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“Business Meeting-December 2013”
5 of 5 bubbles Review of Queen's Landing

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Queen's Landing
Certificate of Excellence
St. Catharines, Canada
1 review
“Business Meeting-December 2013”
5 of 5 bubbles Reviewed January 6, 2014

I organized an Annual General Meeting at the Queen's Landing recently and it was a great experience. The staff was very helpful prior to the meeting with regards to set up and preparation. They were very well informed and available to answer any questions. During the day of the meeting, the staff was also very helpful, supportive, and flexible. They were available each time to look after various last minute requests in a timely and professional manner. THANK YOU!

Room Tip: I cannot comment on sleep quality or rooms as I did not stay at the hotel however the hotel itself i...
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank Rose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, January 15, 2014
Hello Rose - i wanted to thank you for posting your review here on TripAdvisor following your conference. It is always a pleasure to host local companies here at Queen's Landing! Our conference operations team reported that they enjoyed working with you very much and hope that your group can join us again soon.

All the best for 2014 Rose - we thank you for your business!

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,403 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Port Dover, Canada
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed December 29, 2013

Top notch luxury hotel. We really enjoy the town of Niagara on the Lake and all it has to offer. The Queens Landing hotel just compliments the whole experience for us. The tasteful decorating, polite and attentive staff and of coarse the food.
Dinning at the Tiara restaurant was a delight, the morning staff of Aurthur and Gerry are the best. In the evening the staff of Rose and Jill made our Christmas feast that more pleasurable.
This was the third stay over Christmas for us and all stand out in our minds as very special indeed.
We choose to stay in one of the hotels suites, very comfortable, quite and clean.
Will definitely return next Christmas or before to enjoy the fine amenities offered us.

Room Tip: All are great rooms.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dusty2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 30, 2013
Hello Dusty - I wanted to thank you for taking the time to share your recent experience here at Queen's Landing during this festive season. We are so pleased that you were able to share your family holidays with us! It's very special to be able to get away for Christmas and let our attentive staff take care of all your needs. We had a very successful Christmas Day here at the hotel, with many guests sharing your sentiment about the culinary fare and impeccable service.

We are already looking forward to welcoming you back in 2014! Your suite will be waiting!

Happy New Year!

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed December 28, 2013

My husband and I just had a wonderful stay at Queen's Landing. The Christmas decorations in the hotel were so pretty and our room was very spacious and comfortable. We had a great dinner in the Tiara restaurant - delicious food and excellent service from Rudy. He was so attentive and really went above and beyond to make us feel special.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed December 22, 2013

My fiancé and I spent an evening at the Queen's Landing on a Travelzoo deal. We found the hotel to be clean and the staff to be very accomodating. We chose to dine in the Tiara restaurant and, thanks to our waiter Rudy, we had a fantastic time. Rudy truly went above and beyond. He asked us if we were celebrating a special occasion and later surprised us with a beautiful dessert platter with a lovely congratulatory message. Throughout the meal, he offered to take multiple photographs of us with my camera and even surprised me with a rose! He made What would have been an ordinary meal into a great delight! And the food was excellent, to boot! Thank you Rudy and the Queen's Landing.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MBar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 30, 2013
Dear valued guest - it truly sounds like you had an amazing time here at Queen's Landing! The staff very much enjoy being a part of the celebrations our guests! Rudy is fantastic with our guests and I will be sure to pass along your compliments to him directly. No doubt he will remember you and the wonderful dinner that you enjoyed in our Tiara Restaurant.

Thank you for making us a part of your holiday plans! We hope you can join us again!

Happy New Year!

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterdown, Canada
1 review
5 of 5 bubbles Reviewed December 19, 2013

This past weekend, my wife and I stayed at Queen's Landing to celebrate her birthday. This was our first time staying here and it was excellent. The atmosphere throughout the Inn was quaint. The room was spacious, clean and bed was comfortable. The staff were extremely welcoming and courteous. We had dinner at the Tiara Restaurant. The food and service were great. Special thanks to our server Jill, for going above and beyond to make our dinner memorable. She took care of any request and was a delight spending the evening with her.

Would def. recommend to others and will return in the future.

Stayed December 2013, traveled as a couple
Helpful?
Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 30, 2013
Hello Jeremy - thank you for taking the time to share your recent experience here at Queen's Landing. We are so pleased that your first stay with us was "stellar!" At this time of the year, we love hosting out of towners who come to Niagara-on-the-Lake to experience all that we have to offer at an off peak time. We appreciate your compliments on the service you received from Jill in our Tiara Restaurant - she is one of our long service team members who truly enjoys taking care of our guests.

Happy New Year to you and your wife Jeremy - and please do come and see us again!

Sincerely,

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Canada
1 review
5 of 5 bubbles Reviewed December 16, 2013

My company stayed at the Queen's Landing as part of our Christmas party. Everything was top notch. Check in was a breeze, rooms were beautiful, restaurant food was yummy. I can't say anything negative about this hotel. I can't wait to visit again!!

Room Tip: Just book any room, they are all very clean and beautiful.
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unionville, Ontario, Canada
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 15, 2013 via mobile

The company overbook for our offsite meeting and some of us stayed in Queen's landing overnight which are part of the same chain of hotel (Prince of Wales)

The room decor are more like ramada or holiday inn and don't expect anything to be luxury


Stayed December 2013, traveled on business
Helpful?
Thank Steven O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 23, 2013
Hello Steven - thank you for your post here on TripAdvisor following your recent stay. We are sorry that you were not able to stay with your group at The Prince of Wales. There are times when our hotels sell out and we have the ability to book our guests into one of our sister hotels including Prince of Wales, Pillar and Post and here at Queen's Landing. This way, you can still be here in town and enjoy our complimentary shuttle service between hotels.

We are sorry that you were not a fan of our decor - so many of our guests rave about our furnishings and the hotel in general. But of course, everyone has different tastes.

We hope that you enjoy the holiday season!

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Queen's Landing

Property: Queen's Landing
Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara-on-the-Lake
#2 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#3 Romantic Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Queen's Landing 4*
Number of rooms: 140
Official Description (provided by the hotel):
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms. ... more   less 
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Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing

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