We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,004)
Filter reviews
1,004 results
Traveler rating
726
205
38
16
19
Traveler type
Time of year
LanguageAll languages
More languages
726
205
38
16
19
Show reviews that mention
All reviewsbrowniezee's grillbathroom mirrorpet fishrain showerdvd librarymy husband and ipersonalized stationaryfestival theatremain buildingrooms are smallguest loungehotel restaurantattached restaurantdirectly across the streetking bedlounge area
Filter
Updating list...
150 - 155 of 1,004 reviews
Reviewed November 16, 2016

We travelled to Niagara on the lake in mid November as a couple. We decided to stay at Shaw Club Hotel after a couple of friends recommended the hotel to us. We were happy with our decision. The desk staff was very nice and greeted us every time we walked in the lobby. The price was affordable and the room although small had everything we needed. The bed was very comfortable and we enjoyed a quiet night of sleep. You can not beat the location, it is very close to all the nice shops downtown NOTL. Our package included the breakfast as Zees. Breakfast was amazing.

  • Stayed: November 2016, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Claude G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2016 via mobile

Wow, what an amazing hotel we stayed for a week. Staff were so friendly and helpful,our double double room was spacious, clean and so comfortable.
Lounge was cosy with free hot drinks.
We only used the restaurant for breakfast which was delicious, the Thai restaurant attached is outstanding.
A really great hotel in a beautiful town.

Stayed: November 2016, traveled with family
1  Thank kazowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this reviewResponded November 17, 2016

Thank you "Kazowen" for your review! I really is wonderful to hear such positive feedback. At The Shaw Club Hotel, we pride ourselves on providing the friendliest service and doing what we can to make your stay comfortable.

Our door is always open and we look forward to your next visit!!

Sincerely,

Jennifer Dickson
Guest Services Manager
Shaw Club Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2016

This is the third time I went to this property, this time it was for my dad's birthday. I informed the Guest Service Manager about my dad's birthday, not only she gave us some perks, When we walked into my parent's suite, it was all decorated with balloons, cupcake, and a bottle of sparkling wine. My parents was so happy.

All the staff there are amazing and helpful. We would definitely be back again. Thank you Shaw Club!

  • Stayed: October 2016, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank TorontoFlintstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this reviewResponded November 17, 2016

Dear "Toronto Flintstone",

Thank you so much for visiting us at Shaw Club once again. It was a pleasure having you and your parents stay with us. We had such a great time setting up the room for your dad's birthday and we are thrilled they were happy with it.

Hope to see you all again soon!

Sincerely,

Jennifer Dickson
Guest Services Manager
Shaw Club Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2016

DH and I have stayed here yearly for the past many years. The Shaw Club Hotel is located at the far end of the main street, so great location. Parking is free and we appreciated the EV charging unit for our new Nissan Leaf. We like the modern decor and vibe of the Shaw Club. You can get free coffee in the lobby using the Keurig. We brought our water bottles and filled them at the water cooler by the ice machine. The rooms are a good size and the beds are really comfortable. The rain shower is great in the bathroom.

The complimentary brownie, letterhead, greeting note, and shopping bag are great touches. (In the past we have received other perks - jams, wine, water bottles, etc, but this year no extra perks....)

As we have been coming here for years, we notice the rooms are showing some wear - material on the sectional couch is quite worn and replacing the carpet with hardwood or laminate wood really spruce it up.

Overall still our favourite place to stay in NOTL...

  • Stayed: October 2016, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank CinR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this reviewResponded November 17, 2016

Thank you “CinR” for your review! I’m happy my team and I were able to welcome you back to beautiful Niagara-on-the-Lake once again. I am to hear that you were able to enjoy some of our features in our common areas as well as the room. Thank you for sharing some of the concerns that you noticed as well, I will be sure to address those items as we gear up for our off season projects.

We look forward to welcoming you back to Shaw Club Hotel.

Sincerely,

Jennifer Dickson
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2016

We took leaf-peeping trip to Niagara-on-the-Lake staying at this hotel. What delightful place. We had a room with a king bed, fireplace and jacuzzi. The shower was huge. The location was just great for walking to the downtown area and we were given a brownie and welcome note by name on arrival and a cupcake with a happy birthday note on coming back from dinner. When we couldn't seem to fix our TV, the front desk woman came up to fix it for us...our fault for pushing the wrong buttons. Would stay here again....

  • Stayed: October 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank comfortnurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this reviewResponded November 17, 2016

Dear "comfortnurse",

Thank you so much for your kind words about the Shaw Club Hotel. I am glad your stay was delightful and you enjoyed the many features of your room. We hope to welcome both of you back in the future for another wonderful stay!

Sincerely,

Jennifer Dickson
Guest Services Manager
Shaw Club Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews