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“Annual Christmas dinner with retired friends.”

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White Oaks Conference Resort & Spa
Certificate of Excellence
Vineland, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Annual Christmas dinner with retired friends.”
Reviewed December 22, 2010

We recently had our annual dinner with our retired friends at "Liv" in White Oaks Resort. There were 14 of us. We all sat at the same table and the staff took very good care of us. Our food was wonderful. One of our guests has dietary restrictions and she was thrilled to have her meal prepared to her requests and with extra touches that she did not expect. We all stayed over night as well. The service was excellent, the rooms beautiful.
All the staff from the check in desk to the restaurant to the room service did everything to make our experience wonderful.

Stayed December 2010, traveled as a couple
Helpful?
Thank Ahardy06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (267)
Date | Rating
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English first
Toronto, Canada
1 review
Reviewed December 21, 2010

Family owned and it shows in attention to detail and the outstanding service levels. The rooms are always spotless and everything works; wireless is very fast; conference service levels are best I have seen in my work life; food is outstanding - downside you will gain a few pounds each visit; All staff understand that guests come first - quick example my computer decided not to open properly within a few minutes their IT manager had it working again - incredible service. Liv is one of the best restaurants in Canada - food and service is a treat. Best fitness facilities in Southwestern Ontario. Have not tried the spa however my customers have and all returned with a glow. Go to White Oaks only if you like the best - incredible value.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tyronne361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond Hill, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 17, 2010

Stayed at WO last weekend. The place is simply amazing. It is difficult to imagine a hotel with this level of service in the quiet, modest, rural Niagara area. Their formal restaurant - Liv - is as good as any high end restaurant in Toronto, and their new casual restaurant - Play - was buzzing with lots of action and extremely good, casual food. From the reception at the front of the hotel by the uniformed Doorman to the room quality and service level, this is a hotel that thinks it's a Four Seasons - and it shows...

If you're athletic, then I would say that there is not a hotel anywhere in Canada (or even North America?) with the facilities White Oaks has - Racquet sports, an incredible Cardio area, weights, yoga, spa, spinning - you name it.

I have recommended this property countless times to friends, associates and customers, and they all come back raving about it.

Highly recommended!

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmacd63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
1 review
Reviewed December 15, 2010

service was beyond expectations
rooms were clean and organized
loved the keurig machine in the room
found the sides of the tub a bit high
loved that hotel guests could participate in the gym and exercise classes
special mention to the following staff: Matt McLay
Coner O'Shea
Serk Wolde
Anne Richardson
Michelle Holmes
John Martin
Theresa from the health club
Nathan Linwood

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gpetitti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 12, 2010

My husband was attending 3 days of meetings at White Oaks so I tagged along with our baby to take advantage of the incredibly close proximity to shopping in the US.

Check in was quick and painless. A friendly bellman helped us to our room and showed us a few things. I found the bed to be decent and the pillows to be decent but those are very much a matter of personal preference. Nice flat screen tv. Bathroom was clean. Sink, counter, faucet, and floor are basic. Small screen TV in the bathroom was a nice touch. We didn't make use of the spa but would on a future trip! The infant bed was waiting in the room as requested, which was appreciated.

The baby and I enjoyed the pool each day although it was colder than what we're used to. Ample towels in the pool area; it seemed clean and had a nice ambience.

Excellent customer service when we requested a fridge for our baby food.
White Oaks has some good environmental (and dare I say cost cutting) initiatives. We took advantage of an offer to skip our room being cleaned and we received a $5 voucher for the restaurant. Several people we spoke to commented that the rooms are very dry and we found the same thing. Our guest room was larger than we are used to for hotels of the same category. Free wireless internet everywhere- so awesome and makes our stay so much more enjoyable without worrying about paying for internet, passcodes etc...

My husband said the Conference food was good and the conference facilities were good. Both met his expectations.

We would return in the future; it's a nice hotel with good service and a great location in terms of proximity to shopping and proximity to the highway.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canada_girl28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
1 review
Reviewed November 29, 2010

I would like to take note of a staff member at the White Oaks that made our stay as enjoyable as possible and who will not be forgotten, Marcie Moore exceeded all levels of customer service and I would like to thank her for her exceptional hospitality during our stay.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clang2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welland, ON
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 23, 2010

White Oaks has been my choice for both leisure and business stays for some time now. I will continue to be a return customer simply because the level of service is unmatched in this area. The staff of White Oaks are pretty much able to anticipate my needs even before I do. I've never had anything but courteous, friendly staff who are always willing to accomodate anything and everything I need during my stay. The rooms are always impeccable and the prices can't be beat for everything this resort has to offer. The food and the service of it is incredible and the entire resort just has this comfortable atmosphere that makes you want to stay a little longer. Thanks White Oaks for just being awesome.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank niagaramom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Oaks Conference Resort & Spa

Property: White Oaks Conference Resort & Spa
Address: 253 Taylor Rd SS4, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Niagara-on-the-Lake
#4 Family Hotel in Niagara-on-the-Lake
#4 Romantic Hotel in Niagara-on-the-Lake
#5 Spa Hotel in Niagara-on-the-Lake
#6 Luxury Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — White Oaks Conference Resort & Spa 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Choose White Oaks Conference Resort and Spa and discover why we are the only resort in Canada accredited by the International Association of Conference Centres (IACC). Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels. ... more   less 
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Also Known As:
White Oaks Conference Resort And Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Conference Hotel
White Oaks Resort
Niagara On The Lake White Oaks
White Oaks Spa
White Oak Resort Anbd Spa

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