We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Love the White Oaks”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
White Oaks Conference Resort & Spa
Certificate of Excellence
Reviewed June 15, 2010

Without a doubt, the White Oaks is the most superior accommodation that we have ever stayed in. From the doorman to the front desk, from the cleaning staff to the restaurant staff, every single member of this organization that we have met definitely knows the meaning of service. For instance, on one visit I required some aspirin. But, the gift shop was closed. The hotel owner who saw me looking through the store window asked if I needed anything. When I told him I was checking the store hours because I needed aspirin, he immediately called staff to come and open the store. That's just the tip of the iceberg in terms of our experience with staff. Apart from that, we love the modern design, the classic Rat Pack era music and the food at Liv.

  • Stayed: May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GregandRosemary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chard1, Chief Operating Officer at White Oaks Conference Resort & Spa, responded to this reviewResponded June 18, 2010

Thank you for your wonderful remarks, which I have shared with our entire Team. We are thrilled to hear of your enjoyable experience with us.
We look forward to welcoming you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (5,111)
Traveler rating
Traveler type
Time of year
Language

4,994 - 5,000 of 5,111 reviews

Reviewed June 14, 2010

I don't understand the negativity I read about White Oaks Spa and Resort. I have to say that I stayed with them last weekend and it was one of the most magical times I have ever had at a hotel to date. From arrival to departure, every one and I mean, every one of the staff went out of their way to make me feel comfortable. True some of the decore is a bit dated but who cares! The rooms are excellent and modern. The service is outstanding. I recommend taking your meals on site as I had breakfast and dinner served for my 2 night stay from LIV was, in one word: Superior!
My hats off to everyone at White Oaks Spa and Resort. I plan on making this solo trip a yearly event and will only use this hotel for my stays.

  • Stayed: June 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Libbytibby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chard1, Chief Operating Officer at White Oaks Conference Resort & Spa, responded to this reviewResponded June 18, 2010

We appreciate your critique and valuable feedback! We look forward to making your next experience just as magical as the first!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2010

our family ranges from 88 yrs. young to 21. There was lots of choices of activities, the staff in every area were very friendly, and accomodating. our meal at Liv had a couple of kinks in the order, and both the server and manager did everything possible to make amends. The food and service were excellent. The only issue was with the computerized fridge. There should be some allowance made for keeping personal items cold-in my case, an ice pack. Otherwise, would not hesitate to return for any special occasion.

  • Stayed: May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank rozst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chard1, Chief Operating Officer at White Oaks Conference Resort & Spa, responded to this reviewResponded May 25, 2010

Thank you so much for submitting your positive feedback and for selecting White Oaks as your ultimate family travel destination.
We look forward to our next opportunity to welcome you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2010

I was very surprised with the exceptional value of the White Oaks Conference Resort. I booked online and I am really happy that I did. The staff is wonderful - and treated you like you were special and unique!

The only two issues that I had - I wish there had been a small fridge that I could have used for my own personal use. I have to be very careful in what I eat and drink and most of the time I have to bring my own. It would have been nice to have that option. The other issue is that I didn't know that there was going to be extra charges for the Fitness Centre and Valet Parking. It adds an extra $20 per night on to your bill ... and this adds up!

The concierge service was excellent, front desk staff went above and beyond, and housekeeping staff are terrific!!! The grounds are beautiful and the location right off the QEW makes it a central location for attractions in the area.

The wait staff are excellent as well. They went out of their way to make everyone feel welcome. Food was overpriced .... but that is to be expected for the area. There was better selection downtown Niagara-on-the-Lake and next time will probably eat in town instead of at the hotel. Better cost effective for myself.

  • Stayed: May 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CaseyJ62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chard1, Chief Operating Officer at White Oaks Conference Resort & Spa, responded to this reviewResponded May 25, 2010

Thank you for your great feedback and for taking the time to post your comments. For future visits please contact our Concierge and they will be more than happy to assist with any request such as i.e fridge. I am honored to read that your stay was most enjoyable. On behalf of the entire White Oaks Hospitality Team, we look forward to our next opportunity to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2010

Great facility with many amenities. Great service, great food and wonderful rooms. I have only 1 suggestion...make some room in the mini-fridges for the guests own items.

