We made reservations for two Family Suites (two queen sized beds and a foldout sofa in each). (Ask for the discount if you are an EMT, police, or firefighter when you make your reservation; you will need to show proof when you check in.) We were told that we couldn't check in until 4 PM but that we could use the waterpark beginning at 1 PM. (Although you must checkout of the rooms by 11 AM the next day, you may use the waterpark all day on the check-out day.) We did not do the "precheck-in" online because the reservations for the two rooms each had a separate additional "foreign transaction fee" assessed on our credit card (we live in the USA) and we didn't want to risk anymore additional charges. We arrived at about 1:30 PM (no problems finding spots in the lot) and went to the front desk. The lobby was nicely decorated in a wilderness/lodge theme. One of our rooms was ready; the other was not. We gave our credit card as a retainer for any additional charges to our account and were given our electronic bracelets (which allowed all of us to open the suite door when ready but only allow adults to make charges to the credit card). We were given access to the "ready" suite right away and they texted my cell when the other was accessible, which I think was around 3:30 PM. (We had a separate bag packed with just the swimsuits/water goggles and planned to leave the coats and other luggage in the car and change in their changing rooms. Lockers are available if needed.) The rooms were very nice--clean and nicely decorated with a wilderness theme. The sink was separate from the toilet/shower, which in nice when all family members are trying to get done at once. Working hair dryer, coffee maker (with supplies you need), refrigerator, and microwave in the room as promised. Our balcony had a couple of chairs and overlooked what I think was a service entrance--not attractive but we didn't care because we didn't use it anyway. We went to the waterpark and were also pleased. The kids are measured at the entrance, given a bracelet based on their height, and told which attractions they were allowed to use. Towels were given at the entrance (and were to be turned in prior to leaving the waterpark area). Life jackets were plentiful and encouraged for non-swimmers. Lots of different attractions for all levels of risk-takers and heights. Chairs were definitely hard to come by, though. We had to leave our stuff in a corner for a while because we had to keep close by our two young children in the water, but no one touched anything. You could smell the chlorine, as expected, but it was not overpowering and we have two asthmatics who were not bothered by it at all. The bathing suit spinner and plastic bags were free and much appreciated when we had to take our wet suits home. The changing areas were clean but "open" and therefore didn't offer much privacy. If you are shy and want privacy, there are a few changing stalls but expect to wait a bit for them. Lifeguards were attentive and first aid available if needed. The pool at the bottom of the "kiddie" slides wasn't very deep and parents were allowed to "catch" the kids at the bottom. We went to the arcade a couple times. It reminds me of Chuck E. Cheese--buy the tokens, play the games, and get tickets to buy trinkets. Different values of token purchase plans available. We got the 70 tokens for $20. The kids enjoyed it. The gift shop was nice but we didn't buy anything. The kids wore their pajamas, slippers, and bathrobes for the 8 PM storytime in the lobby and got to have their picture taken with the character that was present. Be forewarned, although the local calls are free from the hotel, apparently not all Niagara Falls, Ontario calls are considered local. We were billed for one of the calls we made when we were calling around to various restaurants, even though the place never even answered the phone...We paid for that in cash before we left. We didn't use the restaurants except to buy ice cream cones for the kids. As we expected, the prices were a bit high and seating was not very plentiful, which made us a bit nervous about getting the meal deal only to have nowhere to sit and eat. Instead, we used Trip Advisor to pick out places for dinner and breakfast the next day. Frank's Pizzeria is a small, inexpensive, local pizzeria that is about 5 minutes away and appears to be very popular. We got pizzas, sodas, and a steak hero and were all very satisfied. Be forewarned--although we didn't have a problem, seating there is limited to about seven 4-person tables. Also, based on the recommendation of the staff when we originally called, we called in our order ahead of time, as the wait time to receive food was 40 minutes by 5:30 PM. We called ahead from Great Wolf Lodge, went to the arcade for about 20 minutes, and then drove there. Our food had just come out of the oven when we arrived. No complaints! We went out for breakfast the next morning too. We found a great little diner-type restaurant, The Blue Line, about 10 minutes from Great Wolf Lodge. I ate a generously-portioned cheese omelette with two thick pieces of wheat toast and breakfast potatoes for $6.99. Others got eggs and bacon, various omelettes, waffles, etc. American money was accepted at both restaurants. I would call it standard breakfast fare but very good and a good value. Attached to the diner, which is owned by hockey great Marcel Dionne and his family, are several huge and well-stocked rooms with sports (mostly hockey) memorabilia and souvenirs. Most is for sale, some is just for viewing. Mr. Dionne's daughter as one of the servers and the restaurant and we found Mr.Dionne himself in one of the memorabilia rooms. What a nice man! He spent about 30 minutes with us, talking hockey, sharing stories, showing us his awards/rings, taking pictures, and signing autographs. A treat for any hockey fan! All in all, I would say that it is a bit on the expensive side (so I would deduct maybe a half a star simply for that) but it was a great trip--the kids are already asking to go back!
- Official Description (provided by the hotel):
- From the moment you arrive at the Great Wolf Lodge, expect to be amazed and amused. Situated close to awe-inspiring Niagara Falls, the entire Lodge is designed to capture the spirit of adventure and the atmosphere of the great Northwood's. The Northern theme inspires everything from the spectacular stone fireplace and timber in the five-story Grand Lobby to the cabin-like comfort and decor of our all-suite guest rooms. The Lodge features an indoor/outdoor waterpark of over 100,000 square-feet; an 18-hole interactive miniature golf course; Ten Paw Bowling Alley; our 7,000 sq. Ft. Northern Lights Arcade, including a ticket redemption center; MagiQuest, interactive adventure game; Elements Spa & Salon and Scoops Kid Spa. Five themed restaurants, including a confectionary cafe and Northwood's Pizza. We assure your stay will be a howling great time! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Splitty, TravelUp, Hotwire, Travelocity, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your Great Wolf Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Great Wolf Hotel Niagara Falls
- Great Wolf Niagara Falls
- Great Wolf Lodge Niagara Falls