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“My Second Visit - Excellent Stay”

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White Oaks Conference Resort & Spa
Certificate of Excellence
Ontario, Canada
Level 6 Contributor
97 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“My Second Visit - Excellent Stay”
Reviewed September 6, 2013

This was the second year in a row I have stayed here. White Oaks is a resort property with many amenities including a pool, hot tub, in room safe, mini-bar, dining rooms, spa, concierge etc. etc. My room was large, clean, and had a very comfortable bed. Staff were super welcoming. Free parking. I booked through hotwire and got a good price for what is often an expensive area. Be aware that there is a $15 daily fee over and beyond what you pay on hotwire, for "facility usage." But I still considered it a good deal. It's about a 15 minute drive from the theatres of the Shaw Festival.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelNotTourism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (276)
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English first
Delray Beach, Florida
Level 5 Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 4, 2013

We typically book suites when we travel as my husband is an early riser and likes to go into the "living room" to watch the news, etc. When we got into our suite at White Oaks we immediately noticed that the "living room" did not have a tv which totally defeats the purpose of spending the extra money. Our dilemma was resolved by the lovely manager, Mr. Cassidy and I applaud your help. However, there were many plusses in our rooms but the minuses outweighed them. First, the A/C unit is in the "living room" only. Therefore, if you want to sleep in the bedroom with the door closed you will not get any a/c or heat. Second, the "living room" had a corner sectional sofa but no coffee or side tables next to it so if you wanted to have a drink or snack there was no place to put them. Third, the lighting was very poorly thought out and dark.
There were other negatives but will not go into them. Be aware of what you are booking as this is an expensive hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank inamor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrebonne, Canada
1 review
Reviewed September 3, 2013

Very nice hotel, very clean with the most amazing sports facilities. We tried the Liv restaurant- it was very good and the service was perfect. Attention to detail is without any doubt one of the main focus of this resort. Would definitely come back.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danikka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ottawa
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 3, 2013

Great place. Spacious, comfy rooms. Beautiful grounds, Very good food. Overall location not too convenient, but resort itself very nice. Lots of sports activities & spa opportunities. Friendly staff. If you like tennis , this is the place to go.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cliffy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin Dells, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

Loved this hotel!!! Staff were wonderful and helpful. Room was luxurious and spacious. Fitness center was AWESOME!!! We will be back! Room did not feel crowded even with four of us. Concierge gave excellent advice.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RecentVisitor_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 2, 2013

I stayed at White Oaks to attend a Wedding Reception Recently. I did not use the sports or spa facilities.

Pros:
-Easy highway access
-Amenities include an indoor pool and various spa services
-Very nice banquet/conference facilities
-Very pleasant service.

Cons:
-My room was $182 + tax, including a "service fee" to pay for the amenities. At this price, I was expecting a nicer experience. To be honest, the hotel did not feel like it was worth that price. The decor looked like it was revamped at least 10 to 15 years ago. The pool area seemed similarly old, albeit clean.
-The room was lacking in details that more modern hotels have. The washroom was dimly lit. The AC was an older style, with no digital thermostat to set a temperature. Fake wood paneling on the door seemed incongruous and old. The carpet had spots in places. I'm nit-picking, but again, I feel the price justifies my high expectations.

Conclusion:
At this price, I would rather stay in a B&B in Niagara on the Lake, or something closer to the actual falls.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TO_Traveler155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 2, 2013 via mobile

We had a great time this Labour Day Long weekend. The Play and Stay package was perfect for our family of three with a teenager boy. We enjoyed two rounds of golf with the resort. Breakfast was included at the LIV as a extra surprise. Wonderful service. Niagara on the Lake is definitely our family resort area.

Stayed September 2013, traveled with family
Helpful?
1 Thank drqtaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Oaks Conference Resort & Spa

Property: White Oaks Conference Resort & Spa
Address: 253 Taylor Rd, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Niagara-on-the-Lake
#4 Spa Hotel in Niagara-on-the-Lake
#4 Family Hotel in Niagara-on-the-Lake
#4 Romantic Hotel in Niagara-on-the-Lake
#6 Luxury Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — White Oaks Conference Resort & Spa 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Choose White Oaks Conference Resort and Spa and discover why we are the only resort in Canada accredited by the International Association of Conference Centres (IACC). Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels. ... more   less 
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Also Known As:
White Oaks Conference Resort And Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Conference Hotel
White Oaks Resort
White Oaks Spa
Niagara On The Lake White Oaks
White Oak Resort Anbd Spa

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