There was absolutely nothing wrong with this hotel. It was just expensive for the room we got, and we used it only as a hotel room to sleep in and the hotel's flagship restaurant to eat in, not to use the other services such as spa treatments that the hotel offers (at various prices).
I put in 3 stars on the value but it's closer to 2.4 than 3. This may be unfair because I didn't really check what the prices are for other hotels in the town which is about as tourist-driven as you can get outside of Niagara Falls, so it may be average or a better value for the town but certainly it is on the expensive side (especially when you eat in the hotel's flagship restaurant as well as we did - I liked the restaurant dining experience more than the hotel room).
We had an interior view room with two beds. The beds had featherbeds on them, but the mattress was still not that comfortable. The room and especially the bathroom was darkish even with the lights and lamps on. The sheets and towels and provided toiletries were great. The pillows that one actually slept on could be improved We even had complimentary fruit on charming china waiting in the room when we entered. There was a pod-machine for making coffee in the room. If you wanted tea pods, you have to go to the front desk.
We did enjoy how quiet the room was as I don't think we heard any noise from any other room in our hallway (the hotel is broken into, for lack of a better description, "chunks" of rooms, which might have helped because I think all of the accommodation areas were carpetted (hallways, inside the room) except for the bathroom. We also appreciated the ability to open the window to get in fresh cool air very quickly.
The breakfast was rated lower because it was a bit slow (it seemed that there was only one person who took orders/served and two or three others - assistant maitre'ds? - who cleared plates and set up new tables?) and the food had lovely presentation but not so much flavour. I was impressed by the replacement of flatware for each round for those who opted for the buffet (although again, it seemed it was only the one person who did this, and brought the beverages as well).
In summary, first class hotel (at first class prices) but not really anything amazing about it to remember by.
- Official Description (provided by the hotel):
- Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more less
- Reservation Options:
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- Also Known As:
- Prince Of Wales Hotel Niagara-On-The-Lake
- Prince Wales Hotel Niagara Lake
- Prince Wales Niagara Lake