  • Stayed: April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CJ99Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chard1, Chief Operating Officer at White Oaks Conference Resort & Spa, responded to this reviewResponded May 12, 2010

As Chief Operating Officer and on behalf of the entire White Oaks Hospitality Team, I would like to thank you for your wonderful remarks, which I have shared with our entire Team. We were thrilled to review that you enjoyed your stay, and look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2010

From arrival , the staff was completely dedicated to our needs. The best part of the stay was the feeling we had that the entire hotel staff was truly happy we were there, and they made every effort to accommodate all of our needs (traveling with extended family including young children, these were many).

The rooms were very comfortable, from furniture and including wallpaper, the decor was pleasing and relaxing. Suite we stayed in was exquisite with one caveat : no closing or locking door between master and living/kids room. Just a see through sliding door, so privacy for parents was an issue (during the stay we were informed that there are suites with closing doors on other floors but none were available at the time).

Kitchen/dining staff and housekeeping were no exception - at this hotel every employee smiled at us all the time and seemed 100% dedicated to making sure we enjoyed our stay.

Location right off the QEW (busy highway) was 1) convenient 2) less noisy than I had expected 3) no distraction from the wonderful grounds of the hotel.
Niagara Falls a short drive away (10-15 minutes), Toronto also easily reachable for a day trip (1 hour or so with no traffic).

Pool and spa facilities were beautiful and added to the relaxing atmosphere.

Hearty recommendation to stay at White Oaks anytime!

  • Stayed: April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zehy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chard1, Chief Operating Officer at White Oaks Conference Resort & Spa, responded to this reviewResponded May 12, 2010

As Chief Operating Officer, I would like to take this opportunity to thank you for sharing your comments on your recent stay and experience with us. I am delighted to share your feedback with our Team, as it is only by customer reviews that we are able to excel on our customer service levels.

On behalf of the entire White Oaks Hospitality Team, we look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2010

White Oaks continues to be a lovely place to stay, the rooms are lovely, the healthy and fresh buffets wonderful and the staff exectionally friendly and helpful. Bravo.

  • Stayed: April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kmkmkm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chard1, Chief Operating Officer at White Oaks Conference Resort & Spa, responded to this reviewResponded May 12, 2010

In response to your review, as Chief Operating Officer I wanted to take this time to thank you for your gracious comments.

We look forward to our next opportunity.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Niagara-on-the-Lake hotels
0.4 mi away
Hilton Garden Inn Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the...
#8 of 15 in Niagara-on-the-Lake
1,390 reviews
8.3 mi away
124 on Queen Hotel and Spa
124 on Queen Hotel and Spa
#2 of 15 in Niagara-on-the-Lake
493 reviews
8.3 mi away
Prince of Wales
Prince of Wales
#4 of 15 in Niagara-on-the-Lake
1,772 reviews
Show Prices
Show Prices
Show Prices
7.8 mi away
The Pillar and Post Inn, Spa and Conference Centre
The Pillar and Post Inn, Spa and...
#6 of 15 in Niagara-on-the-Lake
2,099 reviews
8.5 mi away
Queen's Landing
Queen's Landing
#5 of 15 in Niagara-on-the-Lake
1,565 reviews
8.3 mi away
Shaw Club Hotel
Shaw Club Hotel
#3 of 15 in Niagara-on-the-Lake
955 reviews
Show Prices
Show Prices
Show Prices

Been to White Oaks Conference Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about White Oaks Conference Resort & Spa

Address: 253 Taylor Rd, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Niagara-on-the-Lake
#4 Spa Hotel in Niagara-on-the-Lake
#4 Romantic Hotel in Niagara-on-the-Lake
#4 Family Hotel in Niagara-on-the-Lake
#6 Luxury Hotel in Niagara-on-the-Lake
Price Range: $130 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Oaks Conference Resort & Spa 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TravelUp, Travelocity, Orbitz, Evoline ltd, Hotwire, HotelQuickly, Cancelon, getaroom.com, TripOnline SA and Cheap Tickets so you can book your White Oaks Conference Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
White Oaks Conference Resort And Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Conference Hotel
White Oaks Resort
White Oaks Spa
Niagara On The Lake White Oaks
White Oak Resort Anbd Spa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing