We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect romantic anniversary stay!”
5 of 5 bubbles Review of Queen's Landing

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Queen's Landing
Certificate of Excellence
Toronto, Canada
2 reviews
“Perfect romantic anniversary stay!”
Reviewed December 7, 2012

We got married at the Queen's Landing one year ago and came back for our 1st anniversary and it was the best decision we ever could have made, other than choosing to have our wedding there in the first place :) From the time we checked in and the front desk staff gave us a card and chocolates and upgraded our room, to the other treats and cards waiting for us from our wedding planner and the events team, to the friendly faces and amazing service all throughout the hotel, we were treated like royalty from start to finish yet again. I really can't say enough good things about this place other than you just have to go and experience it all for yourself, then you will understand why everyone who goes there falls in love and keeps coming back!!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shauna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 12, 2012
Dear Shauna: Happy Anniversary to you and your husband! We are so pleased that you were able to come back to Queen's Landing and relive the memories of your special wedding. We love welcoming back our brides and grooms and providing once again the exceptional service that you received on your wedding day. It's always nice to know that you can come back and have that special feeling for years to come.

Happy Holidays to you Shauna and thank you for taking the time to post your review here on TripAdvisor.

All our best,

Lily Kszan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,397 reviews from our community

Traveler rating
    941
    312
    95
    32
    17
See reviews for
197
665
13
310
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (315)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 4, 2012

We recently held a conference at the Queen's Landing and the service we received was fantastic. Peggy - Conference Services Manager - and Paul - Conference Operations Manager - were exceptional as they were always on point with our needs and best of all, were consistently going above and beyond in making sure our group was happy. I'd also like to point out that Eugene was a pleasure to work with as well.

As our program was quite large both in size and demand, I found that having all the rooms (plenary and breakouts) on the same floor made for ease of 'traveling' throughout the hotel. It also minimized the level of confusion in directing participants where to go and how to get there.

I was apprised by some of our participants that they experienced some delays with respect to service over evening meal times and that although these were not program related, as attendance at these meals was optional, we nonetheless felt it was important to bring this to the hotel’s attention for future reference. I appreciated how responsive Peggy was to the feedback.

Overall, we were happy with our stay and felt like we 'landed' at the right place!

I would like to thank the Queen's Landing and its staff for all that they did to ensure the successful delivery of our program.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anon4891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 12, 2012
Dear valued corporate guest: Thank you for taking the time to share your recent experience here on TripAdvisor after your conference. We value all guest feedback and appreciate your high praise for our conference operations team and the service they provided. We are always looking for ways to improve when we welcome our groups back time and time again.

We appreciate your business and hope that you will be back again soon.

In the meantime, happy holidays to you and your colleagues.

Lily Kszan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ancaster, Canada
1 review
Reviewed December 3, 2012

We attended the Queens Landing elegant dining room for a birthday celebration. The service was impeccable (Rudy). Absolutely charming atmosphere and the food was one of the best meals we have every had.

Thank you
Darlene

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dar175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binbrook, Ontario
1 review
Reviewed December 2, 2012

Our package included an overnight stay at Queen's Landing, an evening dinner , breakfast the following morning and a two day Holiday House Tour pass. The cost of our package was very reasonable. Our overnight stay and meals at Queen's landing were simply delightful. The dining room and hotel Christmas decorations were quite elegant. The staff was very professional and courteous . Our waitress, Rose was excellent. I would highly recommend this holiday package.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 475charline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 11, 2012
Dear Charline: Thank you for sharing your recent experience at Queen's Landing while enjoying one of our holiday packages. This is a great time of year to get away and experience all that Niagara-on-the-Lake has to offer including our town's Christmas House tours, festive decorations, delicious meals and comfortable accomodations. Such a nice way to treat yourself during the holiday season.

We thank you again for joining us in NIagara-on-the-Lake.
All the very best for the new year!

Lily Kszan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Ontario, Canada
Level Contributor
1 review
Reviewed December 2, 2012

My husband and I were recently married at the Queen's Landing, on a gorgeous and uncharacteristically warm fall day. We had both our ceremony and reception in the Imperial Ballroom, and it was the PERFECT wedding day for us both. We wanted a venue that had everything we needed in one place, and we found it in the Queen's Landing. Wedding party prep, ceremony, cocktails, reception, and photos were all done on the property. We cannot thank our wedding coordinator Lisa Javor enough for all of the hard work and planning she did to make all of our wedding day dreams come true. With only 4.5 months to plan, Lisa jumped right into the details with me, answering all of my emails quickly and informatively. As a DIY Bride I had LOTS of details, and she embraced them all and made sure my vision came to life. She led our rehearsal the evening before and helped us to tune all the fine details for the following day. When my DIY wedding cake crumbled the morning before the wedding and I had to bake another, she offered up their pastry chef Nicole to ice and decorate it for me so that I wouldn't be doing it in my room in the late hours of the night. The cake looked great and I am so thankful that I was still able to have a wedding cake. Thank you Nicole you did an amazing job Any time we needed anything, the staff would help us in any way they could. The Groom and his buddies had the Emerald Room complete with pool table to hang out in the day of the wedding which was great. Lisa made the day a breeze for me because I didn't have to worry about a thing. All of our guests have been complimenting us on our choice of venue, the food, and the staff. The food was incredible, as was the service. The staff were very attentive and helpful throughout the entire day, all of them seeming to work together and genuinely enjoy their jobs. I would recommend the Queen's Landing and the Vintage Hotel Group in general because not only do they take care of your every need, they really do care about their guests. Couldn't have asked for a better wedding day!

