Not sure what the big deal is about this hotel. It’s in a desperate need of a makeover! The first room we were taken to was on par with a dingy motel room! The second, an improvement, however we couldn’t help but notice the patchwork repairs and stains of the bathroom ceiling, stained carpets, crumbs on the couch, stale scent and overall feeling it wasn’t as fresh as it could or should be considering the rates! The common areas like the hallways & elevator were not attended to and seemingly in need of a scrub.
The main restaurant dining experience at the Cannery, was mediocre at best. The service however was excellent. This helped to make up for the very average lukewarm entrees.
The Spa was very good. The massage was excellent and the facilities were great, especially the Grotto. This would be a perfect spot in the summer to relax with some friends.
The service overall was very impressive. There was a genuine approach in all encounters from all staff member.
If you are looking for a well rounded stay, this isn’t it. Visit the Spa and stay somewhere else!
- Official Description (provided by the hotel):
- The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, ranked one of the top 25 spas in Canada by the Spa Association of Canada 2016. The Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more less
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- Also Known As:
- Pillar And Post Niagara
- Pillar And Post Hotel
- The Pillar And Post Hotel
- Inn Pillar Post
- Pillar Post Inn
- Pillar & Post Hotel
- Pillar & Post Niagara Lake