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“Fancy and Comfortbale”
Review of Sterling Inn & Spa

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Sterling Inn & Spa
Ranked #2 of 129 Hotels in Niagara Falls
Certificate of Excellence
Ithaca, New York, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fancy and Comfortbale”
Reviewed September 30, 2013

Just enjoyed an overnight with my wife. Rooms set the mood for a nice couples retreat. The rooms are huge, awesome steam shower, the breakfast was great. After a night of heavy tourist food, a light fare breakfast was welcome. We had a second floor room nice and calm, almost to quiet. The rooms have a ton of lights, for a reason the view is nothing to brag about, as a matter of facts best to keep the illusion and keep the blinds shut. Would highly recommend for couples wanting to get away and enjoy a nice comfortable cool stay.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank Joshua P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Macon, Georgia
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 27, 2013

Great, large rooms with wonderful staff and amenities! The rooms were clean, comfortable and huge. The fireplaces were great, too. The staff members were friendly and helpful. Some people had commented on repairs needed but these were being done while we were there - walls were being patched and painted. The neighborhood was rather industrial at first glance but the location was close to the best attractions and away from the noise and touristy hype. My husband had a great massage and the restaurant food and service were spectacular! Try the ice wine.

Room Tip: Upstairs rooms are quieter and have great exposed beams but downstairs rooms were slightly larger...
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  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank Sherry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jupiter, florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 26, 2013

We were apprehensive at first because we came in the middle of the night and our Gps took us down the back road and it was a little leery. Upon our arrival however it was BEAUTIFUL! My husband insisted on checking out the place before we checked in and were very pleased. It was clean, crisp, very elegant and modern. The room was A-mazing! We ended up canceling our last night at another hotel and staying here 4 nights. It's blocks from everything. We hardly used our rental car except to go to Toronto and some of the better restaurants that the staff recommended(after eating at the AG there of course-which was wonderful). The whole staff was polite, accommodating, informative and well, just helpful with everything. The room was clean and the breakfast included every morning was delish - again from their restaurant on location - The AG. I would recommend this place to everyone and would absolute stay again!!

  • Stayed September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bnh267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa B, General Manager at Sterling Inn & Spa, responded to this review, March 4, 2017
I'm so happy to hear you getaway was a success! We truly feel we provide the ultimate romantic getaway and I'm thrilled we were able to accomplish this for you. We look forward to welcoming you back again soon!


Yours in Hospitality,
Lisa Baumgartner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 26, 2013

My husband and I came here the day after our wedding for a "mini-moon" for a nice getaway from Toronto (our actual honeymoon took place 6 months after) and enjoyed our stay very much. The room had very modern finishes and was decorated very tastefully. Not like any hotel we've ever stayed at before....it was very spacious and had all the amenities you'd want. There was a large jacuzzi tub, along with a steam shower as well. It was very romantic because there was a gorgeous fireplace by the sitting area. Breakfast is part of the package and comes to your room in the morning. Although the portions are more than enough, it could be tastier if it was a hot breakfast. The only complaint (or disappointment) we had was that we were looking forward to trying their restaurant, however was told that they were closed on Mondays. Nowhere on the website did it state this. We enjoyed our stay at this hotel and highly recommend it!

Months later, I came to the same hotel for a spa day with my girlfriend and we enjoyed it very much as well. The service was great, however the hours of operation could be better. I believe they closed at 6pm on Saturday.

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank Smurfette3100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2013

Our stay at the Sterling Inn and Spa was, in one word, exceptional. From the decor of the luxurious rooms to the breakfast in bed, everything was fantastic.

The room we stayed in had a jacuzzi tub, they provided bath salts, and the tub filled rather fast for being so large, 20 - 25 minutes. The room had a gas fire place, wood floors, semi modern style over all, and very nice exposed wood beams.

The breakfast in bed is one of the best features this hotel offers. It was no continental breakfast, it was way more then that. For each guest breakfast included a small egg keish (amazing btw), croissant with butter or jam, yogurt with granola, a piece of fruit, your choice of apple or orange juice, a carafe of coffee or tea, and a slice of ham and Swiss cheese. It comes delivered in a time range of your choosing up to 10am.

The hotel lobby concierge were very helpful with restaurant recommendations, in particular the young lady with longer black hair who works the 4-12 shift was very helpful and cheerful, her name escapes me at the moment.

Over all I would recommend this hotel to couples, families, and anyone really who would like a great hotel experience, 7 minute walk from the falls, romantic atmosphere (if that is what you're looking for), and most of all a great value for the location, not to mention free parking. All and all, you really can't beat that.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank TheOriginalRy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2013

My husband and I have stayed here twice and loved it both times. The rooms are fabulous. They are sooo large, with high ceilings and hardwood floors. Not at all like your cookie cutter hotel rooms....even if you like to stay at upscale hotels...this is so much better. It is a two story boutique hotel so none of the rooms are far from the front desk. Each room feels very individual with features like fireplaces, steam shower, bar area, but most of all the space to move around. Included with the room is a breakfast delivered to your door at the time of your choosing. It is a wonderful breakfast with more food than we could eat. The location is perfect too. It is within walking distance of Clifton Hill and the Falls and is right next door to the Greg Frewin theater. We have recommended this hotel to others and they have enjoyed it too.

  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank lovewestin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 18, 2013

We stayed at the Sterling Inn upon the encouragement of a friend, and we found it to be very nice. Our room was large and comfortable. The mattress was great, and we slept well. The inn was in a convienient location. Breakfast was nice and was delivered on time. We found the front desk staff to be very friendly and helpful. Our only suggestion would be for additional lighting in the room (lamps by the chair and couch).

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rsds2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sterling Inn & Spa

Property: Sterling Inn & Spa
Address: 5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Official Description (provided by the hotel):
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 
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Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls

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