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“Lots of fun no matter what your age!”
Review of Great Wolf Lodge

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Great Wolf Lodge
Ranked #4 of 129 Hotels in Niagara Falls
Certificate of Excellence
Ontario
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Lots of fun no matter what your age!”
Reviewed April 30, 2013

We stayed at GWL in Niagara falls for one night and had so much fun. Our kids are all over the age of 20 but we had a blast! The water park is awesome, staff very helpful. It was an expensive night, but if your going to Niagara Falls everything is expensive. I would highly recommend staying there!

  • Stayed April 2013, traveled with family
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Helpful?
3 Thank Sparkey222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Niagara-on-the-Lake, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 30, 2013

We have been to this particular Great Wolf Lodge 3 times in the past 18 months - and we live less than 10 minutes away. The kids just love it - and not just the waterpark but the entire experience. The attention to every detail is incredible and the entire property is superb. All amenities on-site are top-notch. My biggest kudos do not go out to the impressive property, the cleanliness, or the amazing waterpark - but my kudos go out to the staff here. The focus on safety in the waterpark is impressive, and every single staff member we've encountered while visiting here has gone above and beyond to be helpful. This is a very busy property with a lot of very excited children around - and every staff member is friendly, courteous and patient. It's very clear that the customer experience is a #1 priority - and to all the GWL staffers - we appreciate it. Thank you.

Room Tip: If you have young children, try to get a room close to the water park - no, these aren't the qui...
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  • Stayed April 2013, traveled with family
    • Value
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Helpful?
1 Thank JNL_1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flower Mound, Texas
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 29, 2013

Here's the thing: yes, it's an amazing water park, and yes, your kids will love it, but after one night you will definitely want out. My sister-in-law and I took our three kids combined for one night in March right before Easter weekend and it was insanely overcrowded. I understand that it is almost always this crowded. Our kids are good swimmers but the crowds just made it too stressful. The changing rooms were packed and chaotic, and lines for the slides were long. Worst of all, I observed an older man videotaping random things.... children, tables, slides. He was clearly alone, and when he realized I was watching him, he took off. Hours later I ran into him again at the park exit where he was still videotaping. I notified an employee who immediately reported it to her supervisor, and while we were discreet about it, he still tried to run off. After getting home, I did some research and discovered that GWL has had more than a few cases of pedophiles being caught on property. Their story time in the lobby activity encourages kids to show up in pajamas, something I would not recommend after learning that. Do not let your kids go on the wand quest alone either. Bottom line, it was an ok break in the middle of winter but absolutely make sure you have enough responsible adults on hand to watch your children. The food was ok, the room was ok, it was just... ok.

  • Stayed March 2013, traveled with family
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Helpful?
Thank ImperftMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GWL_Management, General Manager at Great Wolf Lodge, responded to this review, May 2, 2013
Thank you for sharing your thoughts about Great Wolf Lodge. We were disappointed to read your thoughts about our resort. The safety of our guests is our number one priority and we take all concerns seriously.

Waterpark admission is exclusive to our resort guests; this helps us control crowd levels and maintain a safe environment. However, safety is a shared responsibility and we appreciate it when our guests alert us to a concern during their visit. You did the right thing by telling our employees about the person in question, so they could investigate further and respond accordingly.

We hope that you will bring your family back to our resort. There are many websites that allow people to post anything they wish about destinations like ours. I’m disappointed that you read negative comments calling in to question the safety of our visiting families. Our entire staff is focused on maintaining a safe, fun environment. If you have any further concerns or questions, I encourage you to contact me directly.

Keith Simmonds
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 28, 2013

I've been coming to the Great Wolf Lodge every year since it's been open and absolutely love it. It's a good time for everyone no matter what age you are, you're guaranteed to find something enertaining to do.

Helpful?
1 Thank Waanderlustt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Ontario, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 27, 2013

Enjoyable experience although the lineups were a little long. Weekends are not optimal, as it gets really busy. All told we enjoyed our family weekend at the resort. Food was good buffet style, and the employees were all very friendly, well trained and happy to help. We stayed in the kids cabin room which was nice.

  • Stayed March 2013
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Helpful?
Thank Sog_Lads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
1 review
Reviewed April 27, 2013

We recently stayed at GWL for 1 Night in April and we had the best time! This was our first time taking our son who is 22mths old, so I was little unsure about how he would be in the waterpark, but he did amazing!
We had a Family Suite with 2 Queen beds, and the room was everything anyone could ask for! The suite consisted of a mini-fridge, Microwave, and bathroom/pullout couch and two queen beds perfect for a family of 4+.

We spent the day in the Waterpark, and my son was over 36" so he was able to use the Toddler/Kiddy Slides, enjoy the Wavepool, lazy river and go down the Woolly Mammoth with Mom and Dad. We also enjoyed the story time with Violet at 8pm.

We did opt for the "All Inclusive" Meal plan which was $45 per adult (Buffet Breakfast/Dinner, and Lunch). This is perfect for us!

All in all a great quick-getaway for our family, we love GWL and we'll be back!

Room Tip: We were on the 1st Floor, and enjoyed not having to wait for the Elevator to take us to the Waterpar...
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  • Stayed April 2013, traveled with family
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Helpful?
Thank TravelBex78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 27, 2013 via mobile

To sum it up GWL Niagara was a fun mini vacation. Food on site is very expensive - bring your own water and snacks to help save. We arrived early and were told we would receive a text when our room ( majestic bear suite) would be ready. We never received a text and ended up having to ask after the time promised if it as ready. We were exhausted from the water park so it would have been nice to known sooner so we could have rested before supper.
Overall it was cleans. Staff were friendly! We will be back.

  • Stayed April 2013
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank JasonandJennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Great Wolf Lodge

Property: Great Wolf Lodge
Address: 3950 Victoria Avenue, Niagara Falls, Ontario L2E 7M8, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Niagara Falls
#5 Family Hotel in Niagara Falls
#14 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Great Wolf Lodge 3.5*
Number of rooms: 406
Official Description (provided by the hotel):
From the moment you arrive at the Great Wolf Lodge, expect to be amazed and amused. Situated close to awe-inspiring Niagara Falls, the entire Lodge is designed to capture the spirit of adventure and the atmosphere of the great Northwood's. The Northern theme inspires everything from the spectacular stone fireplace and timber in the five-story Grand Lobby to the cabin-like comfort and decor of our all-suite guest rooms. The Lodge features an indoor/outdoor waterpark of over 100,000 square-feet; an 18-hole interactive miniature golf course; Ten Paw Bowling Alley; our 7,000 sq. Ft. Northern Lights Arcade, including a ticket redemption center; MagiQuest, interactive adventure game; Elements Spa & Salon and Scoops Kid Spa. Five themed restaurants, including a confectionary cafe and Northwood's Pizza. We assure your stay will be a howling great time! ... more   less 
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Also Known As:
Great Wolf Hotel Niagara Falls
Great Wolf Niagara Falls
Great Wolf Lodge Niagara Falls

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