We had stayed at this hotel for my 20th birthday (boyfriend and I) a year ago May.. after driving 3 hours to Niagara Falls in a rain storm we showed up at the hotel to find out that the hotel had changed quite a bit... Holes in the walls in the hallways, holes in the bedding, bottom off the pool is chipping....and to top it all off MOLD in the toilet paper holders... disappointing to say the at most least... Checking out today we had the "pleasure" of speaking with Jennifer who was extremely rude and very unprofessional... After telling her all of the disappointing things we had endured she took it upon herself to go look at the room before we left ( we had left a diposit)...she came back a few minutes later even more rude stating im not sure what your looking at but theres nothing wrong with your room and theres not an ounce of mold so ill document that here...she had an attitude like no other she should NOT work in the field of customer service she lacked it very BAD!!!!
to say the least it was only $100 for the night but after this rude encounter, MOLD, HOLES and a bad nights rest we will NEVER enter this hotel again!!
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- Also Known As:
- Motel 6 Niagara Falls Hotel Niagara Falls
- Motel Six Niagara Falls
- Niagara Falls Motel Six
- Niagara Falls Motel 6