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“A treasure” 5 of 5 bubbles
Review of 124 on Queen Hotel and Spa

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124 on Queen Hotel and Spa
Certificate of Excellence
Honolulu, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A treasure”
5 of 5 bubbles Reviewed August 23, 2014

After staying two nights in a Niagara Falls, we completed our couple's vacation at 124 Queens. It is a lovely hotel with a welcoming and helpful staff. We had a beautifully finished room with a baloney and fireplace. The bed was extremely comfortable with sheets of an unimaginable thread count. We can't wait on our next visit.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bev W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, October 9, 2014
Thank you “Bev W”, for taking the time to post this review! I am pleased to hear you had an enjoyable stay! We do ship our linens, if you happen to get home and change your mind, please do not hesitate to contact us.

Cheers,
Corey Stirrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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437 reviews from our community

Traveler rating
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    3
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Philadelphia PA
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed August 23, 2014

We stayed for four days in a two bedroom villa. We were immediately impressed with the cleanliness of the rooms. It was a lovely and spacious accommodation with two bedrooms, two baths, a full kitchen and spacious living area. the kitchen was great because there are very few places open for breakfast within the town. We were also happy to learn of the shuttle service, which delivered us to our first restaurant and later to the theater on a rainy night. The shuttle driver even estimated the time of the end of the play and was waiting for us as we departed the theater. Downsides: there was a lot of noise at night and early morning from adjacent buildings and the maid service during our stay was simply making the beds. No other cleaning was done. of course, we cleaned the kitchen after our use, but did expect the bathrooms to be cleaned and the floors to be swept. All in all this was a lovely hotel in a great town.

Room Tip: Don't take 302 it is above a wine bar and the fitness center: noisy
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  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank ssbPhiladelphiaPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 23, 2014

My husband and I stayed four nights at 124 on Queen in late July. We stayed in one of their Courtyard Premium rooms. Large bath (2 sinks with large glass shower & super fluffy towels and bathrobes), king size bed (can't say enough about the sheets and pillows which were so soft we considered buying them), fireplace and 2nd floor patio deck overlooking Treadwells Restaurant and the courtyard below. I believe it is the exact room that they show on their website highlighting the Courtyard Premium, and it did not disappoint.

Service from the hotel staff was excellent! We arrived having just planned our wedding and not having planned anything for the honeymoon - they took care of everything! From organizing a private wine tour on 12 hours notice (5 wineries + picnic lunch in a vineyard + private transportation in London (UK) cab), booking us for dinner reservations (particular highlight was the Charles Inn, where you should totally do the Chef's table d'hôte ($$$)), and massages at the 124 on Queen Spa.

Don't forget to check out their funky rooftop patio with cozy loungers to enjoy a great bottle of Niagara wine while watching the sun set.

Check out the bakery two blocks down on Queen for breakfast - fresh, delicious, and well priced!

Room Tip: Courtyard Premium was fantastic!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, October 9, 2014
Hello “Kathleen S”, Congratulations on your recent wedding, and thank you for allowing us to be a part of your honeymoon! It sounds like you were able to have a relaxing stay and were able to enjoy the excellent wine in town. Hope to see you again next year to celebrate your first anniversary!

Cheers,
Corey Stirrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 22, 2014

We recently stayed in a two-bedroom suite at this lovely hotel in the heart of Niagra on the Lake. It is right in the middle of the main street and everything - shops, restaurants, theater venues, lake, etc, is within walking distance. Our accommodations had two large bedrooms, a living room (with pull-out sofa bed), two full bathrooms, kitchen and laundry. It was beautiful - granite countertops, lovely furnishings, everything you could want. I felt like I was in a Restoration Hardware catalogue! It felt brand-new and was spotlessly clean. It had a back porch, complete with chairs to lounge, table, and grill. It also had a front porch complete with quaint white picket fence. It was the perfect home base for our family of 5. We also had dinner at Treadwell's, the restaurant associated with the hotel. It was the best meal we had during our 10 day tour of Niagara, Toronto and the finger lakes region! Great wine, farm-to-table fresh creative dishes, great service, and our kids did not feel out of place. We ate outside on the patio of the restaurant, which was literally 10 paces from our hotel room. The staff of the hotel was kind, friendly and so helpful with anything we needed. I didn't want to leave. I definitely recommend this hotel, which is worth the price, and would tell anyone traveling to Niagra Falls to make sure they spend a night in Niagra On The Lake, a quaint beautiful town in the heart of wine country. It is a welcome relief from the touristy "vegas" feel of Niagra Falls!

