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“Wedding at Queen's Landing”
Review of Queen's Landing

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Queen's Landing
Certificate of Excellence
Reviewed June 16, 2014

We had our wedding at Queen's Landing on May 31st and it could not have been a better day. Our coordinator Colleen Bailey was outstanding, she was extremely organized, efficient, accommodating, and a pleasure to work with. She even arranged for perfect weather! Thank you to Colleen and her team for making our day so enjoyable.

  • Stayed: May 2014, traveled as a couple
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1  Thank TC_LC_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this reviewResponded June 22, 2014

Dear valued bride - we wanted to congratulate you on your recent fairytale wedding here at Queen's Landing. We are so appreciative of you sharing your experience here on TripAdvisor so other guests can hear your wonderful compliments! Thank you also for recognizing Colleen, our Special Events Manager. She takes extra special care of our brides and ensures flawless service on the day of your wedding.

We hope that you can come and visit us again - perhaps for an anniversary!

All the best for the summer ahead!

Lily Kszan

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886 - 892 of 1,532 reviews

Reviewed June 9, 2014

Hi,

I wanted to extend my sincere thanks to the Queen’s Landing, for an excellent week last week. The accommodations were amazing; the food (and wine) was excellent and the folks that we dealt with in every aspect were top notch.

The entire Sleep Country team was really impressed with every aspect of our stay and the team took away some great memories.

Thanks so much
Brett

  • Stayed: June 2014, traveled on business
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2  Thank Brett A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this reviewResponded June 13, 2014

Hello Brett - we were so pleased to hear that Sleep Country had a successful meeting here at Queen's Landing. Our conference services team always strive to impress our corporate planners and it looks like they succeeded again! Please do keep us in mind for future meetings and retreats - our guests always rave about the meeting facilities and culinary fare.

Thank you for posting your review here on TripAdvisor!

All our best,

Lily Kszan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

Stayed for two nights while attending an industry conference. This was likely 5th or 6th time I have been to the hotel for an event. Great location within short walking distance of Queen Street while overlooking the lake. Rooms are a bit old fashioned but otherwise spacious and comfortable. Attentive and helpful service. Good conference facilities.

  • Stayed: June 2014, traveled on business
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1  Thank LBR85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2014

My Husband and I stayed at Queens landing for two nights in May, From the moment we arrived we were welcomed and looked after. Our room was Lovely, clean and comfortable.
The swimming pool was nicely sited and a pleasure to use in the early evening.
We had a fine dining experience in the Tiara restaurant, where the food was interesting, beautifully presented and expertly served by Rose, who also gave us good advice and was friendly and courteous.
I thoroughly enjoyed our stay and recommend Queens Landing to all.

  • Stayed: May 2014, traveled as a couple
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1  Thank cindric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this reviewResponded June 13, 2014

Dear valued guest - I wanted to thank you for taking the time to share your recent experience here at Queen's Landing. We love welcoming friends from the UK. It is always our goal to make people feel right at home when they are out of their country and it sounds like our team did just that for you and your husband! This is a lovely time of year to stay with us - the flowers are in bloom, the theater is open for business and the town is abuzz with warm weather and happy shoppers.

Please remember to visit us again when you are next in Canada and thank you for using TripAdvisor!

Sincerely,

Lily Kszan

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Reviewed June 6, 2014

I planned our off-site management retreat for 17 people at Queen's Landing in May 2014 and it was great. From the beginning of the planning to the end, everything was fantastic. I've dealt with Sharon in the sales department on a few different events that I have planned (including this one) and she's wonderful. Kristi in Conference Services goes the extra mile to be sure you have what you need to ensure a successful conference. All the staff at Queens Landing are terrific. The food is very good and the rooms are quite spacious and nice. Plus you're in wine country, what more could you want!!! I would highly recommend Queens Landing for any type of corporate event or even for a nice personal weekend away.

Room Tip: We had the premium rooms which included a fire place. Very nice and spacious guestroom.
  • Stayed: May 2014, traveled on business
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Thank Stanwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

I organized a conference at Queen's Landing for a very discerning group. From the start of the sals process through the planning of our specific needs and the event itself, all Vintage Hotels and Queen's Landing people demonstrated a terrific service orientation. The product itself, the rooms, the conference facilities and the food are all fantastic, but the service is what make the real difference. The team was constantly able to adapt quickly to our needs. A special shout out Sharon Barton, Laura Stoner, Tifffany Sacco and their teams. Queen's Landing will be our first choice for any future events.

Room Tip: Any room is great
  • Stayed: May 2014, traveled on business
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Thank jsimke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this reviewResponded June 8, 2014

Hello John - it was so great to hear that you had another successful annual conference here at Queen's Landing. Our conference services team always enjoys hosting your VIP delegates. It is groups such as yours whose expectations we aim to exceed each and every time you visit us.

I will be sure to let Sharon, Laura and Tiffany know how pleased you were with their services once again. It is truly their pleasure helping you plan such an important event each year.

We look forward to welcoming you back in 2015!

Sincerely,

Lily Kszan

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Reviewed May 31, 2014

Me and my husband recently stayed at the queens landing and the place is beautiful from the minute we checked in, it was just amazing we got help with bringing our luggage to our room and the service was excellent, the staff was very friendly and welcoming they were always smiling and when Mikayla had cleaned our room one of the bulbs in the bathroom was out we just let her know and she got someone to come fix it right away, any little problem gets fixed right away, how great it that. We spent two nights on the third floor and even dined in the tiara room and Rudy was our host she was very polite and greeted us with a welcoming smile, the food was great and we will defiantly return soon, We highly recommend staying here, its a wonderful place.

  • Stayed: May 2014, traveled as a couple
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Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this reviewResponded June 8, 2014

Hello Joanne - what a great post! Thank you so very much for making Queen's Landing your first review here on TripAdvisor! It sounds like you had a lovely time here with us and we appreciate all your compliments. Our team of hospitality professionals make it their mission to ensure exceptional service for each and every guest.

We hope that we can welcome you back again soon!

Sincerely,

Lily Kszan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Queen's Landing

Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Niagara-on-the-Lake
#1 Business Hotel in Niagara-on-the-Lake
#2 Family Hotel in Niagara-on-the-Lake
#3 Romantic Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
Price Range: $196 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Queen's Landing 4*
Number of rooms: 140
Official Description (provided by the hotel):
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms. ... more   less 
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Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing

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