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“Nice hotel”

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Hilton Garden Inn Niagara-on-the-Lake
Certificate of Excellence
Ontario, Canada
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice hotel”
Reviewed October 14, 2013

Stayed here one night while my son was at an event in Niagara-on-the-Lake. A fair bit away from NOTL, but not excessive. Hotel is nice, kids loved the pool, rooms were clean and spacious. We had the package that included the breakfast which worked out to about $10 each for breakfast. The breakfast offered a wide variety and we hit it lucky as there was no line up. There were only 2 wait staff the day we were there (Saturday morning) and they were run off their feet. Food could have been a bit higher quality but as it was included, I won't complain.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank libbyloujibjibs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Palmyra, Pennsylvania
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2013

Second time to stay at HGI- Niagra on the Lake. As usual for Hilton Garden Inn's- staff friendly, well organized- from making reservation to checking out, no problems. Property well maintained,common areas neat and comfortable. Room was clean and inviting- bathroom spotless!, first area I check when entering room. Housekeeping staff friendly and dedicated to making travelers comfortable. Keurig coffee maker in room- EXCELLENT! Our room was close to elevator and vending, heard no noise from either. Easy driving to NOTL and Shaw Theater

Room Tip: address special requests @ time of making reservation ie: room on first floor, room close to elevato...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cicero, New York
Level 5 Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 13, 2013

We stayed one night at this hotel during our trip to Niagara-On-The-Lake. The room was clean and comfortable. The front desk personnel were very friendly and we had no problems checking in. We had a drink at the bar after we returned from dinner before going to our room, and the bartender was very friendly. For breakfast we had freshly cooked eggs, potatoes, and bacon; which was very good.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level 4 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 12, 2013

Hotel staff did the best they could to check us in early at 1pm but the room had not been cleaned so we went off into town. Now here's the thing with this hotel, you don't come to NOTL to spent your time in the hotel. You come here for a good nights sleep after the wine tours or other off property activity so I'll focus on that. The rates here are expensive for the week and very expensive on the weekends. If you're expecting a free breakfast forget it (I would have preferred a free continental). At over $12 per person I would have expected more but this is a tourist area so be prepared for that. Coffee and tea are free and Tim Horton's is right across the street. Our bed supposedly adjusted for comfort but after several attempts to 'firm' the mattress I ended up on a hill, my wife in a valley so it's obviously not working properly. Kurig machine in room and heart-shaped tub were nice. Overall impression though is that we should have gotten more for the money, especially as it's about 1/2 Hr. from downtown out near the highway...

Room Tip: Rooms facing the rear of the property were quite but be prepared for the 'bird cannons' whic...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2FrumLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mulmur
Level 5 Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 9, 2013

We were so happy to stay here! Rooms were perfect main floor overlooking the forest OMG! Quiet and roomy adjustable beds even wow! A Kuerig coffeemaker and I was in heaven! Considering we were only sleeping there a night I would book a trip back to NOTL and stay here for awhile, the restaurant is amazing a great buffet with a super chef that if they lose him it will be a tragic loss to this facility I would highly recommend staying here to anyone

Room Tip: Main floor easy access for persons with any type of walking disabilities also the view♥♥♥
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Ichn2Travl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beith, United Kingdom
Level 4 Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 8, 2013

Very nice hotel. have stayed here before and will stay again. Very quick check in by friendly staff. Public area very nice. Room spacious, comfortable and very clean. Coffee maker, microwave and fridge available in room. Bed very comfortable. Great nights sleep no noise from inside or outside hotel. Bathroom has lovely products, great shower and again very clean. Not in down town Niagara on the Lake probably about 10/12 mins drive. But very convenient for Niagara Falls, wineries etc. Did not use restaurant or have breakfast so cannot comment. Service area within walking distance with lots of fast food restaurants, including Tim Hortons for breakfast if you just want something light. Great hotel would recommend.
.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Wilson5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2013

We stayed only one night in the hotel at the end of September but could have stayed more. The room was clean and comfortable. The staff were friendly and helpful. Ample free parking. Location about 15 minutes from both Niagara on the Lake centre and Niagara Falls, so a drive to both. Breakfast choice good and reasonable at around C$12 and evening meal also reasonably priced. Free WiFi in the room was good.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Graham D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Property: Hilton Garden Inn Niagara-on-the-Lake
Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Official Description (provided by the hotel):
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton

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