
I would like to thank you as well for pointing out the Restaurant and Housekeeping challenges. I will certainly pass that onto their respective team leaders to see if there is an effective solution for this.
The model railway you mentioned has been with us since 1974 and is own by the North Bay Model Railway Club who comes in at least once a week to due maintenance or layout changes. We have local parents who bring their children in to see the train set just like their parents used to do with them. Certainly a focal point for our resort.
We have been tackling the ramp that you mention at the front entrance. It was built to use to roll up your luggage to then put up on the luggage racks. We've tried to put up signs showing that it is not an accessible ramp, but have had problems with people understanding that. I'd invite you to reach out and suggest what we can do short of having it removed altogether to rectify this problem.
Again, thank you so much for not only staying with us but also posting a review for all of the travelers who use them while researching their best destination.
Stay safe and look forward to meeting you,
Jake
Assistant General Manager
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167 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Sudbury, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 13, 2013

Stayed June 6th for golf tournament for Easter Seals on the 7th. The rooms were spacious and clean. The furnitur was somewhat outdated but clean neverless. The front desk was very pleasant and responded to a number of requests promptly. Attended the dinner buffet function after the tournament the food was excellent with ample quantities. Servers were responsive and quick to clear tables. Overall a very good experience and I would return again. The hotel/conference centre is close to the highway and only minutes from the city.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Murray083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGuestServices, Manager at Clarion Resort Pinewood Park, responded to this review, June 14, 2013
Hi Murray083,
Thank you for having taken the time to provide us with a review of your time here at the Pinewood. We have been so lucky to have been a part of the Easter Seals Golf Tournament since its inception. Looking forward to having you with us for the 7th Annual next year.
Jake
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bay, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 12, 2013 via mobile

We had our wedding here in May of 2013. We had 160 people of which many stayed at the clarion.

The staff and management are awesome! They were so easy to work with and accommodating. We had many comments from guests on how pleased they were with the service.

Food was amazing! Very good and hot! Prime rib is a must! Drinks were great too! Everyone had enough to drink :)

Rooms were clean, big and comfy! Fireplace is awesome too!

We will stay here again anytime!

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lucrestyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGuestServices, Manager at Clarion Resort Pinewood Park, responded to this review, June 14, 2013
Lucrestyle,
Thank you very much for taking the time to review our hotel after your wedding. We very much appreciate you and your guests and the fact that you chose to entrust us with your reception. We are pleased to do over 40 weddings a year and we love being a part of your special day.
We hope you'll consider coming back for your 1st year anniversary and reliving some of your great memories.
We'll keep fireplace stoked for you.
Jake
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Ontario
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 6, 2013

I stayed 5 days at Pinewood Park and enjoyed my time there. The hotel is located on the edge of North Bay so it is a bit of a drive into town. Check-in was efficient and staff were very friendly and helpful. The executive room on the 3rd floor was large and very clean with a comfortable king size bed. The food in the restaurant was very good. As others mentioned, the hotel is quite old and has a dated decor but otherwise very nice. I recommend it assuming you do not need quick access to downtown North Bay. All of the staff were very pleasant and accomodating.

Room Tip: Try and get a room on the 2nd or 3rd floor as the 1st floor is partially below grade.
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank QuinteGrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGuestServices, Manager at Clarion Resort Pinewood Park, responded to this review, June 14, 2013
QuinteGrp,
I thank you for having reviewed our property during your most recent stay with The Pinewood. The biggest asset we have is our staff and I'm glad to see we didn't disappoint. I'd love to meet you the next time you are in town so I can put a face to your review and thank you in person.
All the best and until next time!
Jake
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 7, 2013

I spent 5 days at the Clarion Resort, the staff was excellent at the front desk, very accommadating, the hotel staff(cleaning) was above and beyond the call of duty. The hotel restaurant food was very good, staff was pleasant, nice bar. Have a golf course on site, Hotel rooms are very clean and very nice rooms, espcially the suites.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank walleyehunter1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGuestServices, Manager at Clarion Resort Pinewood Park, responded to this review, June 14, 2013
Walleyhunter1999,
Thank you very much reviewing our hotel after your 5 day stay with us. We truly value the contribution our staff make in providing that special brand of Northern Ontario hospitality.
Our restaurant has been going through some small changes to ensure that we are providing an absolute experience to our valued guests.
Again, I look forward to your next stay with us.
Yours in hospitality,
Jake
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bay, Canada
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 9, 2013

Stayed here during the chrismas holidays and it was fairly busy but still quiet, we got a discount on the room. The service was good and the room was clean. Very basic hotel, decor was out dated but functional. The breakfast that was included was very basic. Powdered eggs, bacon, toast/bagel, ceral etc. Their was an option of ordering off a menu but we were in a hurry. Would stay there again if the price was discounted.

As mentionned before, the hotel does not have any elevators, only ramps. Not a big deal for me but a point to note if you require one.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank NothernOntario32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGuestServices, Manager at Clarion Resort Pinewood Park, responded to this review, June 14, 2013
NorthernOntario32,
Thank you for taking the time to review our hotel. As you point out we do not have elevators on property but if there are any mobility issues we will ensure to book your reservation on the main floor for convenience.
All the best and until your next stay, stay safe.
Jake
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kapuskasing, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

My husband and Istayed at the Clarion in March for the Fire Chiefs Convention. The rooms were large and clean. The King size bed was comfortable. They are required to bring in alot of extra staff during this 4 day convention to accomodate the meal preparation etc... Its our third attendance at this function and the Clarion does an amazing job. The food was fantastic. Keep up the good work and hope to see you next year.
P.S. Please advise me of the brand of the quilted blanket you put between the sheets. It is very comfortable and I would like to buy one.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Holly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionGuestServices, Manager at Clarion Resort Pinewood Park, responded to this review, June 14, 2013
Holly F,
Thank you so much for having taken the time to review our hotel. The Fire Marshall's are one of our special functions that hotel has had the pleasure hosting for the past 15 years. If you could give me a call regarding the blanket brand, I'd be more than happy to give it to you.
Thank you and looking forward to seeing you next year.
Jake
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Resort Pinewood Park

Property: Clarion Resort Pinewood Park
Address: 201 Pinewood Park Dr, North Bay, Ontario P1B 8Z4, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > North Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 25 Hotels in North Bay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Resort Pinewood Park 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Clarion Resort Pinewood Park Hotel North Bay
Clarion Pinewood Park
Clarion North Bay
North Bay Clarion
Clarion Resort Pinewood Park North Bay, Ontario

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