I arrived at this hotel at 5pm, March 2007and had no reservation as I was just travelling through on business. I went up
to the Check In and asked for a room, I was told that they did not have access to this information and that I had to ring
reservations. I was then taken to the Lobby and told to ring
through to reservations. I was kept on hold for 45 mins, finally
I managed to get through.
After a series of questions, including the fatal " do I have a players card" etc, I was told NO ROOM AVAILABLE!
Absolute RUBBISH! TOTAL DISGRACE! so I went across the road and stayed at Marriot Hotel (CAN$99) per night.
The managment of this hotel have got it WRONG!
- Official Description (provided by the hotel):
- Live the high life at the Fallsview Casino Resort Hotel. Perched high above the thundering waters of Niagara Falls, each of our 374 luxury rooms and suites were specially designed to provide breathtaking views of one of the natural wonders of the world, the vibrant city of Niagara Falls or both. Want more? Indulge in our full-service spa, enjoy 24-hour impeccable room service and work it all off in our indoor pool and fully appointed fitness centre. All this and more awaits at Fallsview. ... more less
- Also Known As:
- Niagara Fallsview Hotel Niagara Falls
- Niagara Fallsview Resort
- Niagara Fallsview Casino Resort