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“Convenient - no major problems - would use again”

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Super 8 Niagara Falls North
Ranked #60 of 128 Hotels in Niagara Falls
Oxford UK
Level 1 Contributor
3 reviews
“Convenient - no major problems - would use again”
Reviewed October 5, 2012

Although not the cheapest in the area we chose this super 8 on the basis that it has the least bad reviews. The front of the hotel was not inviting. Several units had trash (cans and bottles) outside. However our room was clean although the bathroom had an unpleasant urine smell to it.The decor was reasonable and the bed comfortable. Although the breakfast area was small for the number of units, it was clean and the food satisfactory. The shops were some minutes drive away but the staff were very helpful with directions. The better thing was that the falls were only a 40 minute walk away down River road. That made up for a lot!

Room Tip: Get a non-smoking
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, October 7, 2012
Thanks for choosing Super, North Of the falls. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
Ben Somal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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684 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Winnipeg, Manitoba
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 27, 2012

Originally we had booked our trip on hotwire.com. We had booked for 3 days,but arrived a day early. We were greeted with very friendly service. They quickly responded to our request for a room a day early and we got it for a reasonable rate. We also stayed an extra day. Since they were not able to keep us in the room we had been in originally they kindly upgraded us to a family room. We had travelled with a group of 13 and they worked hard to keep our rooms close to one another
Everything was close by. It was easy to find our way around. There was a pool for the kids to enjoy. The front desk had a lot of coupons for entertainment. There was a restaurant right next door and a cool shop just a few doors down to buy souvenirs and to take pictures in front of with the ornaments.
The only disappointment in the hotel was that the continental breakfast was closed down quite early in the morning and the sitting area was extremely tiny.
Otherwise, we definately recommended it.

Room Tip: Very kind and helpful customer service. Accommodated our individual needs. Close to all of the att...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank callycally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, September 30, 2012
Thanks for choosing Super, North Of the falls. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montevideo, Uruguay
Level 6 Contributor
124 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 26, 2012

It is a Hotel to leave your things while you visit the Niagara Falls and is well located. Breakfast is simple but ok.
You can leave your car parked at the hotel and then take the buses which run in both directions (it´s more practical than having to find a place to park it). If you buy the Adventure Pass, the buses are free of charge.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edu-Adri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, September 30, 2012
Thanks for choosing Super, North Of the falls. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2012

If you have the budget to stay at a better hotel I would say do so.
I thought I just needed a place to crash for the night but boy was I wrong.
Woke up in middle of the night with some shuffling around the plastic bags. Thought it was nothing then it happened again. Much louder this time. Yep. Mice. I don't kno bout you but I can't sleep knowing there are rodents around the room.
Other than that the room did appear pretty clean when I walked in. The washroom was surprisingly clean for a motel.
Anyway, i learned my lesson. Rather pay $20 more and just stay at a better hotel. Cleaner.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sean416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, September 26, 2012
Thanks for choosing Super8, North of the falls. First of all, Please accept my apolozies for the inconvience you had during the stay. We already called the pest control people, and for sure we will address the issue. Give us one more chance to serve you better.
Thanks!!
Ben Somal
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westminster, Colorado
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2012

We booked this hotel based on the reviews, but were very disappointed with our stay. We had reserved the room for two nights but had changed our plans and only wanted to stay one night. We tried to cancel the second night when we first checked in but were told that we missed the cancellation deadline by two hours (cancellation policy is 48 hours in advance by 3:00 pm) and there was no working with us. On our way to the room, we noticed that the stairwells were very dirty and unkempt and the walkway in front of our room had a pile of broken glass swept into the corner. The bathroom looked like it was in the process of being remodeled but had not been completed yet. There were holes in the walls, chipped paint, the carpet was dirty, and there were spider webs in the windows. The second night there was a large group that came in. They soon became very drunk and loud and the party lasted until about 4:00 in the morning. Most hotels have a policy that there is a quiet time after 10:00 pm, but there was nothing done about the noise. The next morning there were beer cans and trash littering the stairwells and sidewalks. I would not suggest this hotel to anyone.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank JohnEH060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, September 26, 2012
Thanks for choosing Super8, North of the falls. First of all, Please accept my apolozies for the inconvience you had during the stay. We will make sure next time , you wont get any noise problem. Give us one more chance to serve you better.
Thanks!!
Ben Somal
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level 6 Contributor
230 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed September 12, 2012

I will get right to the point. This hotel is budget basic. Let me be clear there is nothing wrong with that. We stayed here for a couple of days in high season for $55 per night. That is fantastic. We have family in Niagara and hate invading there house for long periods of time. The hotel allowed us to not intrude on my relatives beyond the acceptable. The hotel has a small well maintained pool and an attached restaurtant (truly basic with bad service). The rooms are decent and fairly clean. The hotel shows its age everywhere. Rooms could have higher maintenance levels (paint peeling, chipped tile, ceiling discolouration, worn carpets, older linens etc...). The morning buffet provided is useless as it serves crappy food in cramped quarters. However, the hotel keeps me on budget and allowed me to tour Niagara as well as visit relatives. I would stay here again being aware of its limitations.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shrekman1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, September 13, 2012
Thanks for choosing Super8, North of the falls. First of all, Please accept my apolozies for the inconvience you had during the stay. Give us one more chance to serve you better.
Thanks!!
Ben Somal
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 9, 2012

I stayed 2 nights with my family,very friendly Manager Soumal, i ordered Adventure Pass through online and I missed the pass from the way home,so I asked him to take a print. He did it for me. Rooms are clean. Very polite place. Really it's worth for my money.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nishangan1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8NiagaraFalls, Manager at Super 8 Niagara Falls North, responded to this review, September 13, 2012
Thanks for staying at Super8, North of the falls. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future
Thanks
Ben Somal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Niagara Falls North

Property: Super 8 Niagara Falls North
Address: 4009 River Rd, Niagara Falls, Ontario L2E 3E4, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #60 of 128 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Niagara Falls North 2.5*
Number of rooms: 65
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Also Known As:
Super 8 North Of The Falls Hotel Niagara Falls
Super 8 Niagara Falls

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