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“Wonderful boutique hotel on river”

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Harbour House Hotel
Certificate of Excellence
Rochester, New York
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Wonderful boutique hotel on river”
Reviewed December 12, 2013

We stayed at the Harbour House on the USA Thanksgiving Day. We loved the whole experience. Private parking lot, some covered and out of the snow. Wine & cheese reception; all decorated for the Christmas holiday; lovely room with fireplace, attentive staff.
Walk a few blocks to the main business district and theaters or walk one block down to the water's edge.
We can't wait to go back.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cucidate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,195 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (237)
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English first
Quinte West, Canada
Level 5 Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 11, 2013

Had an excellent mid-week getaway at the Harbour House. Staff were all super friendly and helpful and we appreciated so much the room upgrade, it was a very nice surprise. The room was nicely appointed and everything was well maintained. The included breakfast was very good and the staff there were very attentive. Free wireless internet a nice bonus that seems to be getting rarer and rarer these days. In all it was a great choice and we will definitely stay there in future.

Room Tip: The honeymoon suite is very nice indeed, loved the views over the river and marina as well as the hu...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review, January 4, 2014
Thank you for writing a review about your experience at our Harbour House Hotel. I will be sure to pass your comments on to our staff regarding their friendly and helpful demeanor as well as the attentiveness of the breakfast staff. I am glad to hear that you appreciated the complimentary upgrade that we offered and I look forward to saying hello on your next visit to Niagara-on-the-Lake.

Warm Regards,

Larissa Chunick
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orchard Park, New York, United States
Level 5 Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 11, 2013 via mobile

Our 4th stay at the Harbour House Hotel and I can honestly say that the quality and service has not diminished at all.All the staff are very pleasant and accommodating in every way. The nightly wine and cheese is a very nice touch and gives one the opportunity to relax and mingle with other guest.The morning breakfast is a hit and also serves as a meeting place for all.Looking forward to our next visit!

Stayed December 2013, traveled with friends
Helpful?
1 Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level 4 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 9, 2013

My husband and I stayed for 2 nights mid-week. We usually stay in top-rated NOTL B and B's but decided to try the HHH on this visit with a groupon coupon. What a treasure! Our room was lovely........spotless with a very comfortable bed, the quietest jacuzzi tub and a great tiled, separate shower. There were many other thoughtful details too numerous to mention. A wonderful expansive continental breakfast was served with a different hot dish each morning. Included were granola, yoghurt, several pastries and jams, cold sliced meats and cheese, choice of juice,coffee tea. Staff was very welcoming and attentive without being intrusive. And those peanut butter cookies!
We will be back.

Room Tip: The view of the harbour is lovely.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kasonhill1547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review, December 14, 2013
I am thrilled to hear that you had such a memorable stay and took notice of all the little details that made your stay that much more enjoyable. Thank you for admiring the warm welcome that our staff offers at our Harbour House Hotel and I look forward to saying hello to you on your return visit to Niagara-on-the-Lake.

Warmest Regards,
Larissa Chunick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
Reviewed December 8, 2013

My wife and I spent Thanksgiving weekend at the Harbour House. We couldn't be more pleased with the establishment. The staff truly understand how to make a guest's stay perfect. Kylie, Larissa, Melissa, Katlyn, Maggie, and Amanda were so helpful (Winery & restaurant recommendations, late night peppermint tea). Jaime's peanut butter cookies are to die for.

Our room was clean, cozy, and very comfortable. The fireplace was a nice touch. The breakfasts were exceptional.

We would highly recommend the Harbour House to anyone visiting NOTL.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 8, 2013

A great little hotel, nice staff great room with a very comfy bed and huge bathroom.
Short stroll into town with its great shops and historic ambience.
Nice self service breakfast with different hot option each day.
We would definitely recommend this hotel it was fantastic.

Room Tip: We had a superior room with a big bath and stand alone shower it had a nice harbour view.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicolahb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larissa C, Front Office Manager at Harbour House Hotel, responded to this review, December 14, 2013
I am delighted to hear that you enjoyed the breakfast we offer and thank you for taking notice of our featured daily hot dish. Thank you for recommending our Harbour House Hotel and I look forward to welcoming you back on your next trip to Niagara-on-the-Lake.

Kind Regards,

Larissa Chunick
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 2, 2013

This was our tenth time here and as always it never disappoints ! The special touches; fresh cookies in the room.ice in the bucket, a bottle of wine. fireplace on and the music playing. Such a nice welcome upon entering our room. Staff remembers and does what ever you need to make the stay one to remember with such touches. Breakfast always has much to choice from , and the staff always there to ensure a needs are meet. Will return in April for the eleventh time in "Our Room"

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ladyspanish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbour House Hotel

Property: Harbour House Hotel
Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Official Description (provided by the hotel):
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 
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Also Known As:
Harbour Hotel

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