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“Welcome Oasis”
Review of Hotel Dallavalle

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Hotel Dallavalle
Reviewed August 10, 2013

We stayed here for one night while visiting the Shaw Festival and were very comfortable. The hotel is a little bit out of the fray of the town but still on the main street; its simple but very tasteful interior is a welcome contrast to the often too elaborate decor of other hotels in the town. The breakfast, which was included, was wonderful, fresh juice and cooked food as well as lovely freshly baked croissants. We would definitely look forward to staying here again,

  • Stayed: July 2013, traveled with friends
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Thank Happytrav66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 - 63 of 95 reviews

Reviewed August 3, 2013

After a recommendation from a friend my 91 year old Father and I enjoyed a meal at Ristorante Giardino on August 1st. As season's pass holders at the Shaw Festival we regularly enjoy eating in local restaurants often with friends or family. We will not be returning to Giardino's however because of inadequate access for my Dad who uses a walker. We were unable to open the door at the end of the ramp when we arrived and in spite of mentioning it on arrival the situation did not improve when we left. Another open door blocked the exit to the ramp and there was a large plant in the way. Apparently a disabled person is expected to go through a door, turn around in a small space to close the first one, move a large plant and then hope that the door will open. This would be awkward for an able bodied person let alone someone with mobility issues. Another tight U turn would be required to reach the ramp. My Dad's attempt to negotiate the stairs ended in a fall. Fortunately I was able to catch him so there were no broken bones and the only injuries were a bleeding arm and his pride. Another restaurant patron came to our aid before hotel or restaurant staff. When the concierge finally appeared he was less than apologetic. It really doesn't matter if food is good when attitude is not.

Stayed: August 2013, traveled with family
3  Thank mee0823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

We arrived late at night with no reservation until the next day. The Gate House, which was in townn, had rooms available. No elevator, but staff did help us carry the bags upstairs, without us asking for help. The first room had curtain falling down and broken lamp. They were quick to move us to another room and extended our check-out until 1 pm. Funky decor, but immaculate, and very comfortable beds. Breakfast was served on white linen in beautiful dining room---very fresh fruit, croissant, cheese, and ham. Except for the cost, we felt we made a very wise last minute choice.

  • Stayed: July 2013, traveled as a couple
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1  Thank jpmf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

Went here a couple of days ago with my husband. We paid roughly the same price as you would if you were to eat at a winery. In my opinion, go to the wineries! My husband ordered the gnocchi and beef which was okay, nothing special. I ordered the risotto and lamb shank. Oof! The risotto was okay and the veggies were good, but that lamb! Tough, bland and purple. It was so plain and awful that we didn't stay for dessert.

Our server was also...okay. He honestly did not care if we were there or not.

It was quite disappointing that nothing in their menu that highlighted local produce. Not even their wine was local and they are located in wine country.

To sum up, take an Italian restaurant that is "safe" for tourists, elderly theatre goers and that's what you get. Overpriced, bland food.

  • Stayed: July 2013, traveled as a couple
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1  Thank Graca V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

While the front of the location is nice looking and directly on Queens Street, once you get your room you may be disappointed as we were. The room is very old. Caulking is broken in the bathroom, furniture is old and outdated and frankly, ugly. The curtains in our room were broken and I asked the front desk if someone could come and try and fix the blinds. No one came. The front desk had so many different people working at different times, no one seemed to know what was happening. But the most important part of our problem was they made a pre-authorization on our credit card when we checked in and held our card's money. Then when we checked out they used put money on A DIFFERENT CARD and basically made an error. Long story made short, our credit card was not usable for at least 72 hours, therefore they locked up our card while we were on vacation. When we went back to the hotel to sort out the issue, the management figured out what had happened but did not even offer an apology, a dinner, nothing. It was ridiculous. I would never tell anyone to go here! Prices are way too high for the accommodation and the service. We had much better rooms and rates at other hotels in town. LOOK ELSEWHERE! Don't choose the Gate HOUSE!

Room Tip: Go elsewhere!
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  • Stayed: July 2013, traveled as a couple
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2  Thank Cynthia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

Lovely, lovely location and grounds. Problems in order of occurrence: (1) no one offers to help with luggage; (2) Wifi is non-functional. You might get lucky and be able to log onto their wifi, but I guarantee you won't be able to access FB, your email if there is anything past simple text, or heaven forbid Trip Advisor; (3) room was furnished in IKEA lite with an average mattress. In fairness, the bathroom was clean and updated. (4) I agree with the other reviewer about breakfast. It is generous, but does not vary one iota over multiple days. We did not eat lunch or dinner there so I cannot advise. Now, if this property were charging about half of what it does, I would forgive all but the wifi. But this is billed as a high end boutique hotel, and they don't begin to deliver. I would advise looking elsewhere.

Stayed: July 2013, traveled as a couple
2  Thank Linda1117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

I stayed here for 1 night with friends . We had booked a month or so prior and had to change the reservation from 2 rooms to one when we checked in. Staff made this adjustment and the only change in cost was for the 3rd person in the room. We found the room to be very comfortable, spacious, and quiet. Breakfast is included in the price, and was tasty and healthy and fresh consisting of fresh fruit, yoghurt, cheese and a lovely fresh croissant, orange juice and coffee. there is ample parking in their lot adjacent the building.

  • Stayed: June 2013, traveled with friends
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Thank jemima18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Dallavalle

Address: 142 Queen Street | P.O. Box 1364, Niagara-on-the-Lake, Ontario L0S 1J0, Canada (Formerly The Gate House)
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #14 of 15 Hotels in Niagara-on-the-Lake
Price Range: $182 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Dallavalle 2*
Number of rooms: 10
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Also Known As:
The Gate House Hotel Niagara-On-The-Lake
The Gate Hotel

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