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“Fabulous anniversary trip”

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Best Western Colonel Butler Inn
Certificate of Excellence
North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous anniversary trip”
Reviewed July 25, 2013

My husband and I spent 4 wonderful nights at the Colonel Butler for our 10th anniversary. We'd never been to the area and were nervous booking based solely on reviews, but I'm so pleased we picked this hotel. It was very clean, the room was comfortable and the staff was very accommodating. We enjoyed the full breakfast every morning. It's a short walk to downtown, a bit less than a mile, but its such a beautiful area that we took our time admiring the view and it was nice to walk off a bit of the Nina's Gelato we indulged in most nights. The money we saved by not staying at one of the boutique hotels allowed us to enjoy our trip even more. This hotel was perfect and we're already planning another visit four our 15th. We will absolutely start at the Colonel Butler again.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Kris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derrickbw, General Manager at Best Western Colonel Butler Inn, responded to this review, July 28, 2013
Dear Kris, we appreciate you choosing the Colonel Butler Inn for celebrating your 10th anniversary and we're thrilled that it was such a pleasant one! I'm glad to hear you enjoyed our complimentary breakfast and comfortable beds, and the scenic walk to the town's main street. If there is any way we can help plan your next visit for your 15th wedding anniversary, please don't hesitate to let us know!

Derrick Medcalf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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482 reviews from our community

Traveler rating
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    45
    13
    1
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106
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
Winnipeg, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 25, 2013

We recently had the pleasure of staying at the BW Colonel Butler Inn while vacationing in the Niagara area. The hotel was very clean and the staff were very friendly and helpful. The hotel is located very close to wineries and within walking distance of downtown Niagara on the Lake. We found the room very comfortable and quiet. We will definitely choose this hotel again the next time we stay in the area.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank janewpg145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 23, 2013

We spent 2 nights at this hotel and were very pleased with our stay there. The room was very comfortable and the staff could not be faulted. They went out of their way to help us whenever possible. I have no hesitation in recommending this hotel and would definitely stay there again if I was fortunate enough to visit this beautiful part of the world again.

Room Tip: All rooms should be fine as it is located on a quiet road.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Fairsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derrickbw, General Manager at Best Western Colonel Butler Inn, responded to this review, July 25, 2013
Thank you for your kind words regarding your stay at the Colonel Butler Inn. We are very fortunate to have a wonderful team here who pride themselves on service. I'm glad you enjoyed your stay and I'm hoping you are able to visit us again as one trip to beautiful Niagara on the Lake is not enough.

Derrick Medcalf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Ontario, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 15, 2013

In June my husband and my self booked into the Best Western Colonel Butler Inn in Niagara-on-the-Lake . We knew we loved the area with all the wineries , the Shaw Theater , Fort George , golf and great shopping and restaurants but we had never stayed at this hotel before . Right from the first we were greeted with warmth and efficient service . The rooms had everything you could want including a flat screen tv , a make up area , comfortable beds and pillows and a quiet ambiance . They even offered a continental breakfast including some hot items . It was an easy walk down charming streets to the center of all the action . I would highly recommend this hotel to anyone travelling in the area .

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank CassandraVO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derrickbw, General Manager at Best Western Colonel Butler Inn, responded to this review, July 18, 2013
Dear Cassandra, thank you for taking the time to leave a review and for your 5 star rating. I'm so glad you enjoyed your visit with us for your romantic getaway! It's nice to hear that you liked our convenient location, rooms with comfortable beds, and our complimentary breakfast. We hope to see you again soon!

Derrick Medcalf, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 3, 2013

Had the pleasure of staying a night here Canada Day weekend. It is a great location - close enough to the tourist area but far enough to be a quiet, restful place to stay. From the moment we walked in, we felt at home. Penny was at the desk when we checked in and was a fountain of information. She recommended an outstanding place to eat..........great value and superb food ( Charles Inn ). Our room was very clean and the bed was quite comfortable. We were on the second floor and in the morning, I popped downstairs to the breakfast room to get a coffee for myself and an orange juice for my husband. After seeing me with both hands full, Marlene accompanied me upstairs, opening the doors for me. What service ! We will definitely return and are recommending this hotel to family and friends that will be coming in December for a family wedding.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank janicenatalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2013

This was our first stay at this Best Western and we thoroughly enjoyed our stay. The hotel is located in one of the most beautiful areas of Ontario and is a good base from which to explore many interesting and varied tourist sites. The price-point compared to other local establishments is good-value; this is especially so when one considers the cleanliness of the facility and the friendly staff. Penny was particularly helpful when we were arranging our booking. A special bonus is the close proximity to a Tim Horton's coffee shop across the street!

  • Stayed June 2013, traveled as a couple
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Review collected in partnership with Best Western

Helpful?
1 Thank David Pleased
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2013

We were very pleasantly surprised when we checked in, there was a personalized gift bag for our pooch, with doggie treats, poop bags and a doggie toy. The room had a laminated floor and there was equipped with a doogie bed and a feeding station. Needless to say we felt welcomed here. The staff was very friendly and they even offered pet sitting services. If you are planning a trip to the Niagara region with your dog, I highly recommend this inn. Great location, it's a short stroll to the all the shops and restaurants, 24 hr Tim Horton's across the street.

Room Tip: There is only one pet room, you should call ahead to make sure that it's available.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DDfromMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derrickbw, General Manager at Best Western Colonel Butler Inn, responded to this review, July 13, 2013
I appreciate you taking the time to leave a review and I'm so glad you and your dog enjoyed staying with us! We love having pets visit so we're glad our pet-friendly room has become quite popular. We hope to see you again in the future!

Derrick Medcalf, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Colonel Butler Inn

Property: Best Western Colonel Butler Inn
Address: 278 Mary Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Niagara-on-the-Lake
#7 Family Hotel in Niagara-on-the-Lake
#8 Business Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Colonel Butler Inn 3*
Number of rooms: 26
Official Description (provided by the hotel):
The Best Western Colonel Butler Inn offers an atmosphere of comfort and friendly service with affordable rates for visiting Niagara on the Lake. Accommodations are tastefully appointed, spacious and are well suited for couples, families, and groups. Rates always included our enhanced continental breakfast, parking, and wireless internet access. Plus, the hotel offers a convenient location for visting the town's numerous wineries, outstanding restaurants, wonderful shopping, and the renowned Shaw Festival theatre. ... more   less 
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Also Known As:
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western

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