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“Wonderful place to stay”
Review of Prince of Wales

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Prince of Wales
Certificate of Excellence
Pennsylvania
Level 5 Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Wonderful place to stay”
Reviewed August 31, 2013

We had a wonderful time here. The 4-poster bed was very comfortable. The shower had a detachable head that we liked. Very clean room. When we first entered 3 oranges and two bottles of water were waiting for us. In the evening housekeeping knocked and asked if we wanted the bed turned down, and presented us with a rose. There were two TV sets, one in the sitting room and one in the bedroom. The hotel is right on the main street, and the main street was resplendent with flowers. We only ate breakfast in the hotel, but it was the only establishment where we could get granola and yogurt. The hotel is pretty pricey, but you get a lot for your money. Definitely will stay here on our next trip.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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nyc
Level 4 Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 30, 2013

stayed at the prince of wales hotel for 5 nights with a friend during shaw festival in august. I booked the room in june during a summer promotion. Rate was very good but what they did not mention at that time was that the room was not in the main building but in an annex several blocks away. in addition there was no elevator in this annex and my friend had a bad ankle. this annex did not connect to the main building so one had to go outside to reach the restaurants, health club, bar, indoor pool and any other things you may need. in addition after our first night there we left the room early (8:30) and did not return until 4:00. we wanted to rest, shower and change for dinner and theatre. however the room was still unmade and untouched at 4:00. after complaining they sent up maid service with the excuse that there were many checkins that day. our room took 15 min. to makeup. did they really not have 15 min. all day to service my room. outrageous in an historic and expensive hotel of that caliber. also our safe was missing .

Room Tip: specify main building and updated rooms and the desired bedding and location.
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  • Stayed August 2013, traveled with friends
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Helpful?
Thank citisieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mars, Pennsylvania, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 28, 2013

Our 18-member CEO group held our annual retreat (including 14 spouses/significant others) at the Prince of Wales hotel. To a person, participants were delighted. Guest rooms/accommodations were excellent, as were our meeting rooms, breakfast, lunch, breaks/snacks, and dinner on the property. We also enjoyed local restaurants (Bistro Six-One and the Stone Road Grille to name two) along with the plays at the Shaw festival. At the hotel, my wife and I especially enjoyed the hot tub and the patio bar. We'll be back again, no doubt many times.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach,Virginia
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 26, 2013

We just spent 3 nights at the Prince of Wales. It's a wonderful hotel in the center of Niagara on the Lake which is an absolutely gorgeous town. The whole town is covered in flowers and hanging baskets. It's a great base for touring the local wineries and spending a relaxing few days.

  • Stayed August 2013
    • Value
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Helpful?
1 Thank RBP54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level 6 Contributor
110 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 26, 2013

This is a beautifully appointed and fabulously located hotel in the heart of the quaint, picturesque town of Niagara on the Lake. We stayed here one night on a trip to the Shaw festival that happens in the town. We booked the theatre package through the hotel which included tickets for one play as well as one night's stay (the cost was $225 per person plus tax). The package was costly but we were celebrating an occasion so we decided to splurge. The seats for the play were decent if a bit far from the stage.

The room we got was room 174, a "traditional" room which was actually *not* located in the main building and required a long, winding, and confusing trip which included exiting the building, going through two locked doors (that the room key opens), and going up and down several staircases. The corridor that led directly to the room was also accessible from the street so that was an easy way to enter or exit the room, avoiding the very circuitous path. While the room itself was comfortable and certainly beautifully decorated, much of the interior was old and faded. The wallpaper in the bathroom was on the verge of peeling, there were stains on the carpet by the bed.

But what I thought was the worst aspect of the room was its LOW CEILINGS! I felt like I was underground, in a basement room. And indeed it was a basement room with a view of the parking garage at the very back/end of the hotel. I suspect all the rooms on that floor were basement rooms but some would have had a view of the main street (which can be very loud and busy!) and some would have looked towards a back street. Even though the main building of the hotel was stunning and the staff were very welcoming, I wouldn't say that the room we stayed at was worth the steep price! The low ceilings, the faded interior, the basement location, and the lack of any kind of view were certainly unwelcome surprises.

Room Tip: Ask if your room is located in the main building or not. Many rooms are not and are difficult to acc...
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  • Stayed August 2013, traveled as a couple
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank StVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2013

Niagara on the Lake is such a beautiful spot and the Prince of Wales is the best place to stay there. The accomodation is luxurious and peaceful. The staff is marvelous. Close to absolutely everything and free shuttles to vineyards for lunch or a tour.

Room Tip: Staying in a room in the main building is most convenient and beautiful.
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  • Stayed August 2013, traveled with family
    • Value
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    • Service
Helpful?
Thank ler49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
Level 5 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed August 25, 2013

We just got back from a 3 day trip to charming Niagara-on-the-Lake where we stayed at the Prince of Wales Hotel. I'd always wanted to stay there as it's rich in history and looks amazing in pictures. I booked my husband and I in the hotel's Summer Lovin' promotion which included a king room in the main building, breakfast and a bottle of local wine each day plus tickets for complimentary wine tasting at a few wineries. It was fairly expensive but overall worth it. We enjoyed high tea the first day in the main drawing room and loved the small sandwiches, pastries and tea, all served in traditional silver while we sat at a perfect table that looked onto the busy main street.
Staff were warm and welcoming both on arrival and departure. Our room was always made up before our return each day and the turn down service at night was a lovely touch with a rose left upon our pillow and the music was turned on to play softly in the background.
Breakfast in their restaurant could be ordered from the menu but we stuck to the buffet each day and it was just fine, offering the usual fare plus nice inclusions like fresh salmon, exceptionally tasty roasted potatoes, eggs benedict and a selection of local jams.
We loved the relaxing salt water pool, sauna and hot tub - my hubby went every day!
Of course, the main attraction for me was to experience a 140 year old hotel and while I loved most of it, I definitely did not like the stuffiness and heat in our room. I can only imagine what it was like before air conditioning as even with it, we were still too warm. Overall glad we stayed at the Prince of Wales Hotel and can cross it off my bucket list!

Room Tip: Hot and Stuffy in the main hotel.
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  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
1 Thank Kim51960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prince of Wales

Property: Prince of Wales
Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Niagara-on-the-Lake
#2 Business Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Official Description (provided by the hotel):
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake

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