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“Way over-rated!”

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Riverbend Inn and Vineyard
Reviewed August 8, 2009

Room was dark, with noisy thru-wall airconditioner. The food in the restaurant wasn't what one would expect from a 4-star inn. The "seasonal fresh fruit" turned out to be un-thawed strawberries. When we complained they brought some canned cherries and peaches - and this was at the end of July at a place surrounded by fruit stands selling fresh peaches, cherries, apples, etc. Internet connection didn't work in the room for the first night and staff didn't seem too concerned about it. In my opinion, this place is trading on their 4-star rating but I don't see how they got it. I would not recommend this to anyone! Its over-priced and over-rated.

  • Stayed: July 2009, traveled as a couple
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4  Thank Jass43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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438 - 444 of 461 reviews

Reviewed April 24, 2009

I stayed at this hotel with my husband as part of our North American honeymoon. We booked a king suite and we were not disappointed. The room was a great size and everything was to hand. The service within the hotel was first class and the staff were more than happy to help with any questions we had. Special mention to Nicole at reception who couldn't do enough to help. We also ate in the hotel on both nights and the food was of a exceptional standard. Drinking wine from the grapes grown directly outside the restaurant was a real treat. The bar service was excellent and the drinks and food were reasonably priced. I can also recommend the breakfast service and food. Again the staff couldn't do enough to help. Overall a fantastic hotel with fantastic staff. The room and cleaning was spotless and there was barely a mark on any of the walls. The owners clearly take pride in their hotel. Would recommend this hotel to anyone.

  • Stayed: April 2009, traveled as a couple
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1  Thank lynne1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2008

I have stayed at the Riverbend Inn on three different occasions, and had a fantastic experience each time I was there. It is a gorgeous property, with great attention to detail. Every room is unique, and has special personalized touches. On the back side of the Inn, there is a beautiful porch with an open air restaurant, with a view of Peller Estates vineyard, which was built to look like a French chateau/ Overall, there is a feel of being transported to a different and magic world at this property.

  • Stayed: May 2007, traveled on business
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2  Thank JasmineMarti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2008

This Inn is perfectly placed in Niagra on the Lake with some brilliant views. My wife and I spent 3 hours in the lawn chairs looking out over the vineyards with drinks and appetizers from their stellar kitchen. The atmosphere is relaxed and the staff is informed and proffesional.

The one thing that we found a bit dissapointing was the fact that their menu did not have a good selection of other Vineyards' wines. After a day of wine touring I wanted some of the better wines in the region with my dinner and not a selection of the simple, over priced Riverbend fermentations.

The rooms are lovely, with a selection of art on the walls that would rival the best hotels in NY, NY. We had a fantastic room at a fraction of the normal cost because we came on a Monday. If you stay on their off peak dates you will find it an affordable, special occasion.

  • Stayed: July 2008, traveled as a couple
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1  Thank Feste4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2008

After hearing good things about The Riverbend Inn we booked with another couple for a short get away. I have to say all four of us were pretty disappointed. All of our dinners were a let down. My husband's in particular was very bad. Scallops that had not been cleaned properly.....full of sand. Pretty bad!!! Its a shame because the property is quite nice but the food is really just run of the mill, perhaps even worse. There are so many other nice places to dine in the area. Another thing we noticed, the entire time we were there not one staff person asked if everything was okay, if there was anything they could get/do for us. Even upon checkout, normally they ask if your visit was good but nope, not here!!! Just didn't seem like anyone cared or was interested.

  • Stayed: April 2008, traveled as a couple
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Thank torontocharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2008

We stumbled upon this location during a recent trip to Niagara on the lake. The location is outside of the main core of the town with an onsite vineyard so it was nice and quiet. The rooms were spacious and well appointed an the food was excellent. There was a lovely lounge to relax in front of the fire place. Overall a nice relaxing location and would definately stay there again.

  • Stayed: January 2008, traveled as a couple
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2  Thank Travelcritic-ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2007

For 9 years my husband and I have travelled to Niagara-on-the Lake and have stayed at Vintage Inn properties. This year, we decided to stay some place different, and are thrilled that we selected the Riverbend Inn. Beautiful, spacious, clean guestrooms and a friendly staff. We will always rebook the Riverbend Inn on all of our future mini-vacations to Niagara-on-the-Lake.

  • Stayed: November 2007, traveled as a couple
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2  Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverbend Inn and Vineyard

Address: 16104 Niagara River Pky, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Romantic Hotel in Niagara-on-the-Lake
#11 Family Hotel in Niagara-on-the-Lake
Price Range: $176 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riverbend Inn and Vineyard 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Riverbend Inn ; located outside one of the prettiest towns in Canada, along one of the most scenic roads anywhere in the world, stands a Georgian mansion surrounded by 17 acres of vineyards, manicured lawns and gardens, and only minutes from the old town of Niagara-on-the-Lake. Recently restored, all will enjoy the countryside from our bar and restaurant, vineyard patio or settle into one of our individually appointed rooms reflecting our commitment to the finer things in life. Drop by and enjoy a glass of our own Riverbend wine. ... more   less 
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Also Known As:
Riverbend Inn And Vineyard Hotel Niagara-On-The-Lake

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