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“Wonderful!”
Review of Prince of Wales

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Prince of Wales
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Wonderful!”
Reviewed October 5, 2012

We stayed for 2 nights with large tour group but hotel treated us with wonderful and charming personal service. Deluxe room was excellent and breakfast was delicious. First hotel in Canada and us to have a proper sized bath! A special mention to Cooper our concierge who made our stay extra special, Lisa with her excellent knowledge of tea and Daniel with his excellent service at breakfast. A beautiful hotel

  • Stayed October 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marmaletta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (442)
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English first
amherst, ny
Level 5 Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 5, 2012

We went to the Prince of Wales for an anniversary getaway. The front desk service was super friendly. We were offered a low cost suite upgrade and, they sent up wine to help us celebrate. The suite was amazing with the fireplace, jacuzzi and four poster canopy bed. We loved the ambiance in this picture book town with all the great wine dining. Too bad that we only had one night to spend here. Looking forward to returning soon.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank AmherstNY1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2012

I was at the Prince Of Wales earlier this week with my 87 year old grandmother as a belated birthday gift. We had comfy wing back chairs and our server was Lisa. It was so nice to relax, and enjoy a traditional tea but what made it even better was our server. My grandmother was excited to go out and Lisa doted over her, making her day even more special. The tea room was packed, but our server never made us feel as though she was in no rush, stood and listened to my Nana and was extremely gracious. Although we live in Niagara, it was my Nana's first tea visit and she was amazed at the level of service and warmth throughout the afternoon. Lisa was so knowledgable about the hotel, the history and the region. She did everything to enhance our experience and make it so memorable. Go for tea at the Prince of Wales, and enjoy the experience!

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank Leigh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olcott, New York
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 3, 2012

Love the Prince of Wales and have stayed there many, many times over the years.

We recently sailed into the Niagara on the Lake Sailing Club and for a treat Itook my new bride there for a Sunday brunch. Telling her it was one of the best I had experienced.

Unfortunately the brunch was far, far below what I had come to expect. The food had been prepared well in advance and it showed.

The highlight of our visit was our server, JoAnn. A more helpful and attentive waitress, you could not find. She was a delight and made a hum-drum meal into a lovely experience on a rainy day.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 6 Contributor
169 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed October 2, 2012

I was really pleased with my recent stay in the Prince of Wales Hotel in Niagara on the Lake in Ontario. The place just buzzed with authentic 19th century charm. Our guest room, which faced the main street in Niagara on the Lake, was spacious, well appointed and very clean. The bathroom, which appeared to have been recently re-done, was likewise sizeable, with some very nice finishes. The bed was a four poster, which you don't see too often. The Prince of Wales is very well located for tourists, as it is right in the heart of the shopping and theater districts of Niagara on the Lake. The staff was professional and attentive, and quite friendly. My personal favorite spot in the hotel was their bar, which is wood paneled from floor to ceiling and gives off an English gentlemen's club vibe. The Prince of Wales is also a tourist attraction in and of itself, and if you hang out in the lobby you'll see a variety of vacationers wandering in just to see what the place is like. This tells you something: you want to stay where others come in just for a little visit.

  • Stayed September 2012, traveled on business
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Helpful?
Thank JohnEGraf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
Reviewed October 2, 2012

The Prince of Wales is honestly the best hotel I've ever been to, the staff is incredibly helpful and the rooms are so dreamy! Their customer service it is definitively their number 1 priority and it shows on the way you are treated from when you walk in. If you want to get married and are looking for something different this is it, their ballrooms are amazing and the food is the best! They will make your wedding one of a kind, and anything you want they'll do their best to make it happen! I am so happy we got married here, this place will be forever in our hearts! :)

Room Tip: Honestly any room would be perfect here!
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank Scarleth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora
2 reviews
Reviewed October 2, 2012

We've been visiting NOTL each fall and staying at Vintages properties for the past 6 years or so. We've enjoyed each of the hotels for their unique offerings, but must admit that the Prince of Wales is our favourite. The staff are terrific and make you feel very much at home, the grounds in and around the hotel are stunning, and it is just a wonderful place to unwind and watch the world go by - with some wine, of course!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judith G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prince of Wales

Property: Prince of Wales
Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Niagara-on-the-Lake
#2 Business Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Official Description (provided by the hotel):
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake

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