Since I depend on reviews to help me make a decision, I thought I should contribute for once!
The Charles Inn is an old, Georgian-style home that is very quaint and charming. However, since it is older it has a few problems. Namely it is noisy (floors squeak, air conditioning rattles, etc.). However, our biggest complaint was a lack of service at times. When we asked that the air conditioning be turned to a bit cooler temperature, the desk clerk grumbled that it was all the way in the basement and she couldn't get to it. Needless to say, our room on the main floor was fairly warm (although thankfully they did have a small fan available). We splurged on one the premium rooms and I expected a bit more hospitality (none of the rooms are very cheap here and I they are all a bit overpriced).
The food at the Inn is very good. We had a marvelous dinner and a nice bottle of wine steps away from our room. No worrying about a commute after a few drinks! A breakfast was included in our package and it was also good. A table next to us sent their omlette back three times for this or that (they were very picky and annoying) and to his credit, the young waiter never flinched and the morning chef quickly accomodated.
Upon checkout, I inquired about which rooms are the quietest. The clerk suggested the Poppy Room or the premium room on the third floor.
I think that if the price was a bit lower and the service a tad better, I would have ranked the Charles Inn higher.
- Official Description (provided by the hotel):
- From the moment that you walk through the door, you will know that this 1832 Inn is truly a special place. This luxurious Manor House offers 4-diamond accommodation and dining. Many of the rooms have wood burning or gas fireplaces; glass enclosed rain-head showers or jet-air tubs and private verandahs to enjoy the view of the golf course, main street or Lake Ontario. ... more less
- Reservation Options:
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- Also Known As:
- The Charles Hotel Niagara-On-The-Lake