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“My son's school cafeteria has more creative juices”
Review of LIV Restaurant

LIV Restaurant
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Certificate of Excellence
Price range: $31 - $50
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Dining style: Casual Elegant
Cross street: Glendale Avenue
Description: LIV Restaurant is the award-winning, unforgettable gem, located at White Oaks Resort in Niagara on the Lake. The locally inspired wine list, lighting and music in LIV provide a fantastic backdrop to a spectacular dining experience. The service exemplifies the Four Diamond level the hotel is known for and provides for an experience truly beyond expectations. Chef Michael Price and his team have done something extraordinary. They have taken Canada’s Basic Food Guide and transformed it through international cooking styles and seasonings to create an unparalleled, globally inspired four diamond menu. All of the ingredients are natural, each one chosen for its uncompromising purity. Our team are more than willing to come out of the kitchen (time permitting) to discuss the menu or any special dietary concerns you may have. The menu changes slightly every season to take advantage of the locally grown produce that is so abundant in the Niagara Region. The atmosphere is chic/sexy.
Toronto, Canada
Level Contributor
78 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“My son's school cafeteria has more creative juices”
Reviewed September 20, 2013 via mobile

I have never written a scathing review, however I have also never returned so many dishes to the kitchen as I did last weekend.
Although not geriatric, I enjoy a satisfactory lighting level that enables me to read the menu, using personal lighting devices and borrowed reading glasses should have been an indication.
The simplest of apps as in semi raw beef wrapped in lettuce and rice "tortilla " arrived hard as rock, the mussels we over cooked and cold. The soup was decent, however we sent the apps back.
Rarely does our group agree with singulArity, however we all with one exception took the " experiment ", well named because it truly became a failed experiment. The two tiny slivers of sea bass spread over a Betty Crocker inspired rice helper were left under the plate warmer so long that they were actually crusty instead of succulent. Thus once again sent back and when asked if they could remake the meal, I declined.
Thus leaving the restaurant and going to Hamilton where I was able to satisfy my hunger and culinary principles by eating a delicious and well prepared meal from a gourmet street food truck...

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Glandu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
We are sorry to hear that your dining experience did not meet your expectations. We pride ourselves on always going above and beyond to treat our guests to the fabulous dining experience that they deserve. Our chefs use only the finest ingredients when preparing our dishes. It is most regrettable that you did not enjoy all parts of your meal. Thank you for your feedback. Please feel free to contact us directly, as we would be happy to have you back for a return visit to show you our normal high standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Toronto, Canada
Level Contributor
51 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“OK for fine dining”
Reviewed September 2, 2013 via mobile

We had a dinner while we were staying for the weekend. Atmosphere was cold. The dishes were so so. I had a Beef Tenderloin and did not find it carefully done. The inner silver skin was still there. Not good for that price. The plating was good. I had the Seafood 4X and I find the scallop and the crab cake were very nicely done. Our server was ok only.

Visited September 2013
Helpful?
Thank drqtaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
It is unfortunate to hear that you weren't completely satisfied with your dining experience. Our managers perform quality checks during our guests' meals to ensure satisfaction, and we regret that your dissatisfaction wasn't conveyed to the manager at the time, as they would have made it right for you immediately . Your feedback is appreciated. Please don't hesitate to contact us directly, and we would definitely like for you to return, so we can show you our regular high standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
597 reviews
335 restaurant reviews
common_n_restaurant_reviews_1bd8 285 helpful votes
“Simply Amazing”
Reviewed September 2, 2013

I was very skeptical of all the excellent reviews but I am now a convert. This restaurant is simply amazing from start to finish. It is a very quiet with lots of spacing between tables. The service levels are fabulous. The staff does everything in their power to make the experience wonderful. We were talking about a particular Niagara winery with our waitress. Without being asked, she brought a sample of their wine to compare to the wines we had ordered with dinner. Wow! Plus the food is simply amazing as well. There were four different appetizers and mains. Each and every one was outstanding. I had the sea scallops and they were cooked absolutely perfectly. We will definitely be returning.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FuzzyBeaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
Thank you kindly for your comments. We are happy to hear that you enjoyed yourselves, and that you will be returning!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
39 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Competent, pretentious, boring”
Reviewed August 26, 2013

Clearly someone went overboard on this one. It is a conference hotel restaurant. Don't forget that. Considering it is named 'Liv', the place is aseptic. Metal menus, harsh colours. Nothing organic or "Liv" about it. Service was very competent, but the creativity overblown. The only thing I can that is positive was the duck pizza was good - the dough was a boring naan-base, I think. If you are looking for creative South-Asian, perhaps this is for you. They should not pretend they are something they are not. It was over-priced for a slab of meat with some broccoli on a plate.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RandyFromOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
We are sorry to hear that your experience wasn't more enjoyable. We take pride in providing a quality dining experience to all of our guests. When our managers perform a quality check during a meal, it is our hope that any concerns are mentioned during this time, so they can take immediate action to make it right. Thank you for taking the time to give us your feedback. Please feel free to contact us directly, as we would be happy to have you back for a return visit, where we can demonstrate our usual high standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Canada
Level Contributor
67 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Overrated”
Reviewed August 23, 2013

The food was OK, but not up to the expectations I had after reading the reviews on TA. They were careful with my husband's allergy and did a good job caring for us. But, honestly, it was more pomp than circumstance - an amuse bouche and a palate-cleansing sorbet felt sort of pretentious and unnecessary based on the atmosphere. The lamb and the filet were really just OK, not special in any way. The waitress was very attentive and concerned, to her great credit. The most interesting thing about the experience was the two very obvious sales presentations going on, on two sides of our table. This is, after all, a conference hotel in disguise. I hope that the "customers" made good decisions based not on the environment but on the actual facts presented in elaborate and intense fashion by the "salespersons". We won't be back. For anything.

Visited August 2013
Helpful?
1 Thank BadKtty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
It troubles us to learn that your expectation levels were not met. Our amuse bouche and sorbets have always been well-received by our guests, as they are an integral part of our dining experience. Our managers perform quality checks during your meal, and they try their best to ensure complete satisfaction. From the sounds of it, it seems as though there may have been a group(s) dining at the same time you were. We are sorry if their presence had a negative impact on your dinner. Regrettably you did not bring your concerns to the manager's attention at the time, as they would have made it right for you immediately. Thank you for providing feedback to us. Please feel free to contact us directly, and we would be more than happy to have you return so we can show you our normal high standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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