  • Stayed August 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhilMamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, October 9, 2014
Dear “PhilMamma”, thank you for taking the time to share your experience with Tripadvisor. Our passionate housekeeping team take pride in making sure that all of the rooms are spotless, thank you for noticing. We hope you join us in the future!

Cheers,
Corey Stirrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massillon, Ohio
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed August 20, 2014

Lovely spot to stay in town. Had a 2 bedroom villa. Tons of room and beautiful accommodations. Have stayed all over the states and Europe and found this to be one of the best appointed and comfortable place we have stayed. The kitchen was very well outfitted, bedrooms were comfortable and well decorated. Bathrooms were roomy and very clean. The living area and kitchen area were large and nicely decorated. Already planning a return visit since the place was so pleasant. There is a Starbucks right at the front of the building-very convenient. Location is ideal. View was as expected-after all you are in the center of town.

  • Stayed August 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank allroadsleadtorome3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, October 9, 2014
Thank you for taking the time to write this review “allroadsleadtorome3”. I truly appreciate the compliment on being the best appointed and comfortable place you have stayed. We hope the next time you are in the area you will come back and stay with us.

Kind Regards,
Corey Stirrett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
114 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed August 19, 2014

Having reviewed the website and had very satisfying interaction via email and phone with the staff, I expected something more luxurious. Rooms are new and clean, but spartan and somewhat small. Ours looked onto a parking lot. It's right in the center of the town, so very convenient to walk places - a good thing because they do not serve breakfast. The restaurant attached seems to be a separate operation altogether. We did not try it. WiFi is free. Location is very good (with parking) - but it's primarily a base for exploring the area and going theater-hopping.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank cooperpeterj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, August 20, 2014
Every day our team strives to exceed our guests expectations " cooperpeterj" and I am sorry that we were not able to accomplish this with your stay . We have put a lot of time into our website and training to insure that guests are aware of the accommodation that they reserve ,and what they will receive when they check in. It is a shame that you did not share your displeasure with the staff at the desk while you here as we did have some other larger room categories that would have been more to your liking. You are correct Treadwell's is our onsite restaurant but is a separate operation. It is a shame that you weren't able to experience it as it one of the best restaurants in town. We do not currently offer breakfast but we do have a full service Starbucks on site and breakfast is something that we are considering for next year. If you are planning to come back to the area, I ask that you reach out to me directly so that I can personally take care of your reservation and make sure that you receive the room that you were expecting.

All the best,
Corey Stirrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 18, 2014

this was our first time in NOTL. Did a lot of research on where to stay and decided on 124. The staff were incredible even weeks before we arrived, they booked us wine tours/dinners etc. Our room was small but real nice and as clean as can be. The location cant be beat, we pretty much walked most places, and if there was somewhere a little far to walk the hotel transport truck took us free and picked us up. Its is also right next to a starbucks for morning coffee. My favorite thing about it was the restaurant and wine bar Treadwell. Amazing service and food. We have decided this is a yeaqrly trip for us and will be staying here at 124 again.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
124onQueen, General Manager at 124 on Queen Hotel and Spa, responded to this review, August 20, 2014
" Jon B"
I am happy to hear that you were able to take advantage of the complimentary shuttle, Starbucks, Wine Bar, and Restaurant while staying here. We look forward to welcoming you back for many years to come.
Cheers,
Corey Stirrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 124 on Queen Hotel and Spa

Property: 124 on Queen Hotel and Spa
Address: 124 Queen Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada (Formerly The Victorian Villas Boutique Suites)
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — 124 on Queen Hotel and Spa 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Unsurpassed luxury awaits you at 124 on Queen Hotel & Spa. Choose from a range of stylish accommodation options including deluxe rooms and multi bedroom villas and enjoy five diamond service that will exceed your expectations. Situated on the main street of Old Town, the heart of Niagara on the Lake is just steps away, and our exceptional Concierge Team is ready to assist you with every request. Stay fit in our 24-hour fitness facility, or relax at our world class Spa at 124. 124 On Queen offers a wide range of amenities to all our guests along with daily cleaning services and 24-hour reception. Each room is also full of special touches to make your stay as enjoyable as possible. 124 On Queen Hotel & Spa is located 30 minutes from Niagara Falls and 90 minutes from downtown Toronto. Come enjoy the Niagara on the Lake lifestyle in style - only at 124 on Queen. ... more   less 
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