We were at The Prince of Wales, Churchill Lounge two years ago and there were these young foreign kids running around everywhere and taking pictures and videos of everyone seating in the lounge and even in the ladies powder room. Staff was stotic and did nothing! Finally one staff member spoke up after we complained and they finally left. The lounge manager flipped so off as this is a tourist place, so of course people will be taking pictures, but in a private hotel, lounge and even in the powder rooms??? Our complaint went no where! We couldn't reach the hotle manager. So we left! Never to stay at this hotel or eat here again.
Pressed for time, since we couldn't eat where we wanted too! The lines where to long, we decided to try the Churchill Lounge again. We sat outside on the patio. Our waiter Jack was terrific and the food was great. Nice to see you folks are finally thinging about your clients to the hotel and the lounge again. Lenore & Donald
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