Room Tip: We had a premium suite, completed with 4 poster king size bed, fireplace, living area, desk area, an...
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tashataniea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 11, 2012
Dear valued guest: I wanted to take the time to thank you for your detailed posting here on TripAdvisor. We are so pleased that you found everything you needed here at Queen's Landing for your recent wedding. We like to consider ourselves a "one stop shop" when it comes to all your bridal needs and it looks like you got to experience that first hand! I am so pleased to hear your praise for Lisa, our Special Events Manager. She very much enjoys taking care of our brides on their special day! I will also have to thank Nicole for going above and beyond to assist with your wedding cake.

A sincere congratulations to you and your new husband! Please do come and visit us again soon!

Happy Holidays!

Lily Kszan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan del Sur, Nicaragua
Level Contributor
146 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed November 29, 2012

it is everything one can imagine from the lobby and yet there is a definite cozy element thru-out. the staff are formal but very friendly and the food is scrumptious. their is a formal restaurant towards the back of the inn, downstairs, however i enjoy dining in the pub next to it. there are cozy tables and a fireplace, studded leather wing back chairs and dark wood. the bartender and service staff will go out of their way to see youre content. it overlooks the marina

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cassiesmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 3, 2012
Dear valued guest - thank you very much for posting your review on Queen's Landing after your recent visit. We do like to provide a combination of elegance and comfort at the same time. We are pleased that you were able to enjoy our culinary fare and exceptional service while staying as a guest.

Please do come and visit us again soon and in the meantime, Happy Holidays to you!

Lily Kszan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 29, 2012

We attended the Queen's Landing for our event last year (2011) and were mesmorized by the atmosphere, food, meeting facilities and most importantly the staff. We were so impressed, that we returned for an event dinner last week and we were somehow even more stunned at the quality offered at this hotel.

Our dinner was booked by Andrea P. and she made sure that everything we needed was taken care of - she went above and beyond with our group of 45 people and it showed! It made my life a lot easier to have Andrea assisting me, so if you have the chance to work with her, count yourself lucky!

In the Bacchus Lounge, we saw a familiar face in Rick, and immediately knew we were in great hands. Rick remembered me from a year earlier, and that is especially impressive considering how many faces must roll through the hotel each year.

Once we were seated, it was the Tiara Restaurant staff's time to shine - and they did just that and more. Jane, the manager, greeted us as we entered and immediately made me feel at ease - with a group of this size, there are a lot of moving parts and I wanted everything to go smoothly, which they did with her help. Rudy was exceptional with his service and has a unique ability to handle every situation that comes up, and makes sure that it's met with the uptmost professionalism. With Rose and Kevin helping him out, we were treated to an amazing meal, a vast array of wines, and at the end of the night, our group left with smiles on all of their faces.

Finally, a special acknowledgement to Marina P. who was incredible in assisting with the planning of our event last year. She took the time to review and study every detail, and that is huge for someone like me planning the event. Truly a remarkable person and excellent at what she does.

General Manager Lily Kszan has done an amazing job in ensuring that she has the right people in place to ensure that any event, no matter how big or small, is done to perfection. I had the pleasure of meeting Lily last year and I was very pleased to see that The Queen's Landing remains one of Canada's top destinations. It's because of Lily, her staff, and this magnificent property that we will be back for years to come!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMQueenslanding, General Manager at Queen's Landing, responded to this review, December 3, 2012
Seasons Greetings David!

To say that myself and the team were flattered by your review of Queen's Landing would be the understatement of the year! I was so pleased to see that your group was joining us again at the Vintage Hotels and enjoying a VIP dinner here in Tiara Restaurant. I know that Andrea enjoyed working with you and putting the finer details in place to ensure a perfect planning experience. Jane was more than happy to host your group in Tiara and her team of professionals made it their mission to ensure perfect service for you.

David - we thank you taking the time to share such a great experience for others to see. It is clients like yourself who come back year after year that make the hospitality industry such a great place to be.

On behalf of the whole team - Merry Christmas David. Hope to see you in 2013!

Lily Kszan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Niagara-on-the-Lake hotels
0.3 mi away
Prince of Wales
Prince of Wales
#4 of 15 in Niagara-on-the-Lake
1,596 reviews
0.8 mi away
The Pillar and Post Inn, Spa and Conference Centre
The Pillar and Post Inn, Spa and...
#6 of 15 in Niagara-on-the-Lake
1,909 reviews
0.5 mi away
124 on Queen Hotel and Spa
124 on Queen Hotel and Spa
#1 of 15 in Niagara-on-the-Lake
443 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Harbour House Hotel
Harbour House Hotel
#2 of 15 in Niagara-on-the-Lake
1,163 reviews
0.2 mi away
Shaw Club Hotel
Shaw Club Hotel
#3 of 15 in Niagara-on-the-Lake
897 reviews
0.6 mi away
Oban Inn, Spa and Restaurant
Oban Inn, Spa and Restaurant
#10 of 15 in Niagara-on-the-Lake
540 reviews
Show Prices
Show Prices
Show Prices

Been to Queen's Landing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Queen's Landing

Property: Queen's Landing
Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara-on-the-Lake
#2 Family Hotel in Niagara-on-the-Lake
#3 Romantic Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Queen's Landing 4*
Number of rooms: 140
Official Description (provided by the hotel):
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotwire, Booking.com, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, Jetsetter and HotelQuickly so you can book your Queen's Landing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing