We love the Riverbend's location - gorgeous country roads, wineries close by, close to NIagara-on-the-Lake, beautiful grounds. The rooms are well-appointed and the Inn has a sense of NIagara's history.
The restaurant, however, seems not to be the primary concern of management at the moment. We reserved well in advance for a Friday evening supper on the patio, as did many other guests. There were simply not enough servers to handle the number of tables. We waited 30 minutes before even getting a menu. It's very hard to remain relaxed when you are becoming increasingly frustrated at how much time service is taking. An easy way to keep guests happy is to immediately acknowledge them, take a drink order and offer them bread, and perhaps let them know that service may be slow that evening. We had to ask for bread and then it was a paltry 3 slices. Supper itself was quite delicious; attention is being paid in the kitchen to food quality. By the time we had our entrees, though, the sun was setting and flies were starting to bite. More servers on staff (at least for the weekends) would have sped things along.
The patio restaurant view over the vineyard was beautiful. With more attention to service and detail, a dining experience here could be quite memorable (for the right reasons.)
- Official Description (provided by the hotel):
- Riverbend Inn ; located outside one of the prettiest towns in Canada, along one of the most scenic roads anywhere in the world, stands a Georgian mansion surrounded by 17 acres of vineyards, manicured lawns and gardens, and only minutes from the old town of Niagara-on-the-Lake. Recently restored, all will enjoy the countryside from our bar and restaurant, vineyard patio or settle into one of our individually appointed rooms reflecting our commitment to the finer things in life. Drop by and enjoy a glass of our own Riverbend wine. ... more less
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- Also Known As:
- Riverbend Inn And Vineyard Hotel Niagara-On-The-Lake