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“Best Wedding Ever!”

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The Pillar and Post Inn, Spa and Conference Centre
Certificate of Excellence
Calgary
1 review
“Best Wedding Ever!”
Reviewed June 16, 2013

We had our wedding at the Pillar and Post in May 2013. It was the such a wonderful venue - great staff, great service, great food, great everything. Our guests still rave about how this was "the best wedding they have ever been to", and we couldn't agree more! I could write on and on about this place, but you'll have to go experience how great it is for yourself!!!

  • Stayed May 2013, traveled with family
    • Value
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Helpful?
Thank JJJJCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Property-Services, Guest Services Agent at The Pillar and Post Inn, Spa and Conference Centre, responded to this review, July 8, 2013
Thank you very much for your kind words. We are very happy to hear that you enjoyed and appreciated all of our little added touches for your wedding. We are very thankful to have such a wonderful staff who truly care about our guests and their needs. Congratulations and we hope to see you back at the Pillar and Post!
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1,937 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (456)
Date | Rating
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English first
Toronto, Canada
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 12, 2013

Stayed at the Pillar and Post the week of Apr 22nd 2013 for a 1 week conference.

Great hotel with great service. We were large group (around 80 ppl). Hotel staff was great.

Conference facilities - great rooms, good lighting and the snacks were great too!

Restaurant - breakfast, lunch and dinner all very good - buffet style for breakfast/lunch as we were a big group. Set menu selections for dinner for 2 of out of 5 nights there. One of the meals was scallops and risotto entree with shrimp cocktail app and both were absolutely yummy.

Bar/lounge - nice to pop in to the bar for a drink. Good service.

Fountain Spa - Its a must! I did the Divine Wrap Pkg and it was amazing! The hot springs looked great and people gave good reviews while I was there, however, I did not get to experience this myself. This is located in the Spa.

Outdoor Pool - was heated as it was still cold in April and people seemed to be enjoying it that week as well, however, I did not get to epxerience it.

Room - spacious and cozy. Very clean and a rose on your pillow every evening, what a great touch, it made me smile! ;)

Whats it close to? Definitely look it up or speak to concierge!
-A lot of wineries around ....so if you're into wine tasting, you're in the right place.
-If its nice weather, you can definitely walk to the main street there which has some stores and restaurants.
-The lake is there as well and some people went running and said it was absolutely great scenery.
-I ate at the Irish pub and it was good.
-Only a 15 min drive to Niagara Falls


I would stay here again. Great hotel, friendly staff, fabulous Spa!

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank allenacj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Colborne, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 11, 2013

I am known to be a 'tough critic" and I have very high expectations which usually leaves me feeling disappointed, however, in the case of our wedding this past weekend at Pillar and Post we are BEYOND THRILLED
with every aspect of our experience!! Sandra Sir, the wedding/event planner, along with all of the staff were SO fantastic! We felt they truly were invested in making our day as special and perfect as possible and went way beyond to make that happen! There is nothing that we would change! They rolled out the red carpet for us and accommodated our every desire! Everyone RAVED about he food and setting of the Rose Garden! Thank You for giving us the Wedding of our Dreams! <3

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Jennifer E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, Ontario Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2013

We stayed at the hotel for our 25th anniversary. Room was very clean. Staff were very friendly and helpful! Rustic, charming atmosphere. Helped make it special with rose on bed, welcome card. Beautifully kept gardens! Comfortable bed! Air conditioning in room was noisy and annoying! Great, free shuttle service to other properties. Overall very enjoyable!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Erdco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 6, 2013

The service we received at pillar and post hotel was amazing. From the happy anniversary card at our arrival to the rose on our bed at turn down service, that was fantastic. The hot springs and pool facility also exceeded our expectations. Although, room itself really was not what we were expecting for the price. We were located basically under the stairs going to the pool. We had to keep the blinds shot the entire time as we saw people literally staring in our room a few times. even the window in the bathroom is not frosted and gives directly into a public area. We called the reception about our discomfort and were told there was no other room available. The room itself is very small, the comfort was ok but nothing more. The shower was also malfunctioning and making loud noises. Finally, it took 20 minutes and a request at the reception desk before someone even acknowledged us at the restaurant for the prepaid breakfast in the morning, even if it was 930.

Having said that, we might try one of their sisters facilities in the future because we loved the service in the hotel per say, but we are not expecting to go back to pillar and post unless we ear about renovations or are guaranteed a room on the second floor.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank KathBarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Property-Services, Guest Service Agent at The Pillar and Post Inn, Spa and Conference Centre, responded to this review, June 7, 2013
We appreciate all your wonderful compliments about our hotel and that you were able to enjoy the hot springs and take advantage of some time away from the everyday. It is our goal to exceed all expectations, so to know that we were able to do that for you, means a great deal to our guest service team. For your next visit to the Pillar and Post we would be more than happy to offer you another room for your comfort. We look forward to seeing you in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nova Scotia, Canada
Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed June 5, 2013

Just got back from a company conference held at the Pillar and Post Inn. The staff throughout were A1 - we had a fairly large group and we were treated courteously and quickly. The inn itself was a charming spot, the rooms were large & comfortable and the grounds were delightful and well-kept. The food was OK, although we did not have a chance to order a la carte as buffet meals were the order of the day. I did notice a number of guests who were staying here on vacation and they were very much into the atmosphere and enjoying their stays. If I were to travel in this area again, I would definitely check in for personal R & R in this scenic spot.

Room Tip: The "fireplace" rooms were larger and had a comfortable ambiance.
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  • Stayed May 2013, traveled on business
    • Location
    • Sleep Quality
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Helpful?
Thank NovaScotiaSunlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara-on-the-Lake, Canada
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 4, 2013

Resort and a Membership promotion the end of May.There are specialist in Aqua fit,Boot Camp,Pilates,Yoga,Tone and Stretch plus spa specialist.Staff is very happy and welcoming into the resort and other Amenities.Being from Niagara on the Lake we do not have a in door pool so Pillar And Post have open the door to the residence.Thank you and I will tell family and friends about my enjoyment at your resort.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Janine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Property: The Pillar and Post Inn, Spa and Conference Centre
Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Niagara-on-the-Lake
#5 Family Hotel in Niagara-on-the-Lake
#5 Luxury Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
Number of rooms: 122
Official Description (provided by the hotel):
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 
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Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